2012 Volkswagen CC Fuel system Problems
- Complaints
- 61about this part
- Share
- 27%of 230 total for the year
- Median mileage
- 72,800miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 61 complaints about the fuel system of the 2012 Volkswagen CC, 27% of the 230 complaints for this model year. Where a mileage was given, the median is 72,800 miles. 2 of these say a crash was involved and 2 a fire, according to the filers. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Volkswagen in mt pleasant south carolina had me bring my car in to get a fuel pump replaced. This was back in october of 2017. Volkswagen put a faulty fuel pump in my car and the car no longer runs. I spoke with the general mgr recently and the head tech - they said we cannot do anything for you. I also called Volkswagen customer service and they said its not their problem. They put a faulty fuel pump in my car”
NHTSA complaint #11076276, filed 2018-03, 78,000 miles“Vehicle was stationary and would not turn on. I took it to two vw services dealership one said I would charge $1800 just to open up and look the other told me it's the timing chain engine lost all compressions new engine is needed. I just paid the car off . No extreme leaks would to have caused this to happen. This is not the first time there are lawsuits about this matter. I called vw headquarters they will do nothing to salvage the damage”
NHTSA complaint #11112826, filed 2018-07, 94,000 miles“Engine is turning over but only starting occasionally. When it does start, the epc and check engine/catalytic converter lights are illuminated. This is happening now after I had to figure out the fuel pump control module needed to be replaced...before there was a recalled issued at my own expense. Car ran fine earlier today, then when trying to leave my house, took an extended time to start. Shut it off to see if it was a glitch, and didn't start at all.”
NHTSA complaint #11122005, filed 2018-08, 65,000 miles“Purchased my car and went to fill up with gas. After fueling the car would not start. After 10 minutes the car started so I drove back to the dealer. Only a 5 minute drive. The car then died while moving at 40 MPH in the middle of the road. The engine and battery light came on. The dealer cleared the codes and the car drove out. Then was getting gas again a week later and the same incident occurred. Was in the middle of the city street turning and the vehicle died again.”
NHTSA complaint #11073343, filed 2018-02, 107,000 miles“Stepping on the accelerator does not always product motion. Dangerous situation when more acceleration is needed such as on an entrance ramp or passing other vehicles or having to accelerate to avoid a crash. This has been a constant since we purchased this car (new) in 2012. The dealer service department told us this a sport vehicle and there is not a problem with the car as long as we accelerate harder. The recall parts are still not available according to vw of orland park il.”
NHTSA complaint #11053925, filed 2017-12, 30 milesRelated recalls
- 17V509000Aug 16, 2017Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of…Covers: Volkswagen CC 2009–2016, Passat 2006–2010, Passat Wagon 2006–2010
Related service bulletins
- 10238298Jun 15, 2023Gasoline fuel additive
- 10222093Sep 22, 2022DTC's P053F,P0087, P0088, P1025 may set due to the high pressure fuel pump being out of time (sync).
- 10214745Jun 23, 2022Gasoline quality check. Update to model and model year applicability.
- 10214485Jun 15, 2022Gasoline quality.
- 10198230Jun 22, 2021Fuel Additive to Help Prevent Sporadic Misfire Faults
- 10198166Jun 21, 2021VW approved gasoline fuel additive, update to include additional models and model year applicability.
- 10240619Apr 23, 20212009-2015 Model Year Volkswagen TDI® Clean Diesel Vehicles Registered in Minnesota
- 10188553Mar 1, 2021VW approved gasoline fuel additive, update to include additional models and model year applicability.
Fuel system: other model years
Other parts of the 2012 Volkswagen CC
86 complaintsEngine
64 complaintsElectrical system
38 complaintsSteering
12 complaintsTransmission and drivetrain
11 complaintsWheels
10 complaintsBrakes
9 complaintsElectronic stability control
9 complaintsOther or unknown
9 complaintsVehicle speed control
8 complaintsExterior lighting
6 complaintsBody and structure
4 complaints
← All problems reported for the 2012 Volkswagen CC
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology