2021 Volvo XC60 Electrical system Problems
- Complaints
- 14about this part
- Share
- 29%of 49 total for the year
- Median mileage
- 18,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 14 complaints about the electrical system of the 2021 Volvo XC60, 29% of the 49 complaints for this model year. Where a mileage was given, the median is 18,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Today, my Sensus in the center console, as well as my instrument panel that shows the map between the gauges, went black and switched my drive mode out of ECO, shutting off my adaptive cruise control. Rebooted 2 times before becoming stable. I have a video, but your system doesn't allow me to upload the file type”
NHTSA complaint #11453722, filed 2022-02“An intermittent electrical failure occurred to my wife causing my 2021 Volvo XC60 to stop and then later go into limp mode while driving. The service light went on immediately and was very startling to her and made it difficult for the drivers following as the car speed was significantly reduced/ I suspect limp mode though it was not on the dashboard. When I called Volvo and then brought the car in... it is a known issue to Volvo. They purposively produce a vehicle that is known for sunroof leaks which knowingly leads to electrical issues exposing their customers to harm. …”
NHTSA complaint #11743000, filed 2026-06“August 23rd, 2024, the car started hesitating when gas was applied. The transmission light came on, then the parking brake light came on saying it was turned off, the check engine light came on, the volvo on call light came on, and the car wouldnt turn off. I moved the shift into different gears, and was able to turn the car off. I waited a while and started the car again. This time the on call, and check engine light stayed on. I called the dealership, was told it was probably a low battery. Had me come in Monday the 26th to have it checked. …”
NHTSA complaint #11613270, filed 2024-09“My car was backed into July 4, 2024, unoccupied and had damage done to the hood and front light and bumper. The person who hit the car had insurance and I took it to a local collison company for the repairs In November 2024. (Insured would not return calls to insurance company so it took this long for repairs) I began taking it to Volvo OC in December because the sensors were constantly lighting up and beeping constantly with no one around me. I took it to Volvo many times from December to August 2025. They would have my car for a week or two and think they fixed it and it was not fixed. …”
NHTSA complaint #11685673, filed 2025-09“On June 30, 2022 our Volvo XC60 was driven at high speed on I-80 in western NE at dusk in heavy truck traffic before a holiday weekend. With semi’s on 3 sides, and NO WARNING, the vehicle LOST COMPLETE POWER. Driver fought the rapidly slowing car out of the left lane and limped onto right shoulder dodging semi’s. Scary. Only a turtle 🐢 icon appeared on the dash. Online owner’s manual was not avail. There was no response to pressing On call or SOS buttons. Using a phone, the Volvo website said the turtle meant “Reduced Engine Performance” told us nothing new. …”
NHTSA complaint #11473455, filed 2022-07Related recalls
- 25V179000Mar 24, 2025Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage…Covers: Volvo XC60 2020–2022, S60 2020–2022, XC90 2020–2022 +3 more
Related service bulletins
- 11021914Jul 2, 2025This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
- 11007925Aug 14, 2024Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
- 11006576Jul 4, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006562Jun 20, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 11006557Jun 12, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10254406May 2, 2024This is a Technical Journal: Check Engine Light in DIM (BCM2 P25A268 / U003700). Download software.
- 10253788Apr 17, 2024This is a Technical Journal: VCM Backup Battery Replacement with VCM-U105000. Replace the VCM Backup Battery and download the relevant Software.
- 10252722Mar 14, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10252682Feb 29, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- 10251606Feb 21, 2024This is a Technical Journal: SPA/CMA - 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 12 | 33% |
| 2024 | 7 | 29% |
| 2023 | 21 | 39% |
| 2022 | 34 | 45% |
| 2021 | 14 | 29% |
| 2020 | 8 | 36% |
| 2019 | 12 | 32% |
| 2018 | 11 | 31% |
| 2017 | 5 | 31% |
| 2016 | 3 | 8% |
| 2015 | 11 | 23% |
| 2014 | 5 | 31% |
| 2013 | 9 | 14% |
| 2012 | 4 | 9% |
| 2011 | 6 | 17% |
| 2010 | 11 | 20% |
Other parts of the 2021 Volvo XC60
11 complaintsBrakes
9 complaintsLane departure
7 complaintsSteering
7 complaintsEngine
6 complaintsForward collision avoidance
6 complaintsFuel system
5 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsLatches, locks and linkages
2 complaintsSeat belts
2 complaintsTransmission and drivetrain
2 complaints
← All problems reported for the 2021 Volvo XC60
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology