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Other or unknownPart report

2021 Volvo XC60 Other or unknown Problems

Complaints
11about this part
Share
22%of 49 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the other or unknown of the 2021 Volvo XC60, 22% of the 49 complaints for this model year. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Today, my Sensus in the center console, as well as my instrument panel that shows the map between the gauges, went black and switched my drive mode out of ECO, shutting off my adaptive cruise control. Rebooted 2 times before becoming stable. I have a video, but your system doesn't allow me to upload the file type”

NHTSA complaint #11453722, filed 2022-02

“August 23rd, 2024, the car started hesitating when gas was applied. The transmission light came on, then the parking brake light came on saying it was turned off, the check engine light came on, the volvo on call light came on, and the car wouldnt turn off. I moved the shift into different gears, and was able to turn the car off. I waited a while and started the car again. This time the on call, and check engine light stayed on. I called the dealership, was told it was probably a low battery. Had me come in Monday the 26th to have it checked. …”

NHTSA complaint #11613270, filed 2024-09

“I’ve taken the vehicle back to dealership several times and they say nothing is wrong with it. The steering wheel vibrates at high speeds or when backing into parking spaces. Loud noise when backing into parking spaces, possibly brakes or steering. Engines unusually loud when starting up. Windshield just spilt all the way across when car was sitting for 5 days in august, not from rocks on road. Vehicle has unusually low mileage of 16-18 mpg city & hyw driving. Brakes are noisy- I thought they were crack when I purchased last year. …”

NHTSA complaint #11490467, filed 2022-10

“In September 2021 on 3 occasions, my car's steering locked up while driving. I could not unwind my wheel from a turn. Each time nearly resulted in a collision with a garage ticket booth, a median, drifting into an oncoming lane. II slammed on brakes each time to avoid and accident or collision. It was frightening. This happened at low speed (approx. 10 mph), I had no warning indicators, and the wheel released after I stepped off the brake. I took the car to the dealer who could not replicate it; they suggested I keep all lane keeping aids off. They have since been off. …”

NHTSA complaint #11474508, filed 2022-07

“This is in regards to Pilot Assist. My husband and I purchased this vehicle in May of 2021. We have encountered several incidents (while using Pilot Assist). The car has directed us to different lanes, steered us to guardrails and other cars and has failed to break when cars have been stopped in front of us. We have taken the car in to our local Volvo dealership multiple times and they have still not corrected the issues. The first time we took the car in to the dealership, we were told (by the mechanic) it’s not a good system and it will never operate correctly. …”

NHTSA complaint #11429521, filed 2021-08

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2025411%
2024313%
20231222%
20221317%
20211122%
2020523%
2019616%
2018411%
2017213%
2016821%
20151328%
201416%
20131523%
2012920%
2011617%
20101323%

Other parts of the 2021 Volvo XC60

Electrical system
14 complaints
Brakes
9 complaints
Lane departure
7 complaints
Steering
7 complaints
Engine
6 complaints
Forward collision avoidance
6 complaints
Fuel system
5 complaints
Visibility (wipers, defrost, mirrors)
3 complaints
Air bags
2 complaints
Latches, locks and linkages
2 complaints
Seat belts
2 complaints
Transmission and drivetrain
2 complaints

← All problems reported for the 2021 Volvo XC60

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology