2018 Toyota Prius Prime Problems
- Complaints
- 16filed with NHTSA
- Median mileage
- 15,000miles, 7 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
- NHTSA crash rating
- —no overall rating published
- EPA fuel economy
- 54 mpgcombined (gas only), 1.8L 4-cyl · plug-in hybrid FWD · 55 city / 53 hwy
Sources: NHTSA records for the 2018 Toyota Prius Prime (complaints, recalls, investigations), EPA fuel economy. Report an error
NHTSA recorded 16 consumer complaints for the 2018 Toyota Prius Prime. The part named most often is other or unknown, with 3 complaints (19% of the total), followed by air bags (2) and fuel system (2). 7 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 15,000 miles. Of all complaints, 4 involved a crash, 3 an injury, according to the filers. NHTSA lists 0 recall campaigns and 98 technical service bulletins for this model year. Other or unknown complaints overlap with 3 technical service bulletins filed under the same part. Air bags complaints overlap with 3 technical service bulletins filed under the same part.
This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Other or unknown3 19%
- Air bags2 13%
- Fuel system2 13%
- Brakes1 6.3%
- Electrical system1 6.3%
- Engine1 6.3%
- Exterior lighting1 6.3%
Also reported: Forward collision avoidance (1), Latches, locks and linkages (1), Body and structure (1), Vehicle speed control (1).
Example complaints
Other or unknown: “After starting from a stop after the traffic light turned green, the car in front of me pulled ahead as they accelerated faster than me. When the car in front of me was about 50 yards in front of me, and I had reached about 25 miles per hour the car's collision avoidance system engaged and slammed on the brakes and brought me to a full stop. The car in front of me had not applied their brakes or slowed at all, and there were no visible obstacles. …”
NHTSA complaint #11307431, filed 2020-02, 22,500 milesAir bags: “Airbags deployed prematurely as I was parking my car in a doctor's office parking lot. The car was going less than 5 mph and I did not hit anything. The premature deployment of the airbag startled me and caused me to hit the accelerator instead of the brake and I ended up crashing my car into a nearby pole and another .automobile. The accident resulted in a soft tissue injury for my daughter and I'm experiencing lower back pains. The air bag caused burns on my nose and arms. My daughter has bruising on the arms from the air bag deployment”
NHTSA complaint #11538765, filed 2023-08Fuel system: “'hybrid system failure' appeared on dash display during a long (120 mile) drive at highway speed on september 24. After driving about 40 miles further, the 'check engine light' came on and the display said to pull over immediately. As I pulled off the freeway, messages told me the power steering and power brakes were shutting off and left me in fear the car would die on the freeway ramp before I could pull over. Towed car to dealer who fixed a loose cable. This week (11/10) the display showed the same message. This is now a recurring problem with this model.”
NHTSA complaint #11374200, filed 2020-11, 15,000 milesTransmission and drivetrain: “On at least 4 occasions when the EV battery becomes depleted while driving at highway speeds and the car is switching to gas, the engine completely loses all power. This has lasted from 10-30 seconds. The dealership said a small battery needed to be replaced, and replaced that, but this recurred within a month of replacement.”
NHTSA complaint #11723385, filed 2026-03Mileage when problems were reported
100% of the 7 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 15,000 and 22,500 miles.
Complaints by year filed
Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.
Fuel economy and running cost
EPA ratings for each 2018 Toyota Prius Prime version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Prius Prime FWD | 1.8L 4-cyl · plug-in hybrid | CVT | 55 | 53 | 54 gas only | — |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2018 Toyota Prius Prime in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 98 on record; the latest 10 are shown.
- 11028712Jan 7, 2026Other or unknown. Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and…
- 11020664Jun 17, 2025Engine. Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
- 11020658Jun 13, 2025Engine. Some ECUs can set a DTC that is common with other ECUs. This can lead to accidental use of the wrong repair manual when diagnosing these type of DTCs.
- 11020657Jun 13, 2025Electrical system. The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in…
- 11012744Dec 6, 2024Body and structure. The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these…
- 11012743Dec 6, 2024Body and structure. To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the…
- 11012742Dec 6, 2024Body and structure. Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle…
- 11012735Dec 5, 2024Body and structure. Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail…
- 11012727Dec 3, 2024Body and structure. Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type…
- 11007455Jul 29, 2024Body and structure. Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and…
Other model years of the Toyota Prius Prime
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2024 | 15 | 7,000 | 4 | 5 | 52 | — | Too new |
| 2023 | 6 | 8,548 | 4 | 5 | 52 | — | Too new |
| 2022 | 8 | 6,350 | 1 | 5 | 54 | — | Not enough data |
| 2021 | 10 | 34,000 | 0 | 5 | 54 | — | Not enough data |
| 2020 | 16 | 9,250 | 1 | — | 54 | — | Falling |
| 2019 | 9 | 9,014 | 1 | — | 54 | — | Not enough data |
| 2018 | 16 | 15,000 | 0 | — | 54 | — | Stable |
| 2017 | 42 | 6,500 | 0 | — | 54 | Not compared (fewer than 3 comparable model years) | Stable |
All Toyota Prius Prime model years
Frequently asked questions
How many NHTSA complaints does the 2018 Toyota Prius Prime have?
NHTSA recorded 16 consumer complaints for the 2018 Toyota Prius Prime as of Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2018 Toyota Prius Prime is reported most often?
Other or unknown is named most often, in 3 complaints (19% of the total), followed by air bags with 2.
Has the 2018 Toyota Prius Prime been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
What gas mileage does the 2018 Toyota Prius Prime get?
The EPA rates the 2018 Toyota Prius Prime (Prius Prime, 1.8L 4-cyl · plug-in hybrid) at 54 mpg combined, 55 city and 53 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.
At what mileage are problems with the 2018 Toyota Prius Prime reported?
Among the 7 complaints that include a mileage, the median is 15,000 miles and the middle half falls between 15,000 and 22,500 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.