2022 Rivian R1T Steering Problems

“The vehicle experienced a failure of the air suspension system, initially presenting with warnings indicating the vehicle was raising and advising not to drive to avoid damage. Shortly thereafter, the vehicle became visibly uneven, tilting approximately 2–3 inches to the driver side. I took the vehicle to Rivian service, where they confirmed the air suspension had failed. The repair was not covered under warranty, so I initially declined service while attempting to escalate the issue. …”

“My vehicle is subject to an active safety recall involving a rear toe bolt that Rivian has identified as potentially shearing and causing loss of vehicle control and a crash. I am located in Ketchikan, Alaska. Rivian does not offer mobile or field service for this recall and requires the vehicle to be transported to either Anchorage or Seattle for repair. Transport to Anchorage is not possible, and while transport to Seattle is possible, there is no viable or predictable way to return the vehicle to my location, potentially leaving me without my primary vehicle for several months. …”

“I was driving about 35-40mpg when the right rear toe link snapped due to inproper torquing. I believe the bolt had backed out then snapped. When I contacted rivian they initially blamed me for it before even in before inspecting the vehicle. Once they inspected it they stated it would be covered under warranty. There was no paint on the bolt to show proper torque had been applied. Which is a standard process for rivian. I had asked them to please check the left rear toe link as well and make sure it’s all torque properly or even replace the link since they are one time use parts. …”

“The inner left tie rod in my truck bent and then completely snapped while I was backing out of my driveway. The tie rods are available for inspection. I was unable to steer the vehicle after the tie rod broke, and the vehicle was unable to reverse or move forward. I could've crashed on the side of the road had I gone at higher speeds. The problem has not been reproduced, but has been confirmed at the Rivian service center. The vehicle and components have been inspected by a Rivian service technician. There were no warning lamps, messages, or symptoms prior to the failure. …”

“The contact owns a 2022 Rivian R1T. The contact stated while making a left turn the vehicle would not allow the contact to straighten the steering wheel, causing the vehicle to run off the road and struck a small tree. The contact was able to control the vehicle and was able to drive home. The vehicle was diagnosed, and the bolts of the steering system were tightened. The manufacturer was contacted but offered no assistance. The failure mileage was 12,000.”