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Electrical systemPart report

2021 Tesla Model Y Electrical system Problems

Complaints
152about this part
Share
14%of 1,093 total for the year
Median mileage
2,500miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 152 complaints about the electrical system of the 2021 Tesla Model Y, 14% of the 1,093 complaints for this model year. Where a mileage was given, the median is 2,500 miles. 13 of these say a crash was involved and 2 a fire, according to the filers. 6 recall campaigns on record are filed under a similar system.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I talk to specialist they said I have cooling system failure, and guy from Tesla fitzgerald who remotely connected to my car before my appointment with you , also said I had cooling system failure not rodent problem... Tesla rodent damage excuse is scam and fraud not to use my warranty but profit by making me to pay directly for damages that it’s not my fault and that’s illegal and unfair”

NHTSA complaint #11416580, filed 2021-05, 2,500 miles

“I am reaching out to say that I saw the model s and x recall for touchscreen glitches. I have a Model Y 2021 and I'm experiencing many of the same concerns and issues with loss of safety features like back up camera, proximity censors, land change, and more. This tends to happen when I enter the car and start moving. It won't resolve itself till I leave the car, walk away, and reenter the car.”

NHTSA complaint #11387972, filed 2021-01, 2,000 miles

“On multiple occasions we have lost communications with the vehicle through the Tesla phone app. The problem exists for three different phones of two different models. We have usually been able to re-establish communications through the Tesla procedures, but not always. On all but one of those occasions the vehicle was stationary and we were able to use a key card to continue. But on one occasion, while making a u-turn on a side street, the car just stopped moving, partially blocking the street. We had lost communications with the phone app. …”

NHTSA complaint #11406321, filed 2021-04, 870 miles

“We picked up out new Model Y on 2/13/2021 from minneapolis, due to living in iowa and that being the closest store. After leaving minneapolis, the interior heat quit working. We messed with the controls all we could and it would not start again. The exterior temperature was in the negative teens. At one point on the 2 hour 45 minute drive home the interior cabin temperature was in the single didgets. It continues to not work correctly from the interior controls. I was unable to get ahold of anyone at Tesla to find a better solution other than just getting home. …”

NHTSA complaint #11396163, filed 2021-02, 20 miles

“I received delivery of my 2021 Model Y on monday, march 29th. After 12 days of ownership and driving approx. 400 miles, on saturday, april 10th, the vehicle shut down while driving, leaving me stranded in a lane of traffic at night. The following error message appeared on the monitor: 'vehicle shutting down ' pull over safely'. I was not successful in completely pulling over, since I had very little time (approx. 5 seconds) to respond before the car shook and stopped entirely. I had no ability to place it in neutral to move it to a safer location. I was able to put my hazard lights on. …”

NHTSA complaint #11412799, filed 2021-04, 440 miles

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
20265713%
20251918%
20246219%
202312511%
202212014%
202115214%
20202810%

Other parts of the 2021 Tesla Model Y

Forward collision avoidance
582 complaints
Brakes
181 complaints
Vehicle speed control
162 complaints
Other or unknown
143 complaints
Steering
95 complaints
Suspension
80 complaints
Lane departure
77 complaints
Visibility (wipers, defrost, mirrors)
52 complaints
Body and structure
34 complaints
Transmission and drivetrain
33 complaints
Seat belts
27 complaints
Back-over prevention (rear camera)
26 complaints

← All problems reported for the 2021 Tesla Model Y

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology