2016 Volvo XC90 Steering Problems
- Complaints
- 7about this part
- Share
- 4%of 197 total for the year
- Median mileage
- 16,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the steering of the 2016 Volvo XC90, 4% of the 197 complaints for this model year. Where a mileage was given, the median is 16,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The controls on steering intermittently disabled. I take it to the dealer they updated the software and it was fixed for while, but it reappeared again! Many Volvo owners has the similar issues most of them ended up replacing the control module part on the steering wheel. This is a dangerous symptom since most drivers like me rely heavily on these controls to select vehicle system options and cruise control. Also dealer asking me to change the break components very frequently sometimes just 20000 miles. I am ended paying hefty price of these parts to keep the breaks safe.”
NHTSA complaint #11317970, filed 2020-03, 59,000 miles“On 22 dec 2017, while driving my Volvo XC90 hybrid r-design, I received an error light that stated 12 volt battery had an issue. I called the Volvo dealership in sarasota and spoke to the service manager, joe rice to let him know about this issue. While on the phone, an additional error light ABS and then a few seconds later a car with a squiggly lanes error light came on. I immediately lost the ability to brake, I lost the ability to steer, I lost the ability to put the SUV into neutral, I lost the ability to put on my hazard blinking light. …”
NHTSA complaint #11061466, filed 2018-01, 16,000 miles“On approximately six different occasions, the collision avoidance system has been triggered erroneously, when no other vehicles were near my car, to the point that the audible and visual alarms were triggered, my driver's seatbelt pulled me back against the driver's seat, two of those times the car swerved itself and another two of those times the car braked itself, without any prompting from the driver to do so. The dealership told me today that because the system works on radar that sometimes this will happen. …”
NHTSA complaint #10923904, filed 2016-11, 1,000 miles“Yesterday I had my vehicle checked at a Volvo Dealership shop for the malfunction of the DIM (driver/driving instrument module, also known as dashboard; I have filed a separate compliant about this common problem.), their diagnosis also found a critical malfunction of the steering wheel module, which needs to be replaced with stalks. This is a potentially very serious safety issue. I'd suggest Volvo to recall this safety issue.”
NHTSA complaint #11554657, filed 2023-11“When driving slowly to enter a parking garage, the steering wheel on the car started to feel stiff, and as I completed the turn, there was a loud snapping sound. The dashboard showed an urgent fault saying “SRS Airbag Urgent - Drive To Workshop”. I drove it to the Volvo dealer. The steering wheel was having problems turning left. When the dealer attempted to move the car, it was then unable to turn left at all. So, the steering wheel completely failed.”
NHTSA complaint #11570841, filed 2024-02Related service bulletins
- 10234811Mar 23, 2023Creaking noise from Steering Wheel Module (SWM)
- 10249383Mar 16, 2023Creaking noise from Steering Wheel Module (SWM)
- 10213340Feb 9, 2022Steering column cover, squeaking noise
- 10188869Feb 9, 2021This is a Technical Journal: Noise when turning steering wheel. Check rubber gromet in firewall
- 10171683Jan 15, 2020This is a Technical Journal: Audio switches on right side of steering wheel, intermittent no function. If the mentioned symptom occurs, the driver can push the button "Open/Close…
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2023 | 3 | 7% |
| 2021 | 2 | 5% |
| 2020 | 1 | 3% |
| 2019 | 1 | 2% |
| 2018 | 2 | 4% |
| 2017 | 3 | 4% |
| 2016 | 7 | 4% |
| 2011 | 2 | 11% |
| 2010 | 2 | 17% |
| 2008 | 1 | 3% |
| 2007 | 4 | 11% |
| 2006 | 2 | 4% |
| 2005 | 8 | 4% |
| 2004 | 20 | 4% |
| 2003 | 4 | 4% |
Other parts of the 2016 Volvo XC90
86 complaintsElectrical system
56 complaintsOther or unknown
36 complaintsBody and structure
23 complaintsBrakes
15 complaintsFuel system
13 complaintsVehicle speed control
11 complaintsTransmission and drivetrain
10 complaintsAir bags
8 complaintsLatches, locks and linkages
6 complaintsVisibility (wipers, defrost, mirrors)
6 complaintsElectronic stability control
5 complaints
← All problems reported for the 2016 Volvo XC90
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology