2012 Toyota Highlander Hybrid Problems
- Complaints
- 9filed with NHTSA
- Median mileage
- 86,000miles, 9 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 28 mpgcombined, 3.5L 6-cyl · hybrid AWD · 28 city / 28 hwy
Sources: NHTSA records for the 2012 Toyota Highlander Hybrid (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 9 consumer complaints for the 2012 Toyota Highlander Hybrid. The part named most often is body and structure, with 2 complaints (22% of the total), followed by brakes (1) and electrical system (1). 9 of the complaints include a mileage, and 33% of those were filed for vehicles with under 50,000 miles; the median is 86,000 miles. NHTSA lists 0 recall campaigns and 142 technical service bulletins for this model year. Body and structure complaints overlap with 50 technical service bulletins filed under the same part. Brakes complaints overlap with 1 technical service bulletin filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Body and structure2 22%
- Brakes1 11%
- Electrical system1 11%
- Fuel system1 11%
- Other or unknown1 11%
- Seats1 11%
- Steering1 11%
Example complaints
Body and structure: “Vehicle power unlocking mechanism is unreliable, and shows significant defect in the unlocking capabilities of all but the drivers door. After several lock actuator replacements, the vehicle still exhibits improper operation. Dealership agrees that there is a common complaint with this vehicle, and it's lock operation. Biggest issue I see is having to leave my children unattended to enter the vehicle to manually unlock doors. …”
NHTSA complaint #11156484, filed 2018-12, 110,000 milesBrakes: “Brake booster pump/ABS actuator c1391/c1256 were codes given in attached report from Toyota. This is apparently been a problem with other models of toyotas and are covered under a warranty enhancement, however the 2012 is not covered. Nothing seems wrong with the car and they cannot really tell me what exactly is wrong or if it is a bad sensor, however they want $4,200 to replace the whole unit. Seems like this is a known issue that they have not been able to fix from previous models and would like it covered due to potential safety risk.”
NHTSA complaint #11152787, filed 2018-11, 114,000 milesElectrical system: “No prior history of hybrid problems during previous 65,000 miles. On monday morning, the Highlander Hybrid started up fine. After warming up for 5 minutes to scrape off snow, shifted to drive and began driving. Car shut down after about 12 feet. Car would not restart. Warning message appeared on display, indicating hybrid system problem. Aaa came, put on flatbed, and took to nearest dealership. Dealership was unable to determine cause or fix problem following 6+ hours of troubleshooting by their hybrid expert yesterday. …”
NHTSA complaint #10683807, filed 2015-02, 86,000 milesFuel system: “Took the vehicle in for the 15,000 miles check up. This vehicle isn't even a year old. They told us the fuel tank charcoal canister was cracked, however the plastic shrowd was not. The dealer wanted $1,100 dollars to fix this. This should be covered under warranty. How could this car less than 20,000 miles and less than a year old have a cracked canister, without the shrowd being cracked. Dealer said this was not covered under warranty. This is a defect then that should be covered by a recall.”
NHTSA complaint #10504203, filed 2013-03, 15,445 milesMileage when problems were reported
33% of the 9 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 25,690 and 105,002 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2012 Toyota Highlander Hybrid version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Highlander Hybrid 4WD | 3.5L 6-cyl · hybrid | CVT | 28 | 28 | 28 | $2,400 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2012 Toyota Highlander Hybrid in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 142 on record; the latest 10 are shown.
- 11029893Feb 13, 2026Engine. This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year…
- 11029892Feb 13, 2026Engine. OBSOLETE NOTICE February 13, 2026: This bulletin is now obsolete. Please see T-SB-0009-26.
- 11028712Jan 7, 2026Other or unknown. Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and…
- 11012744Dec 6, 2024Body and structure. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these…
- 11012743Dec 6, 2024Body and structure. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the…
- 11012742Dec 6, 2024Body and structure. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle…
- 11012735Dec 5, 2024Body and structure. Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail…
- 11012727Dec 3, 2024Body and structure. Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type…
- 11007455Jul 29, 2024Body and structure. Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and…
- 11006161Jul 29, 2024Body and structure. Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and…
Other model years of the Toyota Highlander Hybrid
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2023 | 9 | 13,000 | 6 | 5 | 35 | — | Too new |
| 2022 | 6 | 32,500 | 4 | 5 | 35 | — | Not enough data |
| 2021 | 15 | 27,300 | 4 | 5 | 35 | — | Rising |
| 2020 | 9 | 28,500 | 4 | 5 | 35 | — | Not enough data |
| 2019 | 6 | 6,800 | 0 | 5 | 29 | — | Not enough data |
| 2018 | 5 | 850 | 0 | 5 | 29 | — | Not enough data |
| 2016 | 6 | 47,012 | 0 | 5 | 28 | — | Not enough data |
| 2013 | 5 | 47,600 | 0 | — | 28 | — | Not enough data |
| 2012 | 9 | 86,000 | 0 | — | 28 | — | Not enough data |
| 2011 | 5 | 72,000 | 1 | — | 28 | — | Not enough data |
| 2010 | 22 | 43,500 | 4 | — | 26 | — | Stable |
| 2009 | 40 | 63,100 | 4 | — | 26 | Not compared (fewer than 3 comparable model years) | Stable |
| 2008 | 197 | 110,000 | 6 | — | 26 | Not compared (fewer than 3 comparable model years) | Rising |
| 2007 | 110 | 105,000 | 2 | — | 26 | Not compared (before 2008) | Stable |
| 2006 | 370 | 93,550 | 6 | — | 27 | Not compared (before 2008) | Stable |
All Toyota Highlander Hybrid model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2012 Toyota Highlander Hybrid have?
NHTSA recorded 9 consumer complaints for the 2012 Toyota Highlander Hybrid as of Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2012 Toyota Highlander Hybrid is reported most often?
Body and structure is named most often, in 2 complaints (22% of the total), followed by brakes with 1.
Has the 2012 Toyota Highlander Hybrid been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2012 Toyota Highlander Hybrid get?
The EPA rates the 2012 Toyota Highlander Hybrid (Highlander Hybrid 4WD, 3.5L 6-cyl · hybrid) at 28 mpg combined, 28 city and 28 highway, with an estimated annual fuel cost of $2,400 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2012 Toyota Highlander Hybrid reported?
Among the 9 complaints that include a mileage, the median is 86,000 miles and the middle half falls between 25,690 and 105,002 miles; 33% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.