Recall 19V401000: 2005–2006, 2009–2010, 2014, 2016 Ford E-450 and 6 other models
- Report received
- May 29, 2019
- Manufacturer
- VCI Emergency Vehicle Specialists
- Potentially affected
- 22vehicles
- Model years
- 2005–2006, 2009–2010, 2014–2018
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Possible consequence
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2009 Chevrolet C45000 complaints
- 2014 Ford E-35017 complaints
- 2017 Ford E-35013 complaints
- 2005 Ford E-45034 complaints
- 2006 Ford E-45020 complaints
- 2009 Ford E-4502 complaints
- 2010 Ford E-4505 complaints
- 2014 Ford E-4505 complaints
- 2016 Ford E-45017 complaints
- 2015 Ford F-2501 complaints
- 2018 Ford F-3500 complaints
- 2015 Ford F-4506 complaints
- 2017 Ford F-45021 complaints
- 2017 Ford F-55014 complaints
- 2018 Ford F-5508 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.