2015 Tesla Model S Equipment Problems
- Complaints
- 5about this part
- Share
- 1%of 669 total for the year
- Median mileage
- 55,100miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the equipment of the 2015 Tesla Model S, 1% of the 669 complaints for this model year. Where a mileage was given, the median is 55,100 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The contact owns a 2015 Tesla Model S. The contact stated while adjusting the temperature in the vehicle, the infotainment screen froze. The contact stated that several minutes later the screen started operating normally. The vehicle was taken to the dealer and the dealer stated that the screen and the console needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 168,000.”
NHTSA complaint #11511202, filed 2023-03, 168,000 miles“The contact owns a 2015 Tesla Model S. The contact stated that the media control unit displayed message that the center display storage device was degraded. The contact stated no warning light was illuminated. The vehicle was not taken to the dealer. The manufacturer was informed of the failure and advised the contact to take the vehicle to the dealer for assistance. The failure mileage was approximately 60,200.”
NHTSA complaint #11390684, filed 2021-01, 60,200 miles“The contact owns a 2015 Tesla Model S. The contact stated while driving approximately 15 MPH and slowing for a traffic light or signal, the vehicle infotainment system activated and then froze. The contact stated that the digital screen remained viewable however, the touch screen functionality was unresponsive to the touch. The contact stated that once the screen had frozen, he could not access the functions controlled by the touch screen. The contact stated that the failure required a full re-boot of the system. The contact stated that the re-boot time averaged eight to ten minutes. …”
NHTSA complaint #11491961, filed 2022-11, 50,000 miles“Tesla Model S center console screen goes black and will not restart. This is a huge safety concern. With it being the brains of the car, its useless. Apparently Tesla knows about it, but no recall is being issued. The repair is around 2,000. This needs to be made a serious safety concern.”
NHTSA complaint #11330896, filed 2020-06Related service bulletins
- 10253658Mar 26, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a…
- 10252957Feb 13, 2024Owner's Manual.
- 10252949Feb 7, 2024Owner's Manual
- 10251057Jan 28, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a…
- 10251047Jan 18, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a…
- 10250481Dec 1, 2023Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a…
- 10247840Nov 22, 2023Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a…
- 10247396Oct 24, 2023Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a…
- 10247391Oct 15, 2023Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a…
- 10240948Jun 9, 2023Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a…
Equipment: other model years
Other parts of the 2015 Tesla Model S
266 complaintsOther or unknown
189 complaintsSuspension
150 complaintsSteering
51 complaintsExterior lighting
46 complaintsVehicle speed control
40 complaintsVisibility (wipers, defrost, mirrors)
39 complaintsFuel system
32 complaintsForward collision avoidance
31 complaintsBody and structure
30 complaintsTransmission and drivetrain
29 complaintsAir bags
22 complaints
← All problems reported for the 2015 Tesla Model S
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology