2023 Ram Promaster Technical Service Bulletins

165 technical service bulletins (TSBs) are on record for the 2023 Ram Promaster. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11019773Jun 18, 2025Engine. ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine. Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand.
• 11018676May 21, 2025Suspension. "Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts. "
• 11018482May 18, 2025Engine. "Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0301 - Cylinder 1 Misfire. ● P0302 - Cylinder 2 Misfire. ● P0303 - Cylinder 3 Misfire. ● P0304 - Cylinder 4 Misfire. ● P0305 - Cylinder 5 Misfire. ● P0306 - Cylinder 6 Misfire…
• 11018410May 14, 2025Other or unknown. Bolt - hex flange head
• 11018451May 12, 2025Engine. 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available.
• 11017445Apr 2, 2025Other or unknown. Actuator - a/c and heater
• 11017435Apr 2, 2025Other or unknown. Actuator - a/c and heater
• 11016107Apr 1, 2025Engine. Engine Rattle Noise
• 11015810Mar 17, 2025Other or unknown. "CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station.
• 11015307Mar 4, 2025Electrical system. Apple CarPlay Does Not Complete The First Initial Wireless Connection.
• 11015297Mar 4, 2025Engine. Engine Noise
• 11015065Feb 25, 2025Engine. 3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left…
• 11014538Feb 22, 2025Electrical system. Uconnect Box Require Service Message
• 11014408Feb 18, 2025Engine. Engine Rattle Noise
• 11014375Feb 15, 2025Engine. "Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): ● P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: ● Oil found on the ground beneath the vehicle. "
• 11014231Feb 10, 2025Engine. "3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise. These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left…
• 11014857Feb 5, 2025Body and structure. Reservoir - coolant
• 11013171Jan 25, 2025Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 11012777Jan 7, 2025Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 11012352Dec 17, 2024Engine. Bottle - coolant recovery
• 11011964Dec 14, 2024Other or unknown. FCA Caribbean Warranty Newsletter – Volume 10, Issue 11
• 11011962Dec 14, 2024Other or unknown. Warranty Newsletter – Volume 10, Issue 11
• 11009473Oct 23, 2024Forward collision avoidance. "Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B1006-49 - Half (Haptic Lane Feedback) - Internal Electronic Failure. Customers may experience the following: ● FCW light on This bulletin involves updating the FFCM - HALF with the latest software and possibly replacing"
• 11008351Oct 3, 2024Electrical system. Clearance Lamps do Not Turn Off
• 11008757Oct 2, 2024Body and structure, Brakes, Electrical system. Fca caribbean warranty operations newsletter volume 10, issue 9
• 11008354Oct 2, 2024Brakes, Electrical system, Body and structure. Warranty Newsletter Volume 10 Issue 9_ID D-23-04 Rev. E 2018 - 2024 (Current) Jeep Wrangler (JL) and 2020 - 2024 (Current) Jeep Gladiator (JT) - Corrosion Warranty Claim Simplification
• 11007954Sep 17, 2024Electrical system. Battery Drain Suspected or "Identified" From USB or Media Hub
• 11007843Sep 11, 2024Forward collision avoidance, Electrical system, Body and structure, Lane…. "Forward Collision Warning (FCW) Light On Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● B1006-49 - Half (Haptic Lane Feedback) - Internal Electronic Failure. Customers may experience the following: ● FCW light on. This bulletin involves updating the FFCM - HALF with the latest software and possibly replacing."
• 11006513Aug 19, 2024Electrical system. B1053-64 RFHM (KIN COMMUNICATION) - SIGNAL PLAUSIBILITY FAILURE. Vehicle May Not Start.
• 11006214Aug 2, 2024Electrical system, Body and structure. Front Door Intermittently Will Not Unlock With Key Fob.
• 11005700Jul 31, 2024Electrical system, Other or unknown. "Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: ● Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. ● Cannot change satellite stations, display shows one station on screen but is playing another. ● Battery drain. ● A Black screen after clicking accept at start up (Rearview camera functions normally). ● Radio…
• 11005203Jul 23, 2024Engine. Engine Oil Leak
• 11005078Jul 17, 2024Transmission and drivetrain. Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P1DCD-00 - TCM Monitoring Processor Performance Multiple Clutches Locked Up
• 11002531Jun 28, 2024Electrical system. Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
• 11002761Jun 27, 2024Engine. "Engine Ticking Noise Customers may experience the following: ● Engine makes an abnormal ticking noise. There may be Diagnostic Trouble Codes (DTCs) present. "
• 11002749Jun 27, 2024Brakes. Pad kit - front disc brake
• 11002828Jun 25, 2024Electrical system, Engine. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
• 11002823Jun 14, 2024Electrical system, Engine. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
• 11001459Jun 7, 2024Engine. Suspected Engine Coolant Leak
• 11001760Jun 6, 2024Brakes. Pad kit - front disc brake
• 11001042May 31, 2024Other or unknown. No Crank No Start, Malfunction Indicator Lamp (MIL) on
• 11001040May 31, 2024Electrical system. Vehicle Will Not Shut Off with Ignition Switch. Yellow Key Light and Message “Service Passive Entry Vehicle Will Not Shut Off or Restart” “To Shut Off Vehicle See Vehicle Settings” Displayed in Cluster
• 11000609May 23, 2024Brakes. Pad kit - front disc brake
• 11000824May 21, 2024Engine. "GENERATOR Engine Prior to alternator/generator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c.
• 11001198May 5, 2024Engine. Suspected Engine Coolant Leak
• 11000195May 2, 2024Engine. "PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may…
• 10251800Jan 30, 2024Electrical system. FCW Light On. DTC C14A5-97 And C14A5-92 FFCM Sensor Blocked Or Blinded
• 10251767Jan 18, 2024Equipment. Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
• 10251848Jan 17, 2024Equipment. Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
• 10251803Jan 17, 2024Transmission and drivetrain. WARRANTY BULLETIN D-23-24 2019 - 2021 RAM Promaster (VF) 62TE Transmission Core Returns (Rev.A )

← All problems reported for the 2023 Ram Promaster