2012 Toyota RAV4 EV Technical Service Bulletins

308 technical service bulletins (TSBs) are on record for the 2012 Toyota RAV4 EV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10134414Apr 26, 2016Equipment. TT: When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below.
• 10134321Mar 8, 2016Electrical system. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10134320Mar 8, 2016Electrical system. TT: Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone. ? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone.
• 10097055Mar 8, 2016Equipment. "tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability. "
• 10097052Mar 8, 2016Equipment. "tt: some customers may encounter bluetooth connectivity concerns such as: • difficulty pairing the phone. • intermittent bluetooth failure to connect when first turning on the vehicle. • various bluetooth audio functions are no longer functioning with the customer’s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer’s phone.
• 10152273Dec 23, 2015Electrical system. TT: Some customers may experience a ?Check EV System? message after attempting to charge their vehicle. No other vehicle operation or performance issues are present. This may be a result of incompatibility with unapproved EV charging stations.
• 10093687Dec 23, 2015Electrical system. "tt: some customers may experience a „check ev system‟ message after attempting to charge their vehicle. No other vehicle operation or performance issues are present. This may be a result of incompatibility with unapproved ev charging stations."
• 10152265Dec 1, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10093540Dec 1, 2015Equipment. "tt: since my 2011, several different update or upgrade usb sst's have been issued for toyota audio and navigation system. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability. "
• 10111490Nov 5, 2015Electrical system, Equipment. TSB: Toyota models equipped with Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (eg., Genre, Artist, Song, Title, Album Name, etc.). The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update…
• 10111489Nov 5, 2015Equipment, Electrical system. TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the…
• 10111488Nov 5, 2015Equipment, Electrical system. TSB: Obsolete Notice November 5, 2015: This bulletin is now obsolete. Please see T-SB-0108-15
• 10093870Nov 5, 2015Equipment. Tsb: toyota models equipped with the premium hdd navigation (avn/aw-emv) system require a special service tool (sst) usb drive to update the map, points of interest, gracenote, and system software. The sst is used with all vehicles to deliver the update, however a unique activation number is required for each vehicle. Activation numbers are provided in an activation card number (acn) pamphlet available through the…
• 10093784Nov 5, 2015Equipment. Tsb: obsolete notice november 5, 2015: this bulletin is now obsolete. Please see t-sb-0108-15
• 10111547Oct 13, 2015Equipment. TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10096332Oct 13, 2015Equipment. Tt: some customers may experience bluetooth disconnections or loss of sms text message functionality on the navigation/audio system with android phones running os 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10134224Sep 21, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10096561Sep 21, 2015Equipment. Tt: since my 2011, several different update or upgrade usb ssts have been issued for toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued usb ssts and their applicability.
• 10111416Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10111126Jul 23, 2015Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new…
• 10134479May 22, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132581May 22, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10111562May 13, 2015Equipment. TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10111179May 13, 2015Equipment. TSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
• 10134476May 8, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10132578May 8, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10111405Apr 17, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10111212Apr 17, 2015Equipment. TT: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10111366Feb 26, 2015Equipment. TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the…
• 10111230Feb 26, 2015Electrical system, Equipment. TT: Some customers may encounter Bluetooth® connectivity concerns such as: * Difficulty to pair the phone. * Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth® Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the…
• 10111357Feb 10, 2015Body and structure. TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10111221Feb 10, 2015Body and structure. TSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be…
• 10111365Feb 2, 2015Equipment. TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10111229Feb 2, 2015Equipment, Electrical system. TT: Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10134128Jan 15, 2015Electrical system, Engine. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10096036Jan 15, 2015Electrical system, Engine. "tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin details the techstream ecu flash reprogramming process and outlines use of the technical information system (tis) and the calibration update wizard (cuw).
• 10111338Jan 12, 2015Equipment. TT: Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10111248Jan 12, 2015Electrical system, Equipment. TT: Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10109404Oct 16, 2014Transmission and drivetrain. TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly.
• 10109464Oct 15, 2014Electrical system, Equipment. Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
• 10109463Oct 13, 2014Electrical system, Equipment. Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
• 10109491Sep 30, 2014Electrical system, Equipment. TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the…
• 10109490Sep 30, 2014Electrical system, Equipment. TSB: Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.) The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map…
• 10109399Sep 30, 2014Equipment. TSB: September 30, 2014: This bulletin is now obsolete. Please see T-SB-0133-14.
• 10109558Aug 27, 2014Equipment. TSB: Some 2012 - 2014 model year RAV4 EV vehicles may experience a lack of heat from the HVAC system. An updated PTC heater is available to address this condition.
• 10061282Aug 27, 2014Equipment. Summary to be provided on a future date.
• 10109587Aug 19, 2014Equipment. Tech Tip: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
• 10132742Jul 29, 2014Electrical system, Visibility (wipers, defrost, mirrors). Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
• 10132715Jul 25, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132708Jul 7, 2014Equipment. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.

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