2009 Audi Q5 Technical Service Bulletins

765 technical service bulletins (TSBs) are on record for the 2009 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10065423Jan 21, 2014Electrical system, Engine. Summary to be provided on a future date.
• 10231122Jan 20, 2014Equipment. Technical bulletins and updates
• 10122205Jan 16, 2014Electrical system, Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 10-19 dated June 7, 2010. The xenon headlight on one side of the vehicle flickers or is inoperative. The condition may be intermittent or permanent. DTCs are stored in the electronic central electronics control module for the affected headlight. Only xenon bulbs manufactured by Philips are affected. The xenon bulb may have an internal leak at the crimp of the…
• 10066424Jan 16, 2014Exterior lighting. Summary to be provided on a future date.
• 10054989Jan 16, 2014Exterior lighting. Audi: the xenon headlights on one side has a condition of flickering or being inoperative and may be intermittent or permanent, due to a possible internal leakage at crimp of electrodes and gas is being released. Model 2008-2009 a4, a5, q5.
• 10122192Jan 9, 2014Brakes, Steering, Wheels. Supersedes Technical Service Bulletin Group 46 number 12-23 dated June 18, 2012. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. Document contains the brake pulsation diagnostic guidelines.
• 10228385Jan 8, 2014Fuel system. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No.
• 10225064Jan 8, 2014Fuel system. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No.
• 10222037Jan 8, 2014Fuel system. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due to wax separation. This may clog the fuel filter or in-tank filter, preventing the engine from operating properly. No.
• 10122176Jan 8, 2014Fuel system, Engine. The MIL is on. DTC P0087 may be stored in the ECM. Drivability concerns such as hard starting/no starting are present. Outside temperature is sub-freezing. In tank, fuel pump may be making a straining noise. Diesel fuel requires additive blending or ?winterization? to be useable at low temperatures. At temperatures below 20° F (-7° C), No. 2 Diesel with insufficient winterization blending may lose its fluidity due…
• 10065419Jan 8, 2014Engine. Summary to be provided on a future date.
• 10122199Jan 3, 2014Electrical system. Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011. During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.
• 10122196Jan 3, 2014Equipment. Supersedes Technical Service Bulletin Group 57 number 13-87 dated March 27, 2013. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the…
• 10054988Jan 3, 2014Body and structure. Audi: once vehicle is locked and door is checked, door fails to re-opened when using outside door handle.
• 10228344Dec 20, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
• 10225023Dec 20, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
• 10221996Dec 20, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
• 10121402Dec 20, 2013Electrical system. Supersedes Technical Service Bulletin Group 01 number 13-35 dated October 8, 2013. During reset of the service reminder, the message ?AIR system - action required - observe test plan? appears on the ODIS tester. MIL is not illuminated. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10243767Dec 16, 2013Equipment. Audi Elsa Newsletter
• 10121410Dec 13, 2013Steering. The customer states that the steering feels stiff during turning. The condition occurs when the vehicle is stationary. The steering shaft needs to be updated.
• 10054863Dec 13, 2013Steering. Audi: when vehicle is stationary, the steering will feel still when turning and the steering shaft needs to be updated with improved intermediate steering shaft. Model 2009-2014 a4, a5, a5 cab, q5.
• 10251027Dec 9, 2013Wheels. Tightening wheel bolts
• 10121413Dec 9, 2013Visibility (wipers, defrost, mirrors), Body and structure. Supersedes Technical Service Bulletin Group 66 number 13-38 dated November 15, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp…
• 10121408Dec 9, 2013Wheels. Supersedes Technical Service Bulletin Group 44 number 12-32 dated August 2, 2012. Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as…
• 10054859Dec 9, 2013Equipment. Audi: on certain vehicles, use calibrated torque wrench and not torque sticks, torque extension bars and impact guns/wrenches not approved for usage on wheel bolts by manufacturer, that can cause damage to brake, steering wheel, hub. Model 1995-2014 all.
• 10053944Dec 6, 2013Engine. Audi: see document search button for owner letter. Information provided regarding warranty extension on carbon buildup removal, engine cylinder head secondary air ports. Models 2009-2012. No model provided.
• 10251002Dec 3, 2013Suspension. Rattling/knocking noise from front end over bumps
• 10250661Dec 3, 2013Suspension. Rattling/knocking noise from front end over bumps
• 10121412Dec 3, 2013Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 64 number 13-26 dated June 7, 2013. The customer may report hearing noises when operating the window or noises from inside the door when driving on rough roads. When the window is lowered, it collides with the clip that holds the window guide cable. This causes the clip to open and contact the window during operation, or to rattle when the vehicle is driven on rough roads.
• 10121406Dec 3, 2013Suspension, Brakes. The customer reports hearing a rattling or knocking noise when the car is driven over bumps or uneven road surfaces. The noise is noticed after the car has been driven for a while and is warmed-up, and when the temperature outside is warm. The condition can be duplicated if the brakes are applied while the car is driven over bumps. High ambient temperatures at the hydraulic guide links cause the noise.
• 10066980Dec 3, 2013Body and structure. Summary to be provided on a future date.
• 10243765Dec 2, 2013Equipment. Audi Elsa Newsletter
• 10204501Nov 27, 2013Engine cooling. 90 "Ignition lock faulty" message in cluster information display.
• 10121509Nov 27, 2013Electrical system. "Ignition lock faulty" message is displayed in the driver information display with the symbol shown at right. DTCs are stored in the comfort system central control unit. The "ignition lock faulty" message can be triggered by many different DTC entries. Presence of the message does not indicate that the ignition switch is faulty; the message typically has a different root cause. Replacing the ignition switch before…
• 10204517Nov 25, 2013Equipment. Elso pro reminder.
• 10251025Nov 21, 2013Steering. Steering wheel shimmy, vibration and/or oscillation
• 10228336Nov 21, 2013Engine cooling. New software in the engine control module.
• 10225015Nov 21, 2013Engine cooling. New software in the engine control module.
• 10221988Nov 21, 2013Engine cooling. New software in the engine control module.
• 10204489Nov 21, 2013Suspension, Steering, Tires, Wheels. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel.
• 10204475Nov 21, 2013Equipment. Software update needed.
• 10121497Nov 21, 2013Steering, Suspension. Supersedes Technical Service Bulletin Group 44 number 13-42 dated September 27, 2013. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10121483Nov 21, 2013Electrical system. Supersedes Technical Service Bulletin Group 24 number 11-01 dated November 10, 2011. MIL on. DTCs are stored in the engine control module (ECM). No leaks are found in the EVAP system. Software update needed.
• 10065664Nov 21, 2013Engine. Summary to be provided on a future date.
• 10243771Nov 18, 2013Equipment. Audi Elsa Newsletter
• 10204516Nov 18, 2013Visibility (wipers, defrost, mirrors). Wind noise from Exterior Mirror.
• 10212675Nov 15, 2013Engine cooling. Fault stored in access start authorization control unit
• 10210623Nov 15, 2013Seat belts, Steering. Before a replacement electronic steering column lock control unit, J764, is installed, the software of the access start authorization control unit, J393, must be updated due to a diagnostic software error that prevents the DTC from being cleared.
• 10204496Nov 15, 2013Body and structure. Customer may report hearing wind noise from the front door area when the vehicle is driven at
• 10204486Nov 15, 2013Electrical system, Steering. Before a replacement electronic steering column lock control unit, J764, is installed, the software

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