2023 Volvo XC60 Electrical system Problems
- Complaints
- 21about this part
- Share
- 39%of 54 total for the year
- Median mileage
- 350miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 21 complaints about the electrical system of the 2023 Volvo XC60, 39% of the 54 complaints for this model year. Where a mileage was given, the median is 350 miles. 1 recall campaign on record is filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After Volvo’s software update 5.1.17 was installed, all sound in the vehicle including all warning alerts, turn signals, stereo, etc. have no sound. If you reboot the system it MIGHT work, but it reverts back to not working once it is parked. Does not show any alerts when you’re close to an object. I have serious concerns about any of my safety systems working properly.”
NHTSA complaint #11749140, filed 2026-07“all safety audio drops out - turning signal, rear camera sensors, all safety sensor audio completely shuts off. the only way I've been able to correct is by restarting the infotainment system, which sometimes has to be done multiple times. This is a huge safety concern for my family, as my wife often has to drive our child with no functioning car sensors. This audio drop-out happens at least once per week. sometimes more.”
NHTSA complaint #11765356, filed 2026-09“When I go to start the car the car does not start....a warning comes on saying vehicle key not being detected see owners manual The key is sitting on the console when I start it. It took me 3 times before it started . I left a gym in the morning hours and it wouldn't start when I came out ...same warning came on.. This has happened 4 times in a 3 month period. Has been in service 4 times. This is a big safety issue I don't want to keep driving this car it cannot be trusted. it's not reliable. …”
NHTSA complaint #11511089, filed 2023-03“There has been at least 5 incidences where the audio stopped working for the turn signals, navigation stopped, radio stopped and air conditioning stopped. The first 2-3 times the system reset itself. The 4th incident I was driving in torrential rain, the wiper auto sensor stopped and every warning light on the dashboard lit up. As the rain dissipated, the system seemed to clear itself. Today, on my way to the dealership, the turn signal audio stopped, navigation stopped, radio stopped. The service advisor verified the situation. …”
NHTSA complaint #11694979, filed 2025-10“I've had my Volvo for 6 months and two weeks ago I started getting warning alerts that the braking system, lane departure system and other electrical systems were having issues (the doors wouldn't lock and car wouldn't start). I've taken the car to the Volvo dealership 3 times and they have been unsuccessful in determining what the issue is. There is something wrong with the software and a software update that was installed on my car at the first service visit (when this began happening 2 weeks ago).”
NHTSA complaint #11522135, filed 2023-05Related recalls
- 23V188000Mar 22, 2023Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely…Covers: Volvo XC60 2023, C40BEV 2023, XC40 2023 +3 more
Related service bulletins
- 10254406May 2, 2024This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
- 10254398Apr 23, 2024This is a Technical Journal: Call button in the OHC might not be lit. Perform a total upgrade according to TJ 31543.
- 10253790Apr 18, 2024This is a Technical Journal: MY23+, ICUP - scratchy sound on Premium Sound Audio; AUD faults. Replace the AUD unit.
- 10253775Apr 17, 2024This is a Technical Journal: DIM Message and DTC IEM P0A4000. Erase DTC. -Let the vehicle go to "Abandoned mode" - this can take up to 20 minutes. -Perform a new VIDA readout
- 10252722Mar 14, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10251891Mar 14, 2024This is a Technical Journal: Internet Connectivity symbols in CCD
- 10252682Feb 29, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10252681Feb 29, 2024This is a Technical Journal: 12V Critical Charge Message w/ MVBM-B166094 MVBM-B165F94 DTC's set. Do not replace the MVBM. Delete the DTC´s and perform a SW update. A new SW fix…
- 10253000Feb 21, 2024This is a Technical Journal: Oxygen Sensor DTCs. Perform a Total Upgrade of the vehicle software.
- 10251606Feb 21, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 12 | 33% |
| 2024 | 7 | 29% |
| 2023 | 21 | 39% |
| 2022 | 34 | 45% |
| 2021 | 14 | 29% |
| 2020 | 8 | 36% |
| 2019 | 12 | 32% |
| 2018 | 11 | 31% |
| 2017 | 5 | 31% |
| 2016 | 3 | 8% |
| 2015 | 11 | 23% |
| 2014 | 5 | 31% |
| 2013 | 9 | 14% |
| 2012 | 4 | 9% |
| 2011 | 6 | 17% |
| 2010 | 11 | 20% |
Other parts of the 2023 Volvo XC60
12 complaintsBrakes
9 complaintsForward collision avoidance
9 complaintsBack-over prevention (rear camera)
7 complaintsFuel system
6 complaintsLane departure
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsExterior lighting
3 complaintsEngine
2 complaintsTires
2 complaintsTransmission and drivetrain
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2023 Volvo XC60
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology