2020 Tesla Model Y Back-over prevention (rear camera) Problems
- Complaints
- 7about this part
- Share
- 2%of 283 total for the year
- Median mileage
- 25,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the back-over prevention of the 2020 Tesla Model Y, 2% of the 283 complaints for this model year. Where a mileage was given, the median is 25,000 miles. 3 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I put the car into the Parking mode to back into a stall between two cars. The car backed into a shopping cart at the rear of the car to my left. There was a woman putting groceries into her trunk standing next to the shopping cart. I was able to stop the car before any damage to the cart or my car. The woman was never in danger of being hit. I asked the TESLA service department to check out the sensors but the said that there was nothing wrong with the car and refused to check out the sensors unless I paid to have the check them out. They also refused to make a report of the issue. …”
NHTSA complaint #11435732, filed 2021-10“The contact owns a 2020 Tesla Model Y. The contact stated while driving approximately 3 MPH and in reverse gear, the rearview camera display began to drop frames and was not displaying live action. The contact stated no warning light was illuminated. The contact had a manufacturer technician go to his work location who diagnosed on a laptop and stated that there were no issues with the vehicle. The vehicle had not been repaired and the contact stated that the failure was ongoing. The contact stated that he did have a backup crash due to a camera failure. …”
NHTSA complaint #11478275, filed 2022-08, 25,000 miles“The car was almost parked and the parking button was about to pressed when the car suddenly accelerated hitting a light pole in front on the passenger side and the car ended up on a lane in a four lane local road perpendicular to traffic flow. The accelerator was definitely not pressed. I have been driving the car for last year and three months and have 26000 miles on it. There was no warning of nearby obstacles or any beeps.”
NHTSA complaint #11449406, filed 2022-01“When reversing, the backup camera does not display realtime video. It will display footage that is paused or behind. The pedestrian warning sound occasionally does not load when backing up. This has lead to near miss collisions when reversing and has put pedestrians at risk of not hearing the vehicle in motion, whilst being unable to see realtime footage below the rear tailgate. When the car is left in a parking lot or driveway for several hours, the camera will not load completely and leads to this condition. …”
NHTSA complaint #11518859, filed 2023-04Related recalls
- 26V283000May 4, 2026Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version…Covers: Tesla Model Y 2020–2023, Model 3 2017, 2021–2023, Model S 2021–2023 +1 more
Back-over prevention (rear camera): other model years
Other parts of the 2020 Tesla Model Y
108 complaintsOther or unknown
58 complaintsBrakes
37 complaintsVehicle speed control
37 complaintsLane departure
32 complaintsSuspension
31 complaintsElectrical system
28 complaintsSteering
26 complaintsVisibility (wipers, defrost, mirrors)
18 complaintsAir bags
17 complaintsBody and structure
14 complaintsSeat belts
12 complaints
← All problems reported for the 2020 Tesla Model Y
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology