2024 Ram 3500 Technical Service Bulletins

302 technical service bulletins (TSBs) are on record for the 2024 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11018631May 20, 2025Electrical system. Radio: Capture software version from radio. Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.
• 11018485May 17, 2025Fuel system. "Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "
• 11018450May 17, 2025Electrical system. Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
• 11018498May 16, 2025Seats, Electrical system. "Front Left Power Seat Back Will Not Recline Customers may experience the following: ● Front left power seat back will adjust forward but will not recline back This bulletin involves replacing the front left power seat back and power seat adjuster."
• 11018447May 16, 2025Electrical system. "Washer Light On And Will Not Turn Off After Adding Washer Solvent."
• 11018444May 16, 2025Electrical system. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
• 11018290May 9, 2025Brakes. Parking Brake Pad When replacing the park brake pedal pad, please use the correct labor operation code. Some technicians have been using the brake pedal pad labor code which is not the same as the parking brake pedal pad. The correct labor operation code should be for parking brake pedal pad replacement is 05-05-06-01.
• 11018018May 2, 2025Transmission and drivetrain. "Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ●…
• 11017451May 1, 2025Electrical system. LAMP - DOME
• 11017355Apr 26, 2025Electrical system, Body and structure. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
• 11017356Apr 23, 2025Wheels. Sensor - wheel speed
• 11017155Apr 23, 2025Engine. "Oil Leak In Transfer Case Rear Output Shaft Seal Customers may experience the following: ● Oil leak from transfer case rear output shaft seal. This bulletin involves inspecting and possibly replacing the rear transfer case rear output shaft seal."
• 11017237Apr 22, 2025Electrical system, Steering. Switch - steering wheel right & left
• 11017081Apr 17, 2025Seats. "ADJUSTER Seat DJ D2 DP 1st Row Power Seat Fore/Aft Adjuster Inspection TSB is also released for this concern. SYMPTOM/CONDITION: Fore-aft function does NOT work when actuating the seat switch. DIAGNOSIS: 1) Put seat in position for inspection. 2) Disconnect seat wire harness motor connector from the fore-aft motor on the seat adjuster, wait 10 seconds, and reconnect. 3) Verify function of the fore/aft adjuster…
• 11017020Apr 12, 2025Engine. "Clicking Noisse from Engine At Idle Customers may comment on the following: ● A clicking noise from the engine at idle. This bulletin involves adding oil system protection and letting the engine idle."
• 11016951Apr 11, 2025Other or unknown. FCA Caribbean Warranty Newsletter – Volume 11, Issue 4
• 11016939Apr 9, 2025Other or unknown. Warranty Newsletter – Volume 11, Issue 4
• 11016617Apr 4, 2025Electrical system, Body and structure. Rear Defogger Solder Terminals Detached.
• 11016873Apr 3, 2025Fuel system. "Heavy Duty Exhaust Gas Recirculation (EGR) Value Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."
• 11016440Apr 3, 2025Electrical system. Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
• 11016421Apr 1, 2025Electrical system. Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
• 11016060Mar 28, 2025Other or unknown. "6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD / DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service…
• 11015657Mar 15, 2025Engine. "Clicking Noise From Engine At Idle Customers may comment on the following: ● A clicking noise from the engine at idle. REPAIR SUMMARY: This bulletin involves adding oil system protection and letting the engine idle."
• 11015604Mar 13, 2025Electrical system. Trailer Tow App Gauges Not Showing Data in Widget Screen
• 11015602Mar 12, 2025Electrical system. Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
• 11015802Mar 11, 2025Electrical system. Switch - steering wheel right & left
• 11015601Mar 11, 2025Engine. Perceived Oil Leak From The Rear Of The Engine
• 11015600Mar 11, 2025Electrical system. Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
• 11015599Mar 10, 2025Other or unknown. Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 – (Diesel Exhaust Fluid) Reductant Line Heater Control Circuit High, and U11C1 – Reductant Control Module Received Implausible Data From ECM/PCM, Set
• 11015307Mar 4, 2025Electrical system. Apple CarPlay Does Not Complete The First Initial Wireless Connection.
• 11014903Feb 24, 2025Transmission and drivetrain. Valve body & control unit - transmission
• 11014525Feb 23, 2025Electrical system. "Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● Wired Remote Start (WRS) may have to be pressed twice to shut the engine off. ● WRS feature unable to turn off the engine when using the WRS button."
• 11014538Feb 22, 2025Electrical system. Uconnect Box Require Service Message
• 11014507Feb 21, 2025Transmission and drivetrain. "Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ●…
• 11014529Feb 20, 2025Electrical system. Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available. Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
• 11014486Feb 20, 2025Suspension. "Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● C2202-00 - Original VIN Mismatch/missing. Customers may also experience: ● ""Service air suspension"" icon light may be on and system may be defaulting to normal ride height. This bulletin involves updating the…
• 11014887Feb 17, 2025Back-over prevention (rear camera), Lane departure. Camera - rear view
• 11014886Feb 17, 2025Body and structure. Panel - b pillar lower trim
• 11014869Feb 17, 2025Lane departure. Camera - rear view
• 11014337Feb 11, 2025Electrical system. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
• 11014134Feb 9, 2025Electrical system. Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
• 11013903Feb 6, 2025Body and structure, Electrical system. SWITCH AND BEZEL Front Door Before replacing the Window Switch/Mirror Switch, please follow these steps: 1.- Check for what DTC are detected and take proper steps acceding to the DTC's. 2.- Make sure all the switches are properly connected to their harness, disconnect the switch and reconnect it. 3.- Review the window Switch for any physical issue (Button stuck, broken) If after performing these steps the switch…
• 11013880Feb 5, 2025Electrical system. Trailer Tow App Gauges Not Showing Data in Widget Screen
• 11014838Feb 4, 2025Other or unknown, Engine. Converter - catalytic
• 11014837Feb 4, 2025Engine, Other or unknown. Converter - catalytic
• 11013489Jan 31, 2025Transmission and drivetrain. TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary.
• 11013232Jan 28, 2025Electrical system. SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation. Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the…
• 11013171Jan 25, 2025Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 11013055Jan 22, 2025Other or unknown. Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.
• 11013165Jan 21, 2025Transmission and drivetrain. "Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ●…

← All problems reported for the 2024 Ram 3500