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Electrical systemPart report

2024 Toyota Prius Prime Electrical system Problems

Complaints
6about this part
Share
40%of 15 total for the year
Median mileage
22,233miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 6 complaints about the electrical system of the 2024 Toyota Prius Prime, 40% of the 15 complaints for this model year. Where a mileage was given, the median is 22,233 miles. 1 of these say a crash was involved, according to the filers. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Since Nov 23, 2024 I have had three occasions where the 12 volt battery for the ICE has depleted leaving me stranded. The only indication of the problem is the car will not start. In my last incident I had to charge the battery (disconnected from the car) but inadvertently closed the hatch. Since the car uses electronic locks the only way to open the hatch is to use the emergency release that is located under the rear deck and must use a screw driver to release. This is inherently dangerous since no practical escape possible in an emergency.”

NHTSA complaint #11665791, filed 2025-06

“Incident: On Sept 12, 2026, my 2024 Toyota Prius Prime continued moving forward after I pressed the Park button, causing a collision with my condo garage wall. This was unintended vehicle movement after Park engagement. The vehicle uses a push‑button, shift‑by‑wire Park system, so any electronic malfunction can affect its ability to remain stationary. Recent recall work: Two days before the incident (Sept 10, 2026), Toyota performed recall work on the vehicle. Because the Prius Prime relies heavily on electronic control modules, this timing may be relevant to the malfunction. …”

NHTSA complaint #11764918, filed 2026-09

“The contact owned a 2024 Toyota Prius Prime. The contact stated that while driving 20 MPH with cruise control engaged, while depressing the brake pedal, the vehicle accelerated. The vehicle crashed into the rear bumper of the vehicle ahead. The air bags deployed and the vehicle was deemed a total loss. The contact was seated in the driver’s seat and sustained injuries to the chest, ankles, knees, neck, shoulders, upper and lower back. Medical attention was provided. The other driver sustained injuries and required medical attention. The vehicle was towed to a tow yard. …”

NHTSA complaint #11769876, filed 2026-10, 22,233 miles

“Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. This issue only affects 2023-2026MY Prius and Prius Prime vehicles equipped with electric rear door lock system with a door opener switch manufactured by a specific supplier and during a specific production period. Other Toyota and Lexus vehicles sold in the U.S. are either equipped with a different electric rear door lock system or do not have an electric rear door lock system and do not have the condition described in this report. Unknown. …”

NHTSA complaint #11717240, filed 2026-02

“The contact owns a 2024 Toyota Prius Prime. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.”

NHTSA complaint #11605816, filed 2024-08

Related recalls

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2024640%
2023350%
2022113%
2021440%
2020319%
2019222%
201816%
2017717%

Other parts of the 2024 Toyota Prius Prime

Other or unknown
4 complaintsLatches, locks and linkages
2 complaintsSteering
2 complaintsTires
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsAir bags
1 complaintsBrakes
1 complaintsSuspension
1 complaintsWheels
1 complaints

← All problems reported for the 2024 Toyota Prius Prime

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology