Volkswagen Jetta Hybrid Problems by Model Year
NHTSA recorded 99 consumer complaints across the 2 model years of the Volkswagen Jetta Hybrid (2013–2014) that have at least 5 complaints. 2013 has the most, with 79. Across all years, the part named most often is transmission and drivetrain (72 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
All Jetta Hybrid model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2014 | 20 | 90,000 | 2 | 575 | — | Rising |
| 2013 | 79 | 76,000 | 3 | 600 | Not compared (fewer than 3 comparable model years) | Falling |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Transmission and drivetrain72 56%
- Engine18 14%
- Electrical system12 9.4%
- Brakes10 7.8%
- Fuel system6 4.7%
- Vehicle speed control5 3.9%
- Air bags3 2.3%
- Visibility (wipers, defrost, mirrors)2 1.6%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2013: “I was driving on the highway and the car stopped moving. It was a transmission issue with the gear box. The same recall that the Volkswagen has but when I look up my VIN it doesn't come. However I had the same issue happen as the one described in the recall. I replaced the transmission but the car is still jerking around a lot. I want Volkswagen to take care of that.”
NHTSA complaint #11145112, filed 2018-11, 65,000 miles2014: “2014 Jetta Hybrid doesn't accelerate past 25-30 MPH causing a high rev and in this case a jerk foward if the turbo was activated causing a collision with a chevy tahoe the suvs towing wrench to crumple our hood and more damage to front end of our vehicle on other days before the accident our vehicle would put off the sthe overwhelming smell of transmission fluid almost as if a skunk was under our car”
NHTSA complaint #11192915, filed 2019-04, 90,000 milesOther Volkswagen models
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About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology