2013 Volkswagen EOS Technical Service Bulletins

983 technical service bulletins (TSBs) are on record for the 2013 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10239568Feb 25, 2014Electrical system, Equipment. RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
• 10239409Feb 17, 2014Visibility (wipers, defrost, mirrors). If the sunroof / sunshade intermediate drive gear has been removed for a repair, please review the following picture for the correct orientation for the installation of the gear.
• 10252937Feb 14, 2014Electrical system. Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
• 10237761Feb 14, 2014Electrical system, Equipment. When replacing the complete vehicle lock set (all vehicle keys and lock cylinders) for any reason, be aware that the ?Adapt keys? test plan will not allow the new keys to adapt to the vehicle. Instead, perform the test plan for ?New identity?. During this test plan, make the appropriate selection to indicate only the lock set has been replaced, as shown below in figures 1 and 2.
• 10238022Feb 7, 2014Brakes. Brake Disc Pulsation or Vibration
• 10069514Feb 7, 2014Equipment. Summary to be provided on a future date.
• 10239583Feb 4, 2014Visibility (wipers, defrost, mirrors). Wiper Motor Noisy or Inoperative
• 10238021Jan 29, 2014Brakes. Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation.
• 10122248Jan 29, 2014Brakes. Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking, or surface rust built up during transportation. This document informs that vehicles requiring front, rear, or both disc cleaning will exhibit vibration and/or noise. This document discusses the "Fault Codes" necessary to…
• 10241265Jan 27, 2014Engine cooling, Fuel system. Fuel Additive to Help Prevent Sporadic Misfire Faults
• 10127719Jan 27, 2014Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10239789Jan 24, 2014Electrical system, Visibility (wipers, defrost, mirrors), Other or unknown. To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM…
• 10238937Jan 24, 2014Transmission and drivetrain, Engine cooling. Install a vacuum gauge on the dipstick tube and check crankcase vacuum at idle. Compare to a known good vehicle. If the vacuum reading is lower than the comparison vehicle, visually inspect for oil leaks between the engine and the transmission. Smoke test the crankcase by connecting the EVAP smoke machine to the dipstick tube and inspect for leaks at the rear main seal (this will limit pressure to 2 PSI). DO NOT…
• 10122240Jan 24, 2014Visibility (wipers, defrost, mirrors). Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. This document informs of how to diagnose the issue and tips on servicing the issue
• 10122237Jan 24, 2014Equipment, Fuel system. Tech Tips (Lean Fuel Trim Readings): This document informs on the procedure to diagnose for issues with excess fuel trim, and what needs to be serviced
• 10121563Jan 24, 2014Transmission and drivetrain. Tech Tips (Lean Fuel Trim Readings): This document informs to recheck the crankcase vacuum at idle. If low, check for additional oil leaks and verify crankcase breather operation (repairing as necessary). Erase the faults and road test 10 miles to recheck operation.
• 10243001Jan 20, 2014Steering, Engine cooling. VW Elsa Newsletter
• 10240861Jan 14, 2014Equipment. Please contact VW Helpline before attempting repair
• 10127718Jan 14, 2014Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10240860Jan 13, 2014Equipment. Please contact VW Helpline before attempting repair
• 10122234Jan 13, 2014Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10244045Dec 9, 2013Electrical system, Other or unknown. Volkswagen Elsa Newsletter
• 10242365Dec 9, 2013Equipment. VW Elsa Newsletter
• 10244072Dec 3, 2013Engine cooling. Rattling Noises from Engine Compartment Area or Exhaust System
• 10239808Dec 3, 2013Back-over prevention (rear camera). Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM.
• 10209346Dec 3, 2013Engine. Rattling noises from engine compartmen area or exhaust system.
• 10157543Dec 3, 2013Engine cooling. Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
• 10155952Dec 3, 2013Engine cooling. Technical Bulletin (Rattling Noises from Engine Compartment Area or Exhaust System): Customers may complain of a rattling noise from engine or exhaust area while accelerating from 1800-3000 RPM. In order to complete proper diagnosis and ensure that the noise is coming from the turbocharger use the procedure in this document.
• 10244063Dec 2, 2013Equipment. In order to promptly receive your credit and to improve the level of parts that reach your customers: Please return your inventory of the above-listed material numbers to your facing PDC, no later than 12/10/13.
• 10244049Dec 2, 2013Transmission and drivetrain, Other or unknown. On-car analysis list from December 2nd, 2013 please contact VW Helpline before attempting repair
• 10242364Dec 2, 2013Transmission and drivetrain, Equipment. VW Elsa Newsletter
• 10209321Dec 2, 2013Engine, Transmission and drivetrain. On-Car Analysis List.
• 10157594Dec 2, 2013Transmission and drivetrain. On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155963Dec 2, 2013Transmission and drivetrain. On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10240854Nov 26, 2013Engine cooling, Transmission and drivetrain, Equipment. Please contact VW Helpline before attempting repair
• 10212742Nov 26, 2013Equipment. please contact VW Helpline before attempting repair.
• 10157585Nov 26, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10156004Nov 26, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10242375Nov 25, 2013Equipment, Steering, Visibility (wipers, defrost, mirrors), Engine. VW Elsa Newsletter
• 10213850Nov 22, 2013Wheels, Steering. Steering Wheel Off Center.
• 10238932Nov 15, 2013Equipment. If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
• 10238931Nov 15, 2013Equipment. If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist.
• 10237697Nov 15, 2013Back-over prevention (rear camera). When performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
• 10212722Nov 15, 2013Equipment. Part ordering
• 10212719Nov 15, 2013Visibility (wipers, defrost, mirrors). Broken or Difficult to Adjust, Dash Panel Air Vents.
• 10157611Nov 15, 2013Equipment. Tech Tips (Broken or Difficult to Adjust, Dash Panel Air Vents): This document informs when performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
• 10157603Nov 15, 2013Equipment. Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
• 10156014Nov 15, 2013Equipment. Tech Tips (Broken or Difficult to Adjust, Dash Panel Air Vents): This document informs when performing repairs on air vents under warranty, it is important to determine if the damage was caused by outside influence or customer abuse. If there are no signs of abuse, please replace the vent(s). DO NOT disassemble or in any way attempt to repair the vent(s).
• 10156008Nov 15, 2013Equipment. Tech Tips (All Models 2000-2014 - Part ordering): If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. This document informs how to contact VWGoA Parts Specialist for help.
• 10069532Nov 15, 2013Equipment. Summary to be provided on a future date.

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