2013 Volkswagen EOS Technical Service Bulletins

983 technical service bulletins (TSBs) are on record for the 2013 Volkswagen EOS. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10243034Nov 4, 2013Equipment. VW Elsa Newsletter
• 10240638Nov 1, 2013Equipment. Ensuring a Perfect Delivery
• 10238557Nov 1, 2013Equipment. Volkswagen is pleased to announce a new edition of the Volkswagen Warranty Policies and Procedures Manual. This edition of the manual applies exclusively to the United States market. For warranty repairs required for Canadian owner's traveling to the Unit warranty terms prior to servicing the vehicle.
• 10239532Oct 29, 2013Visibility (wipers, defrost, mirrors). HVAC, Unpleasant Odor
• 10157506Oct 29, 2013Equipment. Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC III Ultrasonic Climate System Cleaner (VAS…
• 10155925Oct 29, 2013Equipment. Technical Bulletin (HVAC, Unpleasant Odor): An unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS…
• 10240909Oct 28, 2013Equipment. Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
• 10157508Oct 25, 2013Engine cooling. Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the observations that need to be taken to service a water pump replacement
• 10155913Oct 25, 2013Engine cooling. Tech Tips (2.0L CCTA/CBFA Coolant Leak or Repeat Coolant Leak from the Water Pump Area): This document informs of the observations that need to be taken to service a water pump replacement
• 10157476Oct 24, 2013Transmission and drivetrain, Electrical system. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155846Oct 24, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10157498Oct 18, 2013Electrical system. Tech Tips (No Communication with the J519 Vehicle Electrical System Control Module/Body Control Module): If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.
• 10155917Oct 18, 2013Electrical system. Tech Tips (No Communication with the J519 Vehicle Electrical System Control Module/Body Control Module): If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. This document informs of the recommended observations that should be taken when performing the procedure.
• 10157475Oct 16, 2013Transmission and drivetrain, Electrical system. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155845Oct 16, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10238975Oct 12, 2013Electrical system, Latches, locks and linkages. If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. It is recommended to cycle both the remote locks and the driver?s door lock switch when attempting to communicate to the module with the scan tool. Ensure all vehicle doors are unlocked before communication is retried.
• 10241344Oct 10, 2013Electrical system, Engine cooling. Electric Coolant Fans Continue to Run after Ignition is OFF
• 10157516Oct 10, 2013Engine cooling. Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
• 10157474Oct 10, 2013Electrical system, Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155930Oct 10, 2013Engine cooling. Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This document informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ignition is switched off in gasoline engine applications, and up to 16 minutes in diesel engine applications.
• 10155844Oct 10, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10157473Oct 9, 2013Electrical system, Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155843Oct 9, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10243038Oct 7, 2013Equipment. VW Elsa Newsletter
• 10242376Oct 7, 2013Engine cooling, Brakes. VW Elsa Newsletter
• 10157538Oct 7, 2013Equipment. Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
• 10157472Oct 7, 2013Electrical system, Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155947Oct 7, 2013Equipment. Warranty Information (Volkswagen DoubleCheck Labor Operations): Volkswagen DoubleCheck Labor Operations for All VW Models Except Routan ElsaWeb/Pro was updated on August 12, 2013 with the following Volkswagen DoubleCheck labor operations for all Volkswagen models except Routan. This document informs where in ElsaWeb/Pro this information can be located.
• 10155842Oct 7, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10157471Oct 4, 2013Transmission and drivetrain, Electrical system. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155841Oct 4, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10241335Oct 3, 2013Engine cooling. Oil Consumption Measurement
• 10157515Oct 3, 2013Engine cooling. Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
• 10155922Oct 3, 2013Engine. Technical Bulletin (Oil Consumption Measurement): Customers have stated oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. This document informs how to test the oil consumption rate
• 10253216Sep 26, 2013Electrical system. Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement
• 10157401Sep 26, 2013Electrical system. Technical Bulletin (Keyless Entry Inoperative after Access / Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
• 10155868Sep 26, 2013Electrical system. Technical Bulletin (Keyless Entry Inoperative after Access/Start (KESSY) Module Replacement): After replacing the Access/Start (KESSY) module, the keyless entry does not work. The Access/Start (KESSY) module service parts are programmed incorrectly, resulting in a lack of functionality. This document informs of the conditions necessary to allow the software to be reprogrammed
• 10243045Sep 23, 2013Equipment. VW Elsa Newsletter
• 10242383Sep 23, 2013Electrical system. VW Elsa Newsletter
• 10241262Sep 23, 2013Transmission and drivetrain. Choosing Service Numbers ? Transmission and Drivetrain
• 10157439Sep 23, 2013Transmission and drivetrain. Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information…
• 10155856Sep 23, 2013Equipment. Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information…
• 10240877Sep 20, 2013Equipment. Please contact VW Helpline before attempting repair
• 10157421Sep 20, 2013Equipment, Transmission and drivetrain, Electrical system. On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155646Sep 20, 2013Transmission and drivetrain, Electrical system. On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10253185Sep 18, 2013Other or unknown, Electrical system. DVD Customer Mailing
• 10239562Sep 18, 2013Equipment. RNS 510 DVD Customer Mailing (U.S. Only)
• 10157448Sep 18, 2013Equipment. Technical Bulletin (RNS 510 DVD Customer Mailing): Map software update proactively released to prevent the Navigation system from freezing, rebooting and/or turning off randomly.
• 10157442Sep 18, 2013Equipment. Volkswagen Note (Updated Navigation System Software to Enhance Radio Stability 2013 Model Year Volkswagen Vehicles with RNS510 Radio): This document informs about a software update that will help enhance the stability of the customers vehicle RNS510 radio navigation system.
• 10155869Sep 18, 2013Electrical system. Technical Bulletin (RNS 510 DVD Customer Mailing): Map software update proactively released to prevent the Navigation system from freezing, rebooting and/or turning off randomly.

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