2018 Volvo XC60 Electrical system Problems
- Complaints
- 11about this part
- Share
- 31%of 36 total for the year
- Median mileage
- 5,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 11 complaints about the electrical system of the 2018 Volvo XC60, 31% of the 36 complaints for this model year. Where a mileage was given, the median is 5,000 miles. 2 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“On thursday - december 19, 2019 I stopped at an intersection for a traffic light. My vehicle has an auto stop/start feature, so it went into standby mode. When the light turned green - I pushed down on the accelerator and nothing happened. I looked down at the dashboard and the car had shut itself completely off. In order to get moving - I had to put the gearshift into park, restart the car and then put the gearshift back into drive again. At that point I proceeded through the intersection and continued on my way. …”
NHTSA complaint #11290340, filed 2019-12, 15,635 miles“On the evening of november 20, 2018 my family and I were in a car accident. My daughter was driving my husband's new XC60 that he had recently purchased. As the five of us sat stopped at a traffic light, 2 cars collided and one hit us hard enough from the front corner that the impact forced my daughter back into the seat and then propelled her forward slamming her chest into the steering wheel despite her wearing her seatbelt. No air bags deployed. The damage to the car was so extensive it took over 2 months to repair. Yet no air bags deployed.”
NHTSA complaint #11207490, filed 2019-05, 4,000 miles“I bough the car in april 2018 and in june 2018 with the car having 1200 miles on board, while I was on a trip 85 miles away from home, I've experienced an engine failure. After a stop on the trip, I proceeded to start the car and after a few seconds of running it, a ticking noise coming from the engine could be heard. ( it sounded as if the engine wasn't receiving gas). Within a minute the car completed stopped. The engine turned off on its own. I proceeded to try to turn the engine on a couple of times but the car wouldn't come on. At the third attempt the car started. …”
NHTSA complaint #11104618, filed 2018-06, 1,271 miles“This happened on two separate occasions - while driving normally on a regular city street the engine suddenly shut off. With no power available, the power steering and brakes were also affected. This caused an extremely dangerous situation as the car suddenly stopped in the middle of a busy street. After a minute or so the engine was able to be restarted. The engine shutoff option was disabled and all other functions had been working normally at the time.”
NHTSA complaint #11182168, filed 2019-02, 5,000 miles“The consumer purchased the vehicle december 21,2019 and it was totaled december 22,2019. The consumer had the feature on their e on my vehicle that caused the engine to shut off while stopped and start up again as they put their foot on the gas. The vehicle failed to restart when they hit the gas while stopped at a light on 27 south. The ending result was an accident for which their insurance company is being personally sued by the liable couple that hit their vehicle. They were unable to turn the car off and the steering column and brake pedal were locked when they attempted this. …”
NHTSA complaint #11299270, filed 2020-01, 26,000 milesRelated recalls
- 18V800000Nov 13, 2018Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The…Covers: Volvo XC60 2017–2019, XC90 2017–2019, S90 2017–2019 +5 more
Related service bulletins
- 11021914Jul 2, 2025This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
- 11016902Mar 18, 2025This is a Technical Journal: Improved 12V battery test in VIDA. Service: Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle…
- 11007932Aug 14, 2024This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 11007925Aug 14, 2024Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11006576Jul 4, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006562Jun 20, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006557Jun 12, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006554Jun 5, 2024This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- 10254406May 2, 2024This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
- 10253788Apr 17, 2024This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 12 | 33% |
| 2024 | 7 | 29% |
| 2023 | 21 | 39% |
| 2022 | 34 | 45% |
| 2021 | 14 | 29% |
| 2020 | 8 | 36% |
| 2019 | 12 | 32% |
| 2018 | 11 | 31% |
| 2017 | 5 | 31% |
| 2016 | 3 | 8% |
| 2015 | 11 | 23% |
| 2014 | 5 | 31% |
| 2013 | 9 | 14% |
| 2012 | 4 | 9% |
| 2011 | 6 | 17% |
| 2010 | 11 | 20% |
Other parts of the 2018 Volvo XC60
7 complaintsAir bags
4 complaintsOther or unknown
4 complaintsBody and structure
4 complaintsEngine
3 complaintsLane departure
3 complaintsVehicle speed control
3 complaintsElectronic stability control
2 complaintsSteering
2 complaintsTires
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsExterior lighting
1 complaints
← All problems reported for the 2018 Volvo XC60
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology