2019 Toyota Prius Prime Problems
- Complaints
- 9filed with NHTSA
- Median mileage
- 9,014miles, 6 complaints with mileage
- Recalls
- 1campaigns on record
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 54 mpgcombined (gas only), 1.8L 4-cyl · plug-in hybrid FWD · 55 city / 53 hwy
Sources: NHTSA records for the 2019 Toyota Prius Prime (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 9 consumer complaints for the 2019 Toyota Prius Prime. The part named most often is wheels, with 4 complaints (44% of the total), followed by electrical system (2) and brakes (1). 6 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 9,014 miles. NHTSA lists 1 recall campaign and 116 technical service bulletins for this model year. Wheels complaints overlap with 1 technical service bulletin filed under the same part. Electrical system complaints overlap with 31 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Wheels4 44%
- Electrical system2 22%
- Brakes1 11%
- Other or unknown1 11%
- Steering1 11%
- Tires1 11%
Example complaints
Wheels: “10/19-left rear tire kept loosing pressure, I took it to the mechanic, they couldn't find anything, I again took it after 2 weeks, they changed the tire. Miles 7014. On 9/26/20-miles 16430, the same tire left passenger blew out on the freeway. No indicator of tire pressure being low came on. The tire was completely blown out. I lost control of the car, thankfully it stopped on left side. It was very scary. No was hurt, but I could have died. I was driving about 70mph.”
NHTSA complaint #11361309, filed 2020-09, 6,430 milesElectrical system: “The contact owns a 2019 Toyota Prius Prime. While charging the vehicle's battery, the doors abruptly locked on their own. The contact called roadside assistance to have the doors unlocked. The manufacturer and dealer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 1,080. The VIN was invalid.”
NHTSA complaint #11245916, filed 2019-08, 1,080 milesBrakes: “I've have to take my 2019 Prius Prime (with 20,000 miles total) in twice for brake issues in 6 weeks. Each time the dealer had to deal with a rotor heat issue. The first service was on 3/29/2021, the initial reason for appt was hearing squealing from the front. Upon inspection dealer found major heat marks and deep scratches/grooves as well as the rear rotors had deep scratches as well . All 4 rotors were resurfaced and the brake pads were “scuffed” during the service. At that time all brakes were inspected with the front brakes having 9mm and rears having 8mm of pads. …”
NHTSA complaint #11417512, filed 2021-05Electronic stability control: “When I drive the vehicle on the freeway, it feels unstable. It goes left and right. The vehicle is brand new. We just bought it last week. Tire pressure is good and the dealership said there is no recall on the car.”
NHTSA complaint #11252625, filed 2019-08, 250 milesMileage when problems were reported
100% of the 6 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,080 and 17,000 miles.
Complaints by year filed
Fewer than 15 complaints, too few for a reliable trend.
Fuel economy and running cost
EPA ratings for each 2019 Toyota Prius Prime version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Prius Prime FWD | 1.8L 4-cyl · plug-in hybrid | CVT | 55 | 53 | 54 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
- 19V544000Jul 24, 2019Service brakesCovers: Toyota Prius Prime 2019–2020, Lexus ES Hybrid 2019, Toyota RAV4 Hybrid 2019 +6 more
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation…
Recall details for the 2019 Toyota Prius Prime → · Check a VIN at nhtsa.gov/recalls
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 116 on record; the latest 10 are shown.
- 11028712Jan 7, 2026Other or unknown. Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and…
- 11020664Jun 17, 2025Engine. Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
- 11020658Jun 13, 2025Engine. Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
- 11020657Jun 13, 2025Electrical system. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in…
- 11012744Dec 6, 2024Body and structure. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these…
- 11012743Dec 6, 2024Body and structure. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the…
- 11012742Dec 6, 2024Body and structure. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle…
- 11012735Dec 5, 2024Body and structure. Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail…
- 11012727Dec 3, 2024Body and structure. Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type…
- 11007455Jul 29, 2024Body and structure. Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and…
Other model years of the Toyota Prius Prime
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 15 | 7,000 | 4 | 5 | 52 | — | Too new |
| 2023 | 6 | 8,548 | 4 | 5 | 52 | — | Too new |
| 2022 | 8 | 6,350 | 1 | 5 | 54 | — | Not enough data |
| 2021 | 10 | 34,000 | 0 | 5 | 54 | — | Not enough data |
| 2020 | 16 | 9,250 | 1 | — | 54 | — | Falling |
| 2019 | 9 | 9,014 | 1 | — | 54 | — | Not enough data |
| 2018 | 16 | 15,000 | 0 | — | 54 | — | Stable |
| 2017 | 42 | 6,500 | 0 | — | 54 | Not compared (fewer than 3 comparable model years) | Stable |
All Toyota Prius Prime model years
Frequently asked questions
How many NHTSA complaints does the 2019 Toyota Prius Prime have?
NHTSA recorded 9 consumer complaints for the 2019 Toyota Prius Prime as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2019 Toyota Prius Prime is reported most often?
Wheels is named most often, in 4 complaints (44% of the total), followed by electrical system with 2.
Has the 2019 Toyota Prius Prime been recalled?
NHTSA lists 1 recall campaign for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2019 Toyota Prius Prime get?
The EPA rates the 2019 Toyota Prius Prime (Prius Prime, 1.8L 4-cyl · plug-in hybrid) at 54 mpg combined, 55 city and 53 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.
At what mileage are problems with the 2019 Toyota Prius Prime reported?
Among the 6 complaints that include a mileage, the median is 9,014 miles and the middle half falls between 1,080 and 17,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.