2012 Volkswagen CC Steering Problems
- Complaints
- 12about this part
- Share
- 5%of 230 total for the year
- Median mileage
- 52,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 12 complaints about the steering of the 2012 Volkswagen CC, 5% of the 230 complaints for this model year. Where a mileage was given, the median is 52,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Error air bag error was the error that appears on my display when I turn on car. Horn & all buttons on steering wheel stopped working. This is on the vw CC year is 2012. I am told by service department it is due to a failure of the clockspring hence I must replace the clockspring with control unit and part only is almost 450 dollars, and labor is additional.”
NHTSA complaint #10730109, filed 2015-06, 10,300 miles“Vw clock spring recall investigation driving down the road at 35-40 MPH and the car beeps with error: airbag then the steering wheel made a weird noise. The horn and controls on the steering wheel are not working. I took it to the vic bailey vw dealership and they said it was the clock spring that needed to be replaced. I know there is an investigation into the previous recall and I believe that my car was affected but not included in the recall.”
NHTSA complaint #11064564, filed 2018-01, 123,000 miles“Vehicle was being turned around in a parking lot when a clicking noise was heard. The air bag light illuminated and all of the steering wheel functions (I.e. Horn, radio controls, etc.) stopped working. Took it into the Volkswagen dealership and was informed that it was the clock spring in the steering wheel was in need of replacement.”
NHTSA complaint #10702926, filed 2015-03, 52,000 miles“Turning the steering wheel at low speed as I was exiting a parking lot and heard a metallic sound and steering got very tight, several warning leds presented on the dash display indicating air bag failures. All features incorporated with the steering wheel were inoperable including the horn. Took vehicle to vw dealer, service tech codes indicated the sccm module/clock spring has failed and needs to be replaced asap at a cost of ~ $ 800.00”
NHTSA complaint #10730098, filed 2015-06, 31,003 miles“I have never had any problems. Never in an accident or had anything replaced. All maintenance up to date. Started the car with no issues. Continued to drive going 35mph normal driving conditions and multiple warning lights appeared. Abs. Power steering, emergency brake, and air bag. Took it to closest auto repair to make sure nothing dangerous was about to occur. Quick diagnostic and they said all problems are electrical. Nothing physically wrong with the car and will likely need new sensors and clockspring.”
NHTSA complaint #10711945, filed 2015-04, 55,000 milesRelated service bulletins
- 10235284Apr 27, 2023This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
- 10181413Oct 2, 2020Mandatory fastener.
Steering: other model years
Other parts of the 2012 Volkswagen CC
86 complaintsEngine
64 complaintsFuel system
61 complaintsElectrical system
38 complaintsTransmission and drivetrain
11 complaintsWheels
10 complaintsBrakes
9 complaintsElectronic stability control
9 complaintsOther or unknown
9 complaintsVehicle speed control
8 complaintsExterior lighting
6 complaintsBody and structure
4 complaints
← All problems reported for the 2012 Volkswagen CC
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology