2021 Tesla Model Y Other or unknown Problems
- Complaints
- 143about this part
- Share
- 13%of 1,093 total for the year
- Median mileage
- 20miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 143 complaints about the other or unknown of the 2021 Tesla Model Y, 13% of the 1,093 complaints for this model year. Where a mileage was given, the median is 20 miles. 20 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“We picked up out new Model Y on 2/13/2021 from minneapolis, due to living in iowa and that being the closest store. After leaving minneapolis, the interior heat quit working. We messed with the controls all we could and it would not start again. The exterior temperature was in the negative teens. At one point on the 2 hour 45 minute drive home the interior cabin temperature was in the single didgets. It continues to not work correctly from the interior controls. I was unable to get ahold of anyone at Tesla to find a better solution other than just getting home. …”
NHTSA complaint #11396163, filed 2021-02, 20 miles“I received delivery of my 2021 Model Y on monday, march 29th. After 12 days of ownership and driving approx. 400 miles, on saturday, april 10th, the vehicle shut down while driving, leaving me stranded in a lane of traffic at night. The following error message appeared on the monitor: 'vehicle shutting down ' pull over safely'. I was not successful in completely pulling over, since I had very little time (approx. 5 seconds) to respond before the car shook and stopped entirely. I had no ability to place it in neutral to move it to a safer location. I was able to put my hazard lights on. …”
NHTSA complaint #11412799, filed 2021-04, 440 miles“My brand new 2021 Tesla Model Y has had problems with the touchscreen (the main control center of the car) since day 1. It flickers off and on sporadically while driving (different speeds, roads and weather conditions each time) and once (after being parked) wouldn't turn on at all until I put it in reverse as one of the many things I tried. Then a glitchy screen full of static appeared and eventually the screen came back on. There are numerous online posts about how to fix this but none have worked. This occurs while driving, which means I can't see warnings or even the speed I am traveling! …”
NHTSA complaint #11402907, filed 2021-03, 15 miles“I was using my cars FSD program and it nearly turned me in front of an oncoming Semi truck. This was after it hesitated to turn the car when it had a safer opportunity. I thought it would wait but then it started to turn and I had to stop it, which left me slightly out of my lane which was scary too, with a giant truck coming head on.”
NHTSA complaint #11764834, filed 2026-09“Even after the recent recall for backup camera freezing, my backup camera froze again today. I took the car in, in the past, to report the problem and was told to reset the computer even after the technician witnessed the problem. Got charged $300 so haven't been back. Problem has been there for a couple of years. I had hoped the software update would fix it but no such luck.”
NHTSA complaint #11741705, filed 2026-06Related service bulletins
- 11036613Aug 15, 2026On some Model Y vehicles built before February 28, 2026, the design of the HVAC inlet duct may lead to water ingress into the air filter and/or vehicle interior. If the vehicle…
- 11008831Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008830Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008829Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008827Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008824Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008807Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008806Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008805Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
- 11008803Sep 30, 2024Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a…
Other or unknown: other model years
Other parts of the 2021 Tesla Model Y
582 complaintsBrakes
181 complaintsVehicle speed control
162 complaintsElectrical system
152 complaintsSteering
95 complaintsSuspension
80 complaintsLane departure
77 complaintsVisibility (wipers, defrost, mirrors)
52 complaintsBody and structure
34 complaintsTransmission and drivetrain
33 complaintsSeat belts
27 complaintsBack-over prevention (rear camera)
26 complaints
← All problems reported for the 2021 Tesla Model Y
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology