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Toyota Prius PrimeModel year report

2017 Toyota Prius Prime Problems

Complaints
42filed with NHTSA
Median mileage
6,500miles, 19 complaints with mileage
Recalls
0campaigns on record
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA crash rating
—no overall rating published
EPA fuel economy
54 mpgcombined (gas only), 1.8L 4-cyl · plug-in hybrid FWD · 55 city / 53 hwy

Sources: NHTSA records for the 2017 Toyota Prius Prime (complaints, recalls, investigations), EPA fuel economy. Report an error

NHTSA recorded 42 consumer complaints for the 2017 Toyota Prius Prime. The part named most often is visibility, with 9 complaints (21% of the total), followed by electrical system (7) and other or unknown (5). 19 of the complaints include a mileage, and 89% of those were filed for vehicles with under 50,000 miles; the median is 6,500 miles. Of all complaints, 5 involved a crash, 3 an injury, according to the filers. NHTSA lists 0 recall campaigns and 108 technical service bulletins for this model year. Visibility complaints overlap with 2 technical service bulletins filed under the same part. Electrical system complaints overlap with 29 technical service bulletins filed under the same part.

Not compared (fewer than 3 comparable model years). Model years 2008–2023 of the same vehicle that have at least 25 complaints are compared, and a model needs at least 3 of them.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Fuel system (2), Steering (2), Tires (2), Wheels (2), Electronic stability control (1), Equipment (1), Exterior lighting (1), Lane departure (1), Seat belts (1), Suspension (1), Vehicle speed control (1).

Example complaints

Visibility (wipers, defrost, mirrors): “Windshield cracked while driving on highway. I did not notice anything hitting it, but there are cracks on the center high position discovered when I stopped. I have contacted glass repair shop but there is no parts to make replacement for this vehicle. There is a nationwide back order on windshield for this model and 2016 -17 prius. All the models seems to have much higher incidents of glass breakage.”

NHTSA complaint #11014500, filed 2017-08, 150 miles

Electrical system: “I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is going to reboot. I have seen other Toyota recalls for a similar problem on the RAV4 vehicles and I wonder if it is related.”

NHTSA complaint #11705045, filed 2025-12

Other or unknown: “Head restraint (head rest). Pushes head forward. Causes neck/back discomfort. Head striking head restraint on rough road feels like a concussion! Long drives are miserable. Seat adjustments fail to overcome the issue. 5'3 woman. I had a prius 2006 and it was just fine. This prius seat is so uncomfortable I might sell it.”

NHTSA complaint #11140067, filed 2018-10, 1,000 miles

Brakes: “Just five minutes after I left the house, I was driving at 15 miles MPH on a curved road and the vehicle completely lost power. This includes both the electric motor and the gas motor. Both the steering system and brakes malfunctioned, causing the steering wheel to become too stiff to turn and the brakes were not able to be pressed down no matter how hard I tried. This caused the car to swerve off the road and hit a light pole. Not only did the automatic collision prevention system failed to work, the airbags also failed to deploy with the amount of impact. …”

NHTSA complaint #11377239, filed 2020-12, 70,000 miles

Mileage when problems were reported

89% of the 19 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 1,000 and 10,000 miles.

74%0–1016%10–250%25–505%50–755%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (19 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 6,500 miles.

Complaints by year filed

Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.

920182020202220242026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Fuel economy and running cost

EPA ratings for each 2017 Toyota Prius Prime version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.

VersionEngineTransmissionCityHwyComb.Fuel / yr
Prius Prime FWD1.8L 4-cyl · plug-in hybridCVT555354 gas only—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

NHTSA lists no recall campaigns for the 2017 Toyota Prius Prime in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 108 on record; the latest 10 are shown.

See all 108 bulletins →

Other model years of the Toyota Prius Prime

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2024157,0004552—Too new
202368,5484552—Too new
202286,3501554—Not enough data
20211034,0000554—Not enough data
2020169,2501—54—Falling
201999,0141—54—Not enough data
20181615,0000—54—Stable
2017426,5000—54Not compared (fewer than 3 comparable model years)Stable

All Toyota Prius Prime model years

Frequently asked questions

How many NHTSA complaints does the 2017 Toyota Prius Prime have?

NHTSA recorded 42 consumer complaints for the 2017 Toyota Prius Prime as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2017 Toyota Prius Prime is reported most often?

Visibility is named most often, in 9 complaints (21% of the total), followed by electrical system with 7.

Has the 2017 Toyota Prius Prime been recalled?

NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

What gas mileage does the 2017 Toyota Prius Prime get?

The EPA rates the 2017 Toyota Prius Prime (Prius Prime, 1.8L 4-cyl · plug-in hybrid) at 54 mpg combined, 55 city and 53 highway when running on gasoline in hybrid mode. Other engine and drive versions are rated differently.

At what mileage are problems with the 2017 Toyota Prius Prime reported?

Among the 19 complaints that include a mileage, the median is 6,500 miles and the middle half falls between 1,000 and 10,000 miles; 89% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.