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Other or unknownPart report

2020 Volvo XC60 Other or unknown Problems

Complaints
5about this part
Share
23%of 22 total for the year
Median mileage
4,500miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 5 complaints about the other or unknown of the 2020 Volvo XC60, 23% of the 22 complaints for this model year. Where a mileage was given, the median is 4,500 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“While driving on a freeway (70 degrees external temp), my right rear window spontaneously shattered with no contact. There was a loud pop and the entire window shattered into tiny bits.”

NHTSA complaint #11330568, filed 2020-06, 4,500 miles

“The passenger side window spontaneously shattered while we were driving normal speed on the highway. It was not hit by anything, and thankfully no one was hurt, but this concerns us because it makes us worry there's a defect in all the windows and they should be replaced. We also want to make sure no one else has this issue on their volvo.”

NHTSA complaint #11624075, filed 2024-11

“I have had an issue several times with the hatch of my Volvo xc60. It has a feature where if you wave your foot under the rear door, the hatch will open or close automatically. This has been triggered inadvertantley several times, nearly injuring several people. This is especially dangerous for small children. You can be trapped by the closing door. In one incident, while parked in our garage, the hatch inadvertently opened and pinned me against the wall while holding a small child. The force could injure a child without question. …”

NHTSA complaint #11551241, filed 2023-10

“Initially the center tablet would blackout while I’m backing out of my driveway, I put in reverse. Camera works. I back out and camera completely turns off. Not an issue with dirty camera as it comes in and off. Several times while I’m driving the entire instrument panel blacks out! It’s happened 5x in the last two months and I don’t drive much. I have taken to the dealer and told Volvo by emails and chat features and no one seems concerned. They could not see it happen while they drove it so they are not worried. I don’t feel safe in this car. Safety was the only reason I chose Volvo. …”

NHTSA complaint #11492842, filed 2022-11

“While in service at Volvo Cars Clear Lake for Recall R103312/ Campaign 25V-179, three of four hybrid battery modules failed on installation, yet Volvo refuses to replace the entire battery. This is a covered warranty repair that has not been completed, and the car has been out of service for more than 100 days. During part of that time, it was being stored outdoors with the battery removed and the floor open to the ground.”

NHTSA complaint #11754507, filed 2026-08

Related service bulletins

Other or unknown: other model years

YearComplaintsShare of year
2025411%
2024313%
20231222%
20221317%
20211122%
2020523%
2019616%
2018411%
2017213%
2016821%
20151328%
201416%
20131523%
2012920%
2011617%
20101323%

Other parts of the 2020 Volvo XC60

Electrical system
8 complaintsBrakes
4 complaintsEngine
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaintsWheels
2 complaintsAir bags
1 complaintsForward collision avoidance
1 complaintsFuel system
1 complaintsLane departure
1 complaintsBody and structure
1 complaintsTires
1 complaintsTransmission and drivetrain
1 complaints

← All problems reported for the 2020 Volvo XC60

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology