2009 Toyota Prius Suspension Problems
- Complaints
- 5about this part
- Share
- 1%of 502 total for the year
- Median mileage
- 48,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2009 Toyota Prius, 1% of the 502 complaints for this model year. Where a mileage was given, the median is 48,000 miles. 2 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I noticed a strange noise on the right side of the car, which was getting louder every day. Took to a dealer, and I was told that my right strut and strut mount crashed and needed a replacement. They also told me that the other front strut needed a replacement. I am only driving normal roads.”
NHTSA complaint #10524264, filed 2013-07, 48,000 miles“Maybe related to takata recall: we did not receive a recall, however our car skid into a tree and had significant front end damage, however no airbags deployed. Was going 25 MPH on a suburban residential st during a mixed snow/sleet storm. Slight curve and slightly downhill. The brakes were not applied as they could have made it worse. Car sped up into the skid totalling the car with $11,000 damage. We have been given several opinions that the velocity necessary to cause the damage should have triggered the airbag sensors. Car hit the middle of the bumper and perhaps missed the sensors? …”
NHTSA complaint #11154396, filed 2018-11, 128,000 miles“Purchased a 2009 Toyota Prius. After a week, I started to notice serious issues in keeping the vehicle tracking straight, especially at highway speeds. Brought vehicle to dealer twice and was told there was no issue. Decided to bring vehicle to another Toyota dealer and was told that alignment was definitely off. Issue was fixed, but has come back.”
NHTSA complaint #10306161, filed 2010-02, 100 miles“While inching slowly into a parking spot, vehicle suddenly accelerated at full speed to jump over the parking barrier. Wheels were turned slightly to right, so car veered right and stopped as it high-centered on the barrier, just behind front wheels. No injuries- driver & child in back were buckled. Witnessed by many pedestrians who ran to assist. One witness said the same thing happened in her Prius, but Toyota was useless to help. In months since the incident, Toyota has been terrible at responding in any helpful way. …”
NHTSA complaint #10683826, filed 2015-02, 68,440 miles“The contact owns a 2009 Toyota Prius. While driving various speeds, the contact drove over a slight road bump and the vehicle suddenly lifted into the air. The failure recurred whenever the contact traveled over a road bump. The vehicle taken to an authorized dealer numerous times for the failure and they were unable to locate a problem. The manufacturer was not notified of the problem. The approximate failure mileage was 5. The VIN was unavailable.”
NHTSA complaint #10482045, filed 2012-10, 5 milesRelated service bulletins
- 10177782Jun 23, 2020TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 11% |
| 2017 | 1 | 1% |
| 2016 | 5 | 3% |
| 2015 | 3 | 2% |
| 2014 | 1 | 0% |
| 2013 | 5 | 1% |
| 2012 | 8 | 2% |
| 2011 | 3 | 1% |
| 2010 | 9 | 0% |
| 2009 | 5 | 1% |
| 2008 | 6 | 0% |
| 2007 | 8 | 0% |
| 2006 | 5 | 0% |
| 2005 | 4 | 0% |
| 2004 | 2 | 0% |
| 2003 | 2 | 2% |
| 2002 | 8 | 5% |
| 2001 | 9 | 5% |
Other parts of the 2009 Toyota Prius
199 complaintsExterior lighting
111 complaintsVehicle speed control
71 complaintsElectrical system
60 complaintsOther or unknown
36 complaintsFuel system
24 complaintsTransmission and drivetrain
22 complaintsEngine
19 complaintsBody and structure
19 complaintsAir bags
17 complaintsSteering
13 complaintsElectronic stability control
12 complaints
← All problems reported for the 2009 Toyota Prius
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology