2023 Toyota Corolla Cross Air bags Problems
- Complaints
- 10about this part
- Share
- 6%of 177 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 10 complaints about the air bags of the 2023 Toyota Corolla Cross, 6% of the 177 complaints for this model year. 4 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Per Toyota this vehicle is under recall due to faulty airbag on the front passenger. Per the Toyota customer advocate, Toyota has not identified a remedy and meanwhile no one should ride in that seat takata airbags have been dangerous for years. I can't help but believe that toyota knew about the problem when I got the car February 2023.”
NHTSA complaint #11529472, filed 2023-06“I bought this vehicle 3 months prior to your letter that reached me mid July 2023 about a safety recall due to it being a safety issue and telling me to NOT let anyone sit in the passenger seat due to major safety concerns with the airbag. Being a couple of months old 2023 Toyota Corolla Cross and that it had taken me 3 years to find a vehicle to purchase (with Covid and no cars on any lots) I complied and put the vehicle in my garage awaiting more info to come. This left me carless but at least I was safe. …”
NHTSA complaint #11550079, filed 2023-10“On July 12, 2023 Safety recall 23TA08 was issued and it stated that dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle under Title 49, Section 30112 of the United States Code. But the next day on July 13, 2023 Larry H. Miller American Toyota in Albuquerque, NM sold the new car to me (agreement is attached) but didn't deliver it (didn't release it from the dealer's lot) and didn't tell me that the new recall was published the day before. I got the car on August 17, 2023 only. …”
NHTSA complaint #11560027, filed 2023-12“When I was driving, I stopped at a light, and the engine turned off. Lights, alarms went on and my car would not start. The dashboard read that there was engine failure. The car didn’t respond to pressing the brake, or shifting gears. I had to turn the car off and restart it for it to start working again. Thankfully, I was not on a hill where the car would’ve started rolling forwards or backwards. This had previously happened at another stop light. When we brought the vehicle in for a recall related to the steering column, they mentioned our car is not affected. …”
NHTSA complaint #11584232, filed 2024-04“I was driving on I-290 toward Chicago when traffic began to slow. I also began slowing down when I was suddenly rear-ended by the vehicle behind me at a high speed. My car sustained significant rear-end damage, including a crushed bumper and a detached exhaust pipe that was dragging on the ground. The other vehicle involved was totaled. Police arrived on the scene and determined the other driver was at fault. While waiting for the tow truck, multiple tow personnel commented that, based on the severity and location of the impact, the airbags should have deployed — but they did not. …”
NHTSA complaint #11673442, filed 2025-07Related recalls
- 25V040000Jan 29, 2025Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander…Covers: Toyota Corolla Cross 2023, Lexus NX 2023–2024, Toyota Corolla 2023 +5 more
- 23V480000Jul 12, 2023Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid…Covers: Toyota Corolla Cross 2023, Lexus NX350 2023–2024, NX250 2023–2024 +8 more
Related service bulletins
- 10243081Aug 31, 2023Ti: technical instructions for 23tc01 toyota safety sense inoperative intermittently
- 10243079Aug 31, 2023DP: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning…
- 10242522Aug 31, 2023Ti: technical instructions for 23tc01 toyota safety sense inoperative intermittently
- 10242521Aug 31, 2023RL: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning…
- 10242520Aug 31, 2023DP: The subject vehicles are equipped with Toyota Safety Sense (TSS) which consists of several driving assist features, including pre-collision braking, lane departure warning…
- 10244113Aug 17, 2023TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most…
Air bags: other model years
Other parts of the 2023 Toyota Corolla Cross
104 complaintsElectrical system
70 complaintsSteering
44 complaintsVisibility (wipers, defrost, mirrors)
27 complaintsOther or unknown
24 complaintsExterior lighting
15 complaintsBrakes
13 complaintsTransmission and drivetrain
11 complaintsForward collision avoidance
10 complaintsFuel system
7 complaintsLane departure
5 complaintsBody and structure
3 complaints
← All problems reported for the 2023 Toyota Corolla Cross
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology