2021 Toyota C-HR Problems
Compared with other Toyota C-HR years
Typical for this model
40/100 0.8× a typical year · 50 = typical
- Complaint rate is 0.8× that of a typical Toyota C-HR year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 14 of its 36 complaints were filed by the end of 2023.
- Most reported part: Transmission and drivetrain (17 complaints, median 60,000 mi).
- 1 recall campaign on record. A VIN search at nhtsa.gov/recalls shows open recalls for a specific vehicle.
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 36filed with NHTSA
- Median mileage
- 28,764miles, 8 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
- NHTSA crash rating
- 4–5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 29 mpgcombined, 2.0L 4-cyl FWD · 27 city / 31 hwy
Sources: NHTSA records for the 2021 Toyota C-HR (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 36 consumer complaints for the 2021 Toyota C-HR. The part named most often is transmission and drivetrain, with 17 complaints (47% of the total), followed by other or unknown (7) and electrical system (5). 8 of the complaints include a mileage, and 75% of those were filed for vehicles with under 50,000 miles; the median is 28,764 miles. Of all complaints, 3 involved a crash, 3 an injury, according to the filers. NHTSA lists 1 recall campaign and 106 technical service bulletins for this model year. Other or unknown complaints overlap with 10 technical service bulletins filed under the same part. Compared with the other 3 Toyota C-HR model years that have at least 25 complaints and are old enough to compare, this one scores 40 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown7 19%
- Electrical system5 14%
- Seat belts3 8.3%
- Air bags2 5.6%
- Brakes2 5.6%
- Engine2 5.6%
- Fuel system2 5.6%
- Lane departure2 5.6%
Also reported: Back-over prevention (rear camera) (1), Seats (1), Steering (1), Vehicle speed control (1), Visibility (wipers, defrost, mirrors) (1).
Example complaints
Transmission and drivetrain: “My transmission went out on my 2021 C-HR. The problem is, Toyota continued making and selling the car after they knew there was an issue. The 2018 and 19 models had transmission recalls, but they failed to fix the issue and continued to let others purchase a vehicle that was going to fail.”
NHTSA complaint #11722990, filed 2026-03Other or unknown: “Rear windshield spontaneously shattered in the mid-day sun, along entire length of both sides of the windshield. Car has not been driven in several days, and was sitting stationary in the driveway at the time. No evidence of disturbance in the surrounding area.”
NHTSA complaint #11405432, filed 2021-03, 4,426 milesElectrical system: “I purchased the car in April of 2021 and by the end of the month it was in the shop because it was consuming way to much fuel I’ve been back to the dealer since for this matter many times as well as many time for other safety defects like the lane keeping assist taking over and forcing me into opposite lanes of traffic and my finance manager noticed that the vehicle was mile jumping. …”
NHTSA complaint #11420688, filed 2021-06Forward collision avoidance: “While driving my vehicle and with small children present on 11/18/21 the vehicle suddenly force brakes with the forward collision warning there was nothing forward of me and this incident nearly causes a rear end accident since this incident i keep getting forwarded warnings where there are none”
NHTSA complaint #11441138, filed 2021-11Mileage when problems were reported
75% of the 8 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 4,426 and 32,000 miles.
Complaints by year filed
Trend: rising. Complaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2021 Toyota C-HR. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| C-HR · hatchback FWD | ★★★★★ | 5 / 4 | 5 | 5 | 4 · 14.3% risk |
| C-HR · hatchback FWD | ★★★★☆ | 4 / 4 | 5 | 5 | 4 · 14.3% risk |
Driver aids listed by NHTSA for the 2021 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.
Neighbouring years: 2020: 5 stars overall; 2022: 4 stars overall. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2021 Toyota C-HR version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| C-HR FWD | 2.0L 4-cyl | CVT | 27 | 31 | 29 | $2,300 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 22V107000Feb 24, 2022Forward collision avoidance › Sensing system › RadarCovers: Toyota C-HR 2021
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 C-HR vehicles. The radar sensor may not have been activated during production, making the pre-collision system (PCS) inoperative.
Recall details for the 2021 Toyota C-HR → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 106 on record; the latest 10 are shown.
- 11028726Jan 30, 2026Electrical system. OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26.
- 11028722Jan 28, 2026Electrical system. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest…
- 11028712Jan 7, 2026Other or unknown. Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and…
- 11019332Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11018329Apr 2, 2025Electrical system. To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the…
- 11016786Feb 11, 2025Electrical system. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest…
- 11015500Feb 11, 2025Electrical system. Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest…
- 11012744Dec 6, 2024Body and structure. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these…
- 11012743Dec 6, 2024Body and structure. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the…
- 11012742Dec 6, 2024Body and structure. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle…
Other model years of the Toyota C-HR
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 8 | — | 1 | — | 117 MPGe | — | Too new |
| 2021 | 36 | 28,764 | 1 | 4–5 | 29 | 40 · Typical | Rising |
| 2020 | 66 | 20,000 | 1 | 5 | 29 | 42 · Typical | Rising |
| 2019 | 114 | 49,000 | 3 | 5 | 29 | 57 · Typical | Rising |
| 2018 | 328 | 46,000 | 1 | 5 | 29 | 80 · More | Rising |
All Toyota C-HR model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2021 Toyota C-HR have?
NHTSA recorded 36 consumer complaints for the 2021 Toyota C-HR as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2021 Toyota C-HR is reported most often?
Transmission and drivetrain is named most often, in 17 complaints (47% of the total), followed by other or unknown with 7.
Has the 2021 Toyota C-HR been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2021 Toyota C-HR do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2021 Toyota C-HR 4–5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2021 Toyota C-HR get?
The EPA rates the 2021 Toyota C-HR (C-HR, 2.0L 4-cyl) at 29 mpg combined, 27 city and 31 highway, with an estimated annual fuel cost of $2,300 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2021 Toyota C-HR reported?
Among the 8 complaints that include a mileage, the median is 28,764 miles and the middle half falls between 4,426 and 32,000 miles; 75% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.