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Back-over prevention (rear camera)Part report

2023 Volvo XC60 Back-over prevention (rear camera) Problems

Complaints
7about this part
Share
13%of 54 total for the year
Median mileage
—not reported
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 7 complaints about the back-over prevention of the 2023 Volvo XC60, 13% of the 54 complaints for this model year. 2 recall campaigns on record are filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“After Volvo’s software update 5.1.17 was installed, all sound in the vehicle including all warning alerts, turn signals, stereo, etc. have no sound. If you reboot the system it MIGHT work, but it reverts back to not working once it is parked. Does not show any alerts when you’re close to an object. I have serious concerns about any of my safety systems working properly.”

NHTSA complaint #11749140, filed 2026-07

“Infotainment head unit intermittently fails to properly boot, resulting in no audio for turn signal indicators, radio, park distance sensors, cross traffic alerts, and other safety features. This issue persists with Android Auto OS v5.1.7 which is an update AFTER the previous v5.0.5 credited for a recall on this issue. Dealer has reinstalled software and troubleshot with no success.”

NHTSA complaint #11766003, filed 2026-09

“Received recall notice, the dealer did software upgrade to 3.7. but still having issues. Error message Camera is temporarily unavailable . Reported to Volvo dealer who stated they are aware of the problem but cannot fix because they are waiting for new software, expected Q4 2025. Recall was not fixed”

NHTSA complaint #11703702, filed 2025-12

“Entire car audio does not work. Blinker click, collision warning, navigation etc. Volvo has blamed software but each update in the past 3 years has not fixed the issue. Driving a car where the entire audio system is not working reliably is a safety issue”

NHTSA complaint #11755690, filed 2026-08

“Reverse backup camera repeatedly does not work and will display message saying camera unavailable. Sound system will go out with the center screen were no sound comes through (not even blinker sound). With a small child and have concerns driving when these issues occur, especially since they occur unexpectedly. Issues will occur a few days in a row, then work fine for a few days and then issues will occur again. Have been to the shop where they looked at the issue and was advised have to wait for a software update.”

NHTSA complaint #11652231, filed 2025-04

Related recalls

Related service bulletins

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
2025822%
2024417%
2023713%
20221013%
202112%
201913%
201416%

Other parts of the 2023 Volvo XC60

Electrical system
21 complaints
Other or unknown
12 complaints
Brakes
9 complaints
Forward collision avoidance
9 complaints
Fuel system
6 complaints
Lane departure
5 complaints
Visibility (wipers, defrost, mirrors)
5 complaints
Exterior lighting
3 complaints
Engine
2 complaints
Tires
2 complaints
Transmission and drivetrain
2 complaints
Vehicle speed control
2 complaints

← All problems reported for the 2023 Volvo XC60

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology