2023 Volvo XC60 Back-over prevention (rear camera) Problems
- Complaints
- 7about this part
- Share
- 13%of 54 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 7 complaints about the back-over prevention of the 2023 Volvo XC60, 13% of the 54 complaints for this model year. 2 recall campaigns on record are filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“After Volvo’s software update 5.1.17 was installed, all sound in the vehicle including all warning alerts, turn signals, stereo, etc. have no sound. If you reboot the system it MIGHT work, but it reverts back to not working once it is parked. Does not show any alerts when you’re close to an object. I have serious concerns about any of my safety systems working properly.”
NHTSA complaint #11749140, filed 2026-07“Infotainment head unit intermittently fails to properly boot, resulting in no audio for turn signal indicators, radio, park distance sensors, cross traffic alerts, and other safety features. This issue persists with Android Auto OS v5.1.7 which is an update AFTER the previous v5.0.5 credited for a recall on this issue. Dealer has reinstalled software and troubleshot with no success.”
NHTSA complaint #11766003, filed 2026-09“Received recall notice, the dealer did software upgrade to 3.7. but still having issues. Error message Camera is temporarily unavailable . Reported to Volvo dealer who stated they are aware of the problem but cannot fix because they are waiting for new software, expected Q4 2025. Recall was not fixed”
NHTSA complaint #11703702, filed 2025-12“Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue. Driving a car where the entire audio system is not working reliably is a safety issue”
NHTSA complaint #11755690, filed 2026-08“Reverse backup camera repeatedly does not work and will display message saying camera unavailable. Sound system will go out with the center screen were no sound comes through (not even blinker sound). With a small child and have concerns driving when these issues occur, especially since they occur unexpectedly. Issues will occur a few days in a row, then work fine for a few days and then issues will occur again. Have been to the shop where they looked at the issue and was advised have to wait for a software update.”
NHTSA complaint #11652231, filed 2025-04Related recalls
- 25V908000Dec 23, 2025Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90…Covers: Volvo XC60 2022–2025, XC40 2021–2025, V90CC 2022–2025 +8 more
- 25V282000May 8, 2025Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40…Covers: Volvo XC60 2022–2025, XC40 2021–2025, C40BEV 2022–2025 +8 more
Related service bulletins
- 10244090Sep 26, 2023In the unlikely event this should occur, Customers may complain of lowered vehicle ride height in the rear, harsh/bumpy ride, or noise from the rear of the vehicle while driving…
- 10241681Jul 17, 2023Software Improvements
- 10234792Feb 6, 2023Google assistant voice commands
Back-over prevention (rear camera): other model years
Other parts of the 2023 Volvo XC60
21 complaintsOther or unknown
12 complaintsBrakes
9 complaintsForward collision avoidance
9 complaintsFuel system
6 complaintsLane departure
5 complaintsVisibility (wipers, defrost, mirrors)
5 complaintsExterior lighting
3 complaintsEngine
2 complaintsTires
2 complaintsTransmission and drivetrain
2 complaintsVehicle speed control
2 complaints
← All problems reported for the 2023 Volvo XC60
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology