2023 Ram Promaster Technical Service Bulletins

165 technical service bulletins (TSBs) are on record for the 2023 Ram Promaster. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10234428Feb 16, 2023Electrical system. Uconnect Box Require Service Message
• 10247905Feb 14, 2023Back-over prevention (rear camera). ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10247904Feb 14, 2023Back-over prevention (rear camera). ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10234492Feb 14, 2023Back-over prevention (rear camera), Other or unknown, Brakes, Wheels…. Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ?…
• 10234420Feb 14, 2023Electrical system. Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
• 10234378Feb 14, 2023Engine cooling. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring…
• 10234377Feb 14, 2023Suspension. ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10247902Feb 9, 2023Back-over prevention (rear camera). ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10234375Feb 9, 2023Engine cooling. ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
• 10229747Dec 8, 2022Latches, locks and linkages. Owner complains that the rear doors will not unlock (right side latch). Technician observed no Diagnostic Trouble Codes (DTCs) however the rear doors are not unlocking.
• 10229744Dec 6, 2022Visibility (wipers, defrost, mirrors), Electrical system. On Vehicles With Sales Code HCD A/C Delete, after performing TSB 18-025-22 REV C Air Conditioning DTC?s Are Present.
• 10229741Dec 3, 2022Electrical system. Vehicle Will Not Shut Off With Ignition Switch. Yellow Key Light And Message ?Service Passive Entry Vehicle Will Not Shut Off Or Restart? ?To Shut Off Vehicle See Vehicle Settings? Displayed In Cluster
• 10230413Nov 28, 2022Visibility (wipers, defrost, mirrors). Seal, Sunroof
• 10230412Nov 28, 2022Electrical system. SENSOR Intrusion Module
• 10230411Nov 28, 2022Engine cooling. Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

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