2021 Tesla Model Y Back-over prevention (rear camera) Problems
- Complaints
- 26about this part
- Share
- 2%of 1,093 total for the year
- Median mileage
- 9,400miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 26 complaints about the back-over prevention of the 2021 Tesla Model Y, 2% of the 1,093 complaints for this model year. Where a mileage was given, the median is 9,400 miles. 9 of these say a crash was involved and 1 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Even after the recent recall for backup camera freezing, my backup camera froze again today. I took the car in, in the past, to report the problem and was told to reset the computer even after the technician witnessed the problem. Got charged $300 so haven't been back. Problem has been there for a couple of years. I had hoped the software update would fix it but no such luck.”
NHTSA complaint #11741705, filed 2026-06“The rear view camera didn't work, neither did the windshield wiper. When turning left or right, the sensors did not display anything, the display no longer displayed any distances to other cars, proximity lines, nor speed limits. GPS also did not work. The problems were confirmed by the dealer (and fixed), but they charged us even though the incident involved a software update on their part that made most advanced safety features unavailable available. When we tried to reverse, we could not see anything. …”
NHTSA complaint #11636003, filed 2025-01“I often experience significant lag for rearview camera and the turn signal indicator lights. Sometimes it takes up to 10 seconds for the rearview camera view to come up. It's dangerous because it's hard to tell if the car is in reverse or not. Sometimes it takes multiple attempts to change gear. I have similar experience with the turn signal indicators. It takes multiple attempts for the signals to come up, or there is often significant delay on when I turn on the signal and when the lights actually come on.”
NHTSA complaint #11573549, filed 2024-02“I pulled up next to a parking space in a parking lot and the Tesla auto park feature was offered on the screen after detecting the parking spot. I pressed to auto park and the tesla proceeded to perform the auto park. During the parking the tesla hit the truck parked in front of the tesla while turning into the space and broke the taillight of the truck and scratched the tesla on right front side. I then braked and disable the auto park after the collision. …”
NHTSA complaint #11425552, filed 2021-07“I purchased the Tesla Full Self-Driving capability via subscription for my 2021 Tesla Model Y on Saturday, July 17, 2021. On Sunday, July 18, 2021 at approximately 12:40pm CT. while activating the Smart Summon feature in a private residential parking lot, the car drove itself into a tree damaging the front of the car resulting in a total cost of $1,799.32. Tesla is refusing to refund me the $200.00 for the Self-Driving subscription after their software malfunctioned. This is a dangerous feature that is available to millions of drivers. …”
NHTSA complaint #11427008, filed 2021-07Related recalls
- 26V283000May 4, 2026Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version…Covers: Tesla Model Y 2020–2023, Model 3 2017, 2021–2023, Model S 2021–2023 +1 more
Back-over prevention (rear camera): other model years
Other parts of the 2021 Tesla Model Y
582 complaintsBrakes
181 complaintsVehicle speed control
162 complaintsElectrical system
152 complaintsOther or unknown
143 complaintsSteering
95 complaintsSuspension
80 complaintsLane departure
77 complaintsVisibility (wipers, defrost, mirrors)
52 complaintsBody and structure
34 complaintsTransmission and drivetrain
33 complaintsSeat belts
27 complaints
← All problems reported for the 2021 Tesla Model Y
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology