Recall 19V125000: 2008, 2013–2014 Ford E-250

Report received

Feb 26, 2019

Manufacturer

New England Wheels

Potentially affected

3vehicles

Model years

2008, 2013–2014

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."

Possible consequence

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.

Remedy

New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2008 Ford E-2506 complaints
• 2013 Ford E-25011 complaints
• 2014 Ford E-2507 complaints