2012 Toyota RAV4 EV Technical Service Bulletins

308 technical service bulletins (TSBs) are on record for the 2012 Toyota RAV4 EV. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10132740Jul 1, 2014Equipment. Tech Tip: When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below:
• 10132762Jun 12, 2014Electrical system. TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW).
• 10132812May 1, 2014Back-over prevention (rear camera), Engine. Tech Tip: Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and/or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rotational speed of the engine's crankshaft.
• 10133778Apr 23, 2014Equipment. In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.
• 10133776Apr 23, 2014Equipment. In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.
• 10133721Apr 23, 2014Equipment. In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.
• 10133719Apr 23, 2014Equipment. In late April 2014, Toyota will be mailing an update to the Owner?s Manual for certain 2010 through 2013 Model Year Prius Plug-in Hybrid Vehicles (PHV) and certain 2012 through 2013 RAV4 Electric Vehicles (EV). Sample Owner Letter labels are provided below for your reference.
• 10133736Mar 10, 2014Equipment. Below are step-by-step instructions on how to remove and install the Service Plug. NOTE: If these steps are not followed, it's possible to damage the Service Plug installation/removal mechanism.
• 10060783Mar 10, 2014Engine. Summary to be provided on a future date.
• 10131933Feb 28, 2014Equipment. Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their…
• 10131913Feb 28, 2014Equipment. The following three critical replacement electric powertrain parts for the RAV4 EV will be offered on an exchange basis only: On-Board Charger, Final Drive/Inverter, EV Battery. Special requirements for ordering and handling of these components are in place and require Technical Assistance System (TAS) evaluation and confirmation. Follow the procedures listed in this bulletin to assist you with diagnosis and parts…
• 10060693Feb 28, 2014Electrical system. Summary to be provided on a future date.
• 10131930Feb 11, 2014Equipment. Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems. Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
• 10131905Feb 11, 2014Electrical system. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for the RAV4 EV are released as field-fix procedures described in individual Service Bulletins. This bulletin details the ECU flash reprogramming process and outlines use of the Techstream Health Check Function and the Tesla Powertrain Service Diagnostics program.
• 10131904Feb 10, 2014Transmission and drivetrain. This bulletin is now obsolete. Please see T-SB-0010-14.
• 10131903Feb 10, 2014Transmission and drivetrain. The RAV4 EV Power Management Control ECU and EV Gateway Control ECU software has been updated to improve charging performance. To ensure the best ownership experience, it is important to confirm the software is the most current version available. Use the following procedure to reprogram the RAV4 EV Power Management Control ECU and EV Gateway Control ECU.
• 10060678Feb 10, 2014Engine. Summary to be provided on a future date.
• 10131951Jan 23, 2014Tires. Toyota vehicles are equipped with either conventional or run-flat tires. Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur.
• 10131961Jan 14, 2014Air bags. Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10132010Dec 23, 2013Equipment. The customer is unable to delete their call history or contacts from the Denso GEN7 Navigation System. The ?delete? soft button on the multi-information display is greyed out and not selectable.
• 10131993Dec 19, 2013Visibility (wipers, defrost, mirrors). This bulletin is now obsolete. Please see T-SB-0185-13.
• 10131988Dec 19, 2013Visibility (wipers, defrost, mirrors). The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10132066Nov 21, 2013Transmission and drivetrain. The RAV4 EV Power Management Control ECU and EV Gateway Control ECU logic have been updated to improve vehicle operation and charging timer operation. Use the following procedure to reprogram the RAV4 EV Power Management Control ECU and EV Gateway Control ECU.
• 10132135Oct 24, 2013Electrical system, Equipment. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
• 10062070Oct 24, 2013Equipment. Summary to be provided on a future date.
• 10132136Oct 23, 2013Visibility (wipers, defrost, mirrors). The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
• 10132088Oct 3, 2013Equipment. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote® Database. Gracenote® includes detailed information for songs (i.e., Genre, Artist, Song Title, Album Name, etc.). The Gracenote® update will be included on the ?USB Drive Navigation Map Update? SST. A Gracenote® update must be performed before a Navigation Map Update. A Navigation Map…
• 10132130Oct 2, 2013Equipment. Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or Instances) instead of the native Apple Podcast application.
• 10062066Oct 2, 2013Equipment. Summary to be provided on a future date.
• 10062065Oct 2, 2013Equipment. Summary to be provided on a future date.
• 10132089Sep 30, 2013Electrical system, Equipment. This bulletin is now obsolete. Please see T-SB-0133-14
• 10132163Sep 27, 2013Equipment. iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later. This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
• 10132162Sep 27, 2013Electrical system. Some customers may experience a ?Check EV System? message after attempting to charge their vehicle. No other vehicle operation or performance issues are present.
• 10062063Sep 27, 2013Equipment. Summary to be provided on a future date.
• 10062027Sep 27, 2013Engine, Electrical system. Summary to be provided on a future date.
• 10132161Sep 26, 2013Equipment. Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video). When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
• 10062062Sep 26, 2013Equipment. Summary to be provided on a future date.
• 10075949Sep 25, 2013Equipment. Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. This can also occur if the user chooses the iPod selection on the multimedia system and then attempts to return to Pandora or iHeartRadio Entune Applications. This condition occurs with iPhones running iOS 6.0 and later
• 10062019Sep 25, 2013Equipment. Summary to be provided on a future date.
• 10132160Sep 24, 2013Equipment. Some users may experience no sound from the Pandora or iHeartRadio Entune Applications after attaching the iPhone USB cable to the multimedia system. This can also occur if the user chooses the iPod selection on the multimedia system and then attempts to return to Pandora or iHeartRadio Entune Applications. This condition occurs with iPhones running iOS 6.0 and later.
• 10132157Sep 13, 2013Equipment. To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc. After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
• 10132156Sep 13, 2013Equipment. If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10062013Sep 13, 2013Equipment. Summary to be provided on a future date.
• 10131984Sep 9, 2013Equipment, Brakes. A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
• 10131982Sep 6, 2013Electrical system. Some 2012 ? 2013 model year RAV4 EV vehicles may experience a condition where the charge schedule function is intermittently inoperative. The condition may result from power interruption including: momentary blackout from the utility company, long term power outage, removing and reconnecting the charging plug, or other circumstances. Follow the procedure in this bulletin to update the multi-information display…
• 10062057Aug 27, 2013Equipment. Summary to be provided on a future date.
• 10062055Aug 15, 2013Equipment. Summary to be provided on a future date.
• 10062009Aug 2, 2013Equipment. Summary to be provided on a future date.
• 10132245Jul 29, 2013Transmission and drivetrain. The EV Gateway Control ECU logic has been updated to improve vehicle operation and charging timer operation. Use the following procedure to reprogram the ECU
• 10132269Jul 25, 2013Visibility (wipers, defrost, mirrors). Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

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