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Body and structurePart report

2020 Toyota RAV4 Body and structure Problems

Complaints
62about this part
Share
10%of 638 total for the year
Median mileage
8,300miles
Trend
RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.

NHTSA recorded 62 complaints about the body and structure of the 2020 Toyota RAV4, 10% of the 638 complaints for this model year. Where a mileage was given, the median is 8,300 miles. 2 of these say a crash was involved and 2 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Air conditioning stopped working twice, first time repaired at my expense and now it's out again less than 2 months later. Repair was 1500.00 first time. Second continues to rattle from mirrors, front end and carrying rack. My right front fog light out and service said front end was very loose.”

NHTSA complaint #11384236, filed 2020-12, 9,000 miles

“Driving on interstate and heard an explosion and saw glass flying. Stopped and looked at top of car and sunroof had a large part of it missing. There were no overpasses nor did I see anything that would cause it. Toyota's statement when I took it there was, it happens. I do not know how it would happen. It makes me think it was a manufacturing error. If I did not have the sunshade closed, I would have been covered in glass.”

NHTSA complaint #11387575, filed 2021-01, 7,947 miles

“On july 3, 2020 at 2:30pm I was parking the car into a parking space in a strip mall when I had my foot on the brake to stop the car but the car immediately accelerated and crashed into the parked car in front of me. With my foot still on the brake, I put the car into reverse, when the car accelerated again and jerked backwards, with my foot still on the brake, I put the car into drive and the car accelerated and crashed into the parked car in front on me again for the 2nd time. The air bags did not deploy. …”

NHTSA complaint #11338404, filed 2020-07, 1,839 miles

“Toyota's claim of a 3,500 pound tow capacity is not true. I cannot tow a 3,000 pound house trailer legally with their oem 4-prong wiring harness. A 7-blade plug is required to pass state inspection and Toyota does not and will not provide this harness. False advertising and sucker promotion is the problem. Bait and switch!!! So sad. Very angry!”

NHTSA complaint #11375744, filed 2020-11, 30 miles

“When taking the vehicle through a car wash the edge of the hood by the windshield buckles, flexes and then returns to it's normal shape. The hood also has a rippling appearance while driving at speeds around 70 MPH”

NHTSA complaint #11394455, filed 2021-02, 2,500 miles

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202589%
2024169%
2023106%
20221913%
2021215%
20206210%
20199010%
2018144%
2017196%
2016156%
20153110%
2014189%
20132811%
2012156%
2011166%
2010133%
2009175%
2008193%
2007242%
2006233%
200543%
200443%
200362%
200251%
200172%
200027%
1999610%
199834%
1997611%
199612%

Other parts of the 2020 Toyota RAV4

Engine
180 complaints
Other or unknown
122 complaints
Electrical system
119 complaints
Fuel system
90 complaints
Air bags
55 complaints
Transmission and drivetrain
38 complaints
Steering
27 complaints
Brakes
20 complaints
Visibility (wipers, defrost, mirrors)
17 complaints
Engine cooling
15 complaints
Vehicle speed control
14 complaints
Forward collision avoidance
10 complaints

← All problems reported for the 2020 Toyota RAV4

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology