2021 Volvo XC60 Steering Problems
- Complaints
- 7about this part
- Share
- 14%of 49 total for the year
- Median mileage
- 45,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the steering of the 2021 Volvo XC60, 14% of the 49 complaints for this model year. Where a mileage was given, the median is 45,000 miles. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Rotor seems to have worn out much quicker than expected. When I break, I can feel certain vibration / bumps. When breaking while going down on a hill, front break also has made screeching noise. Steering feels stiff at times. generally, I have always been topping up gas more than the advertised mileage performance / EPA”
NHTSA complaint #11684241, filed 2025-09“On three occasions in September 2021 the car's steering locked up while driving so that I was unable to unwind the wheel, nearly sending me into stationary objects or the opposing lane. After slamming on the brakes, the wheel released. These all happened at low speeds, around 10mph. No signals or warnings popped up on my display. This was very upsetting. The dealer could not reproduce, could find nothing wrong, and advised me to keep all lane keeping aids off. They have since been off. …”
NHTSA complaint #11474232, filed 2022-07“Multiple times, with the Pilot Assist system engaged, the vehicle has pulled me out of my intended travel lane when on a curve, near an on / off ramp, and generally tends to drift from the left to right of the intended lane of travel on straight sections of road. It will drift to the rumble strip and sometimes into the next lane with both hands firmly on the wheel. I find myself fighting the system at these times. When it gets confused, with corners or merges, and on / off ramps, it will abruptly change lanes which is very dangerous. Twice it almost caused an accident. …”
NHTSA complaint #11731535, filed 2026-04“I purchased a brand new Volvo XC60 T6 on 7/18/2021. On 8/14/2021 I was driving on the far left lane on the 280S freeway and wanted to merge one lane to the right and as I was merging the steering wheel went stiff and caused me to lose control of the car. I almost get into a big accident with a Tesla. Then I heard a sound and notice on the dash display Power Steering service urgent drive to a workshop sign. The steering wheel continue being stiff and I experienced pain in my left arm due to the steering wheel incident. …”
NHTSA complaint #11429186, filed 2021-08“I purchased a brand new Volvo XC60 T5 AWD Inscription 7/04/2021. On 9/22/2021 I was driving in the middle lane on interstate 20 located in DFW TX and entering a curve when suddenly and without warning the steering wheel went stiff (as if I had NO power steering). I almost got into an accident, had I not been an experienced driver. A warning then displayed in the driver's information center Power Steering Service Urgent, Drive To Workshop . The steering wheel continued to function as if I had no power steering until I arrived at work. …”
NHTSA complaint #11440071, filed 2021-11Related recalls
- 23V001000Jan 5, 2023Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been…Covers: Volvo XC60 2019–2022, XC90 2019–2022, V60CC 2019–2022
Related service bulletins
- 10234811Mar 23, 2023Creaking noise from Steering Wheel Module (SWM)
- 10249383Mar 16, 2023Creaking noise from Steering Wheel Module (SWM)
- 10188869Feb 9, 2021This is a Technical Journal: Noise when turning steering wheel. Check rubber gromet in firewall
- 10188427Jan 12, 2021This is a Technical Journal: Creaking noise from Steering Wheel Module
- 10182732Oct 10, 2020This is a Technical Journal: Info request: Pull & drift or steering wheel misaligned, feedback needed.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 1 | 2% |
| 2022 | 2 | 3% |
| 2021 | 7 | 14% |
| 2019 | 5 | 14% |
| 2018 | 2 | 6% |
| 2017 | 1 | 6% |
| 2015 | 2 | 4% |
| 2013 | 2 | 3% |
| 2012 | 3 | 7% |
| 2011 | 3 | 8% |
| 2010 | 2 | 4% |
Other parts of the 2021 Volvo XC60
14 complaintsOther or unknown
11 complaintsBrakes
9 complaintsLane departure
7 complaintsEngine
6 complaintsForward collision avoidance
6 complaintsFuel system
5 complaintsVisibility (wipers, defrost, mirrors)
3 complaintsAir bags
2 complaintsLatches, locks and linkages
2 complaintsSeat belts
2 complaintsTransmission and drivetrain
2 complaints
← All problems reported for the 2021 Volvo XC60
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology