2016 Toyota Prius Suspension Problems
- Complaints
- 5about this part
- Share
- 3%of 155 total for the year
- Median mileage
- 37,993miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the suspension of the 2016 Toyota Prius, 3% of the 155 complaints for this model year. Where a mileage was given, the median is 37,993 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Under t-sb-0144-16. Alot of 2016 Toyota Prius owners are complaining a click noise from rear of vehicle while driving. I confirmed through Prius chat under technical service bulletin 0144-16 that clicking noise is from the support nuts on the rear shocks. I attempted to have it fix as a recall. The Toyota service repair in san bruno california said my basic warranty expired & they refused to fix it even though the issue is a potential safety-related defects and there are adequacy of existing safety complaint with many Prius customers via Prius chat/TSB.”
NHTSA complaint #11023401, filed 2017-09, 70,000 miles“When breaking while traveling over bumps/ripples on the road or over rough road conditions such as potholes or roadwork, the vehicle feels as though the breaks are skipping or failing. This has occurred multiple times under the same or similar conditions. There is a sensation while attempting to stop, that the car is not going to stop in time or that you have lost control of the vehicle's ability to stop safely.”
NHTSA complaint #11022408, filed 2017-09, 5,986 miles“Rear shock nut comes loose and Toyota has issued TSB 0144-16, to tighten the nut. This is common among Prius. This must be a recall otherwise it is dangerous if the shock become loose. Initially the dealer told me to replace shocks but fortunately I found out about TSB and the delear fixed it free.”
NHTSA complaint #11255204, filed 2019-09“Rear suspension creaking and feels soft in the rear. While driving or going onto a driveway the rear suspension creaks and pops. Driving normally the rear end seems to bob around often and feels super soft.”
NHTSA complaint #11096940, filed 2018-05Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 3 | 11% |
| 2017 | 1 | 1% |
| 2016 | 5 | 3% |
| 2015 | 3 | 2% |
| 2014 | 1 | 0% |
| 2013 | 5 | 1% |
| 2012 | 8 | 2% |
| 2011 | 3 | 1% |
| 2010 | 9 | 0% |
| 2009 | 5 | 1% |
| 2008 | 6 | 0% |
| 2007 | 8 | 0% |
| 2006 | 5 | 0% |
| 2005 | 4 | 0% |
| 2004 | 2 | 0% |
| 2003 | 2 | 2% |
| 2002 | 8 | 5% |
| 2001 | 9 | 5% |
Other parts of the 2016 Toyota Prius
41 complaintsOther or unknown
31 complaintsBrakes
20 complaintsElectrical system
20 complaintsEngine
17 complaintsTransmission and drivetrain
15 complaintsVehicle speed control
14 complaintsBody and structure
11 complaintsAir bags
7 complaintsTires
7 complaintsFuel system
6 complaintsWheels
4 complaints
← All problems reported for the 2016 Toyota Prius
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology