2011 Volkswagen CC Steering Problems
- Complaints
- 13about this part
- Share
- 15%of 86 total for the year
- Median mileage
- 75,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 13 complaints about the steering of the 2011 Volkswagen CC, 15% of the 86 complaints for this model year. Where a mileage was given, the median is 75,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“While turning onto a major intersection, a red steering wheel light popped up on my dash display and the steering wheel locked immediately... It took a great deal of strength to get my car to safety in a parking lot before the steering wheel could not be moved at all. Contacted the dealership I bought it from as I only had the car for 2 days.”
NHTSA complaint #10664431, filed 2014-12, 38,600 miles“Started the car and the red steering wheel light came on. I have no power steering. Turned the car off, restarted and power steering was active and red light was off but the effort to turn was lighter than normal. The next time we started the car we had no power steering again. This is very dangerous, when it does work it over corrects the steering at highway speeds. When not working my wife can not turn the wheel. The dealer diagnosed a short in the steering rack. $2000 to fix something that should last at least 100,000 miles.”
NHTSA complaint #10863483, filed 2016-05, 75,000 miles“For no apparent reason, steering clock spring ceased function, resulting in the loss of steering wheel controls, but more importantly, the horn and driver's side airbag. Upon internet search, this is a very common problem, starting at 50,000 miles.”
NHTSA complaint #10958624, filed 2017-03, 120,000 miles“Receiving a steering lock msg when attempting to start the car , recently received a recall notice and when called to obtain additional information the service techs advised it would cost 122.71 to run the diagnosis. When I protested I was advised that the recall did not have anything to do with the steering column but a spring in the steering which would not cause this error! …”
NHTSA complaint #10780651, filed 2015-10“Bought the car used and took it to a mechanic to get it checked out. Low and behold they informed me I have a failing power steering module, rear main seal, carbon build up on the intake, as well as cracks in both front control arms. Took it to a dealer who confirmed this diagnosis and gave me a $6250 quote for the work. Car was driving fine and felt great. After taking it to the shop the check engine light was on. Car has 90k on it and was under warranty until then. All these items were neglected by the dealer.”
NHTSA complaint #11181382, filed 2019-02Related service bulletins
- 10235284Apr 27, 2023This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
- 10181413Oct 2, 2020Mandatory fastener.
Steering: other model years
Other parts of the 2011 Volkswagen CC
32 complaintsEngine
26 complaintsFuel system
19 complaintsElectrical system
7 complaintsOther or unknown
7 complaintsTransmission and drivetrain
6 complaintsElectronic stability control
3 complaintsVehicle speed control
2 complaintsBrakes
1 complaintsEngine cooling
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2011 Volkswagen CC
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology