2021 Toyota Highlander Back-over prevention (rear camera) Problems
- Complaints
- 4about this part
- Share
- 1%of 533 total for the year
- Median mileage
- 45,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 4 complaints about the back-over prevention of the 2021 Toyota Highlander, 1% of the 533 complaints for this model year. Where a mileage was given, the median is 45,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The rear cross traffic avoidance does not detect a person on a bicycle or motorcycle. The safety sense 2.5 + was advertised and demoed to detect even a pedestrian walking behind the vehicle. The system on my vehicle does not work as advertised and after taking my vehicle to the Dealer was informed by the service manager that the system is intermittent at best . This is not what Toyota advertises. Dealerships apparently have no signal strength detection equipment to verify proper operation of this system. …”
NHTSA complaint #11466817, filed 2022-05“The parking sensor bracket has failed twice now and the sensor keeps falling through. There are no signs of scratches or bumps on the bumper. The dealer said that’s not something they will fix. I have had it fixed once before and now it’s happening again.”
NHTSA complaint #11738736, filed 2026-05“The contact owns a 2021 Toyota Highlander. The contact stated that while operating the vehicle, the display screen malfunctioned and displayed a solid black screen. During the failure, several functions and features could not be accessed or activated, including the front and rear defrosters. The contact was unable to clear the front and rear windshields, which created a visibility hazard for the driver. The vehicle was taken to the local dealer, who diagnosed that the display screen unit needed to be replaced. The vehicle was not yet repaired. …”
NHTSA complaint #11649388, filed 2025-03, 45,000 miles“The vehicle experiences intermittent power steering malfunction while driving. Warning messages including “Power Steering Malfunction” and “Low Voltage Abnormality” appear, and the steering wheel becomes stiff and difficult to turn. This has occurred multiple times during normal driving conditions, including at low speeds and while turning. When the issue occurs, it requires increased effort to steer, creating a risk of loss of control. Additional warning messages have included AWD malfunction, pre-collision system malfunction, and lane tracing assist malfunction. …”
NHTSA complaint #11728216, filed 2026-03Related service bulletins
- 10241394Jul 10, 2023TT: Some 2021 - 2023 Highlander HV, RAV4 HV and Sienna HV vehicles equipped with Rear Motor Generator, MGR (Q610), may duplicate an abnormal noise (Drone, Growl, Humming, and/or…
- 10234337Mar 23, 2023TT: Some 2021 - 2023 Highlander HV, RAV4 HV and Sienna HV vehicles equipped with Rear Motor Generator, MGR (Q610), may duplicate an abnormal noise (Drone, Growl, Humming, and/or…
- 10234314Mar 6, 2023TSB: Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020 model year Sienna vehicles equipped with a 2GR-FKS…
- 10187264Jan 20, 2021TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular…
- 10187274Jan 5, 2021TSB: Some 2020 ? 2021 model year Tundra vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently…
- 10190459Mar 16, 2020TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular…
Back-over prevention (rear camera): other model years
Other parts of the 2021 Toyota Highlander
228 complaintsOther or unknown
70 complaintsBrakes
68 complaintsBody and structure
52 complaintsEngine
47 complaintsAir bags
42 complaintsFuel system
31 complaintsElectrical system
28 complaintsVisibility (wipers, defrost, mirrors)
17 complaintsForward collision avoidance
12 complaintsSteering
9 complaintsVehicle speed control
9 complaints
← All problems reported for the 2021 Toyota Highlander
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology