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EquipmentPart report

2015 Tesla Model S Equipment Problems

Complaints
5about this part
Share
1%of 669 total for the year
Median mileage
55,100miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the equipment of the 2015 Tesla Model S, 1% of the 669 complaints for this model year. Where a mileage was given, the median is 55,100 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The contact owns a 2015 Tesla Model S. The contact stated while adjusting the temperature in the vehicle, the infotainment screen froze. The contact stated that several minutes later the screen started operating normally. The vehicle was taken to the dealer and the dealer stated that the screen and the console needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 168,000.”

NHTSA complaint #11511202, filed 2023-03, 168,000 miles

“The contact owns a 2015 Tesla Model S. The contact stated that the media control unit displayed message that the center display storage device was degraded. The contact stated no warning light was illuminated. The vehicle was not taken to the dealer. The manufacturer was informed of the failure and advised the contact to take the vehicle to the dealer for assistance. The failure mileage was approximately 60,200.”

NHTSA complaint #11390684, filed 2021-01, 60,200 miles

“The contact owns a 2015 Tesla Model S. The contact stated while driving approximately 15 MPH and slowing for a traffic light or signal, the vehicle infotainment system activated and then froze. The contact stated that the digital screen remained viewable however, the touch screen functionality was unresponsive to the touch. The contact stated that once the screen had frozen, he could not access the functions controlled by the touch screen. The contact stated that the failure required a full re-boot of the system. The contact stated that the re-boot time averaged eight to ten minutes. …”

NHTSA complaint #11491961, filed 2022-11, 50,000 miles

“Tesla Model S center console screen goes black and will not restart. This is a huge safety concern. With it being the brains of the car, its useless. Apparently Tesla knows about it, but no recall is being issued. The repair is around 2,000. This needs to be made a serious safety concern.”

NHTSA complaint #11330896, filed 2020-06

Related service bulletins

Equipment: other model years

YearComplaintsShare of year
202011%
201811%
201751%
201551%
201410%
201341%
201235%

Other parts of the 2015 Tesla Model S

Electrical system
266 complaints
Other or unknown
189 complaints
Suspension
150 complaints
Steering
51 complaints
Exterior lighting
46 complaints
Vehicle speed control
40 complaints
Visibility (wipers, defrost, mirrors)
39 complaints
Fuel system
32 complaints
Forward collision avoidance
31 complaints
Body and structure
30 complaints
Transmission and drivetrain
29 complaints
Air bags
22 complaints

← All problems reported for the 2015 Tesla Model S

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology