2024 Ram 3500 Technical Service Bulletins

302 technical service bulletins (TSBs) are on record for the 2024 Ram 3500. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11013157Jan 21, 2025Transmission and drivetrain. "Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ●…
• 11013060Jan 21, 2025Electrical system. SWITCH Instrument Panel Before replacing the driver window switch, please follow these steps: 1.- Review the Trailer brake Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps.
• 11013020Jan 17, 2025Transmission and drivetrain. Rear Selective Thrust Washer Failure This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting any Diagnostic Trouble Codes (DTCs) or Customer Symptoms. The Malfunction Indicator Lamp (MIL) should not be illuminated. If a customer’s VIN is listed in your RSU VIN list, does not have the MIL illuminated and does not exhibit any customer symptom/conditions, perform the repair.
• 11013019Jan 17, 2025Transmission and drivetrain. "Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit one or more of the following Diagnostic Trouble Codes (DTCs): ● P245D - EGR Cooler Bypass Control Circuit High. ● P02E3 - Diesel Intake Air Flow Control Circuit High. ● P0490 - EGR Control circuit High. ● P229F - Aftertreatment N0X Sensor Circuit Performance - Bank 1…
• 11012866Jan 15, 2025Steering. MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps.
• 11012783Jan 9, 2025Electrical system, Body and structure. Outside Exterior Mirror Power Extend And/Or Retract Is Not Fully Functional.
• 11012777Jan 7, 2025Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 11012318Dec 19, 2024Transmission and drivetrain. Seal - output shaft
• 11012314Dec 19, 2024Transmission and drivetrain. Seal - output shaft
• 11012036Dec 19, 2024Engine. Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 – ECU Application Software Code 1 Missing Or Corrupted
• 11012351Dec 17, 2024Transmission and drivetrain. Gear - reaction sun
• 11012032Dec 17, 2024Electrical system. Push to Start Button Has a Delay Switching Ignition Positions, DTCs (Diagnostic Trouble Codes), B1A7D-2A Start Button - Stuck, U103C-00 KIN/IGNM Communication
• 11011999Dec 16, 2024Electrical system. SWITCH Mirror Before replacing the driver window switch, please follow these steps: 1.- Review the telescopic mirror Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps.
• 11011995Dec 16, 2024Seats. SEAT BELT Front Outer Seatbelt Slow Retraction / Seat Belt Cleaning If the vehicle exhibits slow seatbelt retraction, prior to replacing seatbelt please inspect for debris and any build up on the webbing and DRing. If evidence of debris and build up, please clean seatbelt webbing or turning loop as described below. Seat Belt Maintenance: Do not bleach, dye or clean the belts with chemical solvents or abrasive…
• 11011919Dec 13, 2024Transmission and drivetrain. "Rear Selective Thrust Washer Failure **This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting any Diagnostic Trouble Codes (DTCs) or Customer Symptoms. The Malfunction Indicator Lamp (MIL) should not be illuminated. If a customer’s VIN is listed in your RSU VIN list, does not have the MIL illuminated and does not exhibit any customer symptom/conditions, perform the repair.
• 11011908Dec 12, 2024Electrical system. "Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: ● Wired Remote Start Stop (WRSS) feature unable to turn off the engine stop/start with the WRSS button. This bulletin involves updating the RFHM module with the latest available software."
• 11011774Dec 11, 2024Back-over prevention (rear camera). Backup Camera Poor Image Quality Inspection
• 11011710Dec 8, 2024Electrical system. Trailer Tow Pages App Gauges Not Showing Data After Radio Update
• 11011716Dec 4, 2024Brakes, Electrical system. "Brake Warning Lamp Illumination Over Rumble Strips Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ● C003A-2F - Right Rear Wheel Speed Sensor - Signal Erratic. ● C0037-2F - Left Rear Wheel Speed Sensor - Signal Erratic.
• 11011723Dec 3, 2024Transmission and drivetrain. "Rear Selective Thrust Washer Failure NOTE: This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting the Diagnostic Trouble Codes (DTCs) or Customer Symptoms below. Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following DTCs: ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00…
• 11011155Nov 20, 2024Engine. Converter - catalytic
• 11011146Nov 20, 2024Engine. Converter - catalytic
• 11010661Nov 16, 2024Transmission and drivetrain. "Rear Selective Thrust Washer Failure Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following DTCs: ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ● P0732-00 - Gear 2 Shift Incorrect…
• 11010636Nov 14, 2024Other or unknown. "Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P21C4-00 - Reductant Line Heater Relay Control Circuit High. ● U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU…
• 11010511Nov 8, 2024Electrical system, Wheels. Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
• 11010205Oct 30, 2024Transmission and drivetrain. Plate - Planetary
• 11010147Oct 29, 2024Transmission and drivetrain. Transmission kit - with torque converter
• 11010145Oct 29, 2024Transmission and drivetrain. Transmission kit - with torque converter
• 11009613Oct 29, 2024Transmission and drivetrain. Transmission kit - with torque converter
• 11009608Oct 29, 2024Transmission and drivetrain. Transmission kit - with torque converter
• 11010262Oct 27, 2024Transmission and drivetrain. "Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): lP0218-00 - Transmission High Temperature Operation Activated. lP0716-00 - Input Speed Sensor 1 Circuit Performance. lP0729-00 - Gear 6 Shift Incorrect Ratio. lP0731-00 - Gear 1 Shift Incorrect Ratio. lP0732-00 - Gear 2 Shift Incorrect Ratio…
• 11009478Oct 26, 2024Transmission and drivetrain. "Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0218-00 - Transmission High Temperature Operation Activated. ● P0716-00 - Input Speed Sensor 1 Circuit Performance. ● P0729-00 - Gear 6 Shift Incorrect Ratio. ● P0731-00 - Gear 1 Shift Incorrect Ratio. ●…
• 11008900Oct 10, 2024Wheels. Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
• 11009597Oct 8, 2024Engine. Module - engine controller
• 11008890Oct 8, 2024Transmission and drivetrain. Transfer case BW44-47 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal - sub component parts should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary.
• 11008888Oct 7, 2024Body and structure. Open and close rear glass window 2 times and check seal is not hanging or loose
• 11008871Oct 7, 2024Steering. Buzz Squeak Rattle (BSR) Noise From The Steering Shaft Front Bulkhead Boot Area While Turning The Steering Wheel.
• 11008436Oct 4, 2024Electrical system. Dome Lamp LED And Incandescent Bulb Servicing.
• 11009561Oct 3, 2024Electrical system. Switch - headlamp
• 11008707Oct 2, 2024Electrical system. Switch - headlamp
• 11007994Sep 18, 2024Transmission and drivetrain. FCA Caribbean Warranty Bulletin ID-24-16 Rev. Announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear Axle Assembly failures and to assist in quality…
• 11007993Sep 18, 2024Transmission and drivetrain. WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in…
• 11007954Sep 17, 2024Electrical system. Battery Drain Suspected or "Identified" From USB or Media Hub
• 11007832Sep 11, 2024Transmission and drivetrain. "WARRANTY BULLETIN D-24-15 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program ALL DEALERS"
• 11007831Sep 11, 2024Transmission and drivetrain. "FCA CARIBBEAN WARRANTY BULLETIN ID-24-16 Addition of Rear Axle / Differential Assembly for 2019 - 2024 RAM 3500 Cab Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program"
• 11007172Sep 6, 2024Electrical system. Horn Sound Is Weak, Off Tone, Or Inoperative.
• 11006698Aug 28, 2024Other or unknown. Driver Side Air Vent No Air Flow
• 11006882Aug 21, 2024Air bags. AIR BAG - DRIVER
• 11006515Aug 17, 2024Electrical system. Wiper Motor Inoperative. Wiper Doesn’t Work or Stops Randomly On Glass
• 11006528Aug 15, 2024Electrical system. Radio Frequency Hub Module Updates Customers may experience the following: ● Wired Remote Start (WRS) feature unable to turn off the engine when using the WRS button

← All problems reported for the 2024 Ram 3500