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Toyota Prius PrimeModel year report

2024 Toyota Prius Prime Problems

Compared with other Toyota Prius Prime years

Too new to compare

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
15filed with NHTSA
Median mileage
7,000miles, 5 complaints with mileage
Recalls
4campaigns on record
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA crash rating
5 / 5stars overall
EPA fuel economy
52 mpgcombined (gas only), 2.0L 4-cyl · plug-in hybrid FWD · 53 city / 51 hwy

Sources: NHTSA records for the 2024 Toyota Prius Prime (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 15 consumer complaints for the 2024 Toyota Prius Prime. The part named most often is electrical system, with 6 complaints (40% of the total), followed by other or unknown (4) and latches, locks and linkages (2). 5 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 7,000 miles. Of all complaints, 3 involved a crash, 3 an injury, according to the filers. NHTSA lists 4 recall campaigns and 98 technical service bulletins for this model year. Electrical system complaints overlap with 2 recall campaigns covering the switches/knobs/buttons and 30 technical service bulletins filed under the same part. Other or unknown complaints overlap with 17 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Example complaints

Electrical system: “Since Nov 23, 2024 I have had three occasions where the 12 volt battery for the ICE has depleted leaving me stranded. The only indication of the problem is the car will not start. In my last incident I had to charge the battery (disconnected from the car) but inadvertently closed the hatch. Since the car uses electronic locks the only way to open the hatch is to use the emergency release that is located under the rear deck and must use a screw driver to release. This is inherently dangerous since no practical escape possible in an emergency.”

NHTSA complaint #11665791, filed 2025-06

Other or unknown: “Incident: On Sept 12, 2026, my 2024 Toyota Prius Prime continued moving forward after I pressed the Park button, causing a collision with my condo garage wall. This was unintended vehicle movement after Park engagement. The vehicle uses a push‑button, shift‑by‑wire Park system, so any electronic malfunction can affect its ability to remain stationary. Recent recall work: Two days before the incident (Sept 10, 2026), Toyota performed recall work on the vehicle. Because the Prius Prime relies heavily on electronic control modules, this timing may be relevant to the malfunction. …”

NHTSA complaint #11764918, filed 2026-09

Latches, locks and linkages: “The contact owns a 2024 Toyota Prius Prime. The contact stated that occasionally the liftgate opened independently. There was no warning light illuminated. The contact stated that there was a crack on the power liftgate plastic trim. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was advised that the failure was not attributed to defects from the factory. The contact was not offered any assistance. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 670.”

NHTSA complaint #11661542, filed 2025-05, 670 miles

Steering: “The contact owned a 2024 Toyota Prius Prime PHEV. The contact stated that while driving at 40 MPH, the vehicle was involved in a head-on collision with another vehicle that was traveling towards the contact's vehicle at approximately 50 MPH. The contact stated that during the impact, the steering wheel detached and hit the driver's body. The air bags failed to deploy. There was no warning light illuminated after the crash. The vehicle went into Crash mode and automatically connected with OnStar, which called emergency units. …”

NHTSA complaint #11742384, filed 2026-06, 35,981 miles

Mileage when problems were reported

100% of the 5 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 3,500 and 22,233 miles.

60%0–1020%10–2520%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (5 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 7,000 miles.

Complaints by year filed

This model year is less than 4 years old, so a trend is not meaningful yet.

2024202520267
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2024 Toyota Prius Prime. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Prius Prime · hatchback FWD★★★★★4 / 5555 · 9.2% risk

Driver aids listed by NHTSA for the 2024 model year: forward collision warning standard, lane departure warning standard, automatic emergency braking standard.

Neighbouring years: 2023: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2024 Toyota Prius Prime version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.

VersionEngineTransmissionCityHwyComb.Fuel / yr
Prius Prime FWD2.0L 4-cyl · plug-in hybridCVT504748 gas only—
Prius Prime SE FWD2.0L 4-cyl · plug-in hybridCVT535152 gas only—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2024 Toyota Prius Prime → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 98 on record; the latest 10 are shown.

See all 98 bulletins →

Other model years of the Toyota Prius Prime

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024157,0004552—Too new
202368,5484552—Too new
202286,3501554—Not enough data
20211034,0000554—Not enough data
2020169,2501—54—Falling
201999,0141—54—Not enough data
20181615,0000—54—Stable
2017426,5000—54Not compared (fewer than 3 comparable model years)Stable

All Toyota Prius Prime model years

Frequently asked questions

How many NHTSA complaints does the 2024 Toyota Prius Prime have?

NHTSA recorded 15 consumer complaints for the 2024 Toyota Prius Prime as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2024 Toyota Prius Prime is reported most often?

Electrical system is named most often, in 6 complaints (40% of the total), followed by other or unknown with 4.

Has the 2024 Toyota Prius Prime been recalled?

NHTSA lists 4 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2024 Toyota Prius Prime do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2024 Toyota Prius Prime 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2024 Toyota Prius Prime get?

The EPA rates the 2024 Toyota Prius Prime (Prius Prime SE, 2.0L 4-cyl · plug-in hybrid) at 52 mpg combined, 53 city and 51 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.

At what mileage are problems with the 2024 Toyota Prius Prime reported?

Among the 5 complaints that include a mileage, the median is 7,000 miles and the middle half falls between 3,500 and 22,233 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.