2009 Audi Q5 Technical Service Bulletins

765 technical service bulletins (TSBs) are on record for the 2009 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10121504Nov 15, 2013Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 66 number 13-37 dated November 4, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors.
• 10121494Nov 15, 2013Steering. Supersedes Technical Service Bulletin Group 96 number 12-28 dated January 27, 2012. DTC is present in the access start authorization control unit, J393 (address word 05), and cannot be cleared. The original electronic steering column lock control unit, J764, is installed. The original control unit has never been replaced. A replacement electronic steering column lock control unit, J764, has been installed.
• 10066822Nov 15, 2013Steering. Summary to be provided on a future date.
• 10243770Nov 11, 2013Equipment. Audi Elsa Newsletter
• 10216667Nov 7, 2013Fuel system. The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
• 10204482Nov 7, 2013Engine cooling. Customer may report coolant leaking from the engine area.
• 10121490Nov 7, 2013Engine cooling. Supersedes Technical Service Bulletin Group 19 number 13-44 dated July 18, 2013. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
• 10204503Nov 6, 2013Equipment. The navigation DVD or other CD/DVD cannot be ejected.
• 10121511Nov 6, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during…
• 10243769Nov 4, 2013Equipment. Audi Elsa Newsletter
• 10204514Nov 4, 2013Equipment. Several weeks ago, the ODIS Quick Reference Guide was sent to all dealer technicians (non-corporate
• 10204495Nov 4, 2013Body and structure. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds.
• 10121503Nov 4, 2013Body and structure, Visibility (wipers, defrost, mirrors). Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp…
• 10066992Nov 4, 2013Body and structure. Summary to be provided on a future date.
• 10121311Oct 29, 2013Electrical system. Supersedes Technical Service Bulletin Group 57 number 13-92 dated August 1, 2013. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).
• 10121987Oct 23, 2013Engine, Equipment. This document contains the Audi oil capacity chart.
• 10243775Oct 21, 2013Equipment. Audi Elsa Newsletter
• 10121947Oct 21, 2013Equipment, Engine cooling. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
• 10121944Oct 21, 2013Seats. Supersedes Technical Service Bulletin Group 72 number 13-05 dated September 5, 2013. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock…
• 10121318Oct 21, 2013Equipment, Seats. Supersedes Technical Service Bulletin Group 72 number 13-08 dated September 10, 2013. The rear center seat rattles at the backrest latching mechanism. The rear center seat release handle for folding the center seat backrest flat does not function. The rod between the rear center backrest latch and the release lever is detached.
• 10121316Oct 21, 2013Electrical system, Air bags. Supersedes Technical Service Bulletin Group 69 number 12-25 dated April 25, 2012. After the airbag control module (J234) has been replaced, the control unit cannot be coded via SVM spec/actual. An SVM code is required to code and parameterize the new service replacement airbag control module. Each model?s SVM code is provided in a parts bulletin (GP bulletin), which should have been referenced through ETKA when the…
• 10068111Oct 21, 2013Seats. Summary to be provided on a future date.
• 10068110Oct 21, 2013Seats. Summary to be provided on a future date.
• 10243774Oct 14, 2013Equipment. Audi Elsa Newsletter
• 10228330Oct 8, 2013Engine cooling. During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL…
• 10225009Oct 8, 2013Engine cooling. During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL…
• 10221982Oct 8, 2013Engine cooling. During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL…
• 10121295Oct 8, 2013Equipment. During reset of the service reminder, the following message appears on the ODIS tester: ?Secondary air injection system - checking secondary air mass?. MIL is not illuminated. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in…
• 10212668Oct 7, 2013Electrical system. Low battery charge: excess current draw location
• 10121306Oct 7, 2013Electrical system. Supersedes Technical Service Bulletin Group 27 number 12-13 dated March 22, 2012. The customer may report a discharged battery when trying to start the vehicle. The condition results in a no start.
• 10212667Oct 4, 2013Electrical system. Battery testing and charging - vehicles with BDM
• 10210615Oct 4, 2013Equipment. Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added resistance in the system between the battery and jumper posts.
• 10121314Oct 4, 2013Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 66 number 13-34 dated September 30, 2013. The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
• 10121305Oct 4, 2013Electrical system. Supersedes Technical Service Bulletin Group 27 number 12-10 dated February 13, 2012. Battery testing and charging for vehicles equipped with a Battery Data Manager (BDM - J367). When the InCharge 940 is used as a battery charger in auto mode, it performs a battery condition test and may prematurely fail the battery if the charging takes place at the jumper posts in the engine compartment. This is due to the added…
• 10066990Oct 4, 2013Body and structure. Summary to be provided on a future date.
• 10121945Oct 2, 2013Equipment, Body and structure. Supersedes Technical Service Bulletin Group 70 number 08-39 dated December 4, 2008. Leather upholstery is dirty or stained.
• 10243918Oct 1, 2013Fuel system, Other or unknown. Audi Oil Capacity Chart
• 10243781Sep 30, 2013Equipment. Audi Elsa Newsletter
• 10121352Sep 30, 2013Electrical system. Supersedes Technical Service Bulletin Group 66 number 13-32 dated September 26, 2013. The customer may report hearing wind noise while driving at highway speeds. The noise may occur on either side of the vehicle. Wind noise may be coming from either the mirror base or the lane change assist lamp. Improved parts are available.
• 10121351Sep 30, 2013Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 66 number 13-27 dated April 8, 2013. Wind noise is heard by the customer at highway speeds. Air flows through the exterior rear view mirror housing at the seam where the turn signal lamp meets the housing. This causes a high-frequency whistling tone.
• 10066988Sep 30, 2013Body and structure. Summary to be provided on a future date.
• 10066987Sep 30, 2013Body and structure. Summary to be provided on a future date.
• 10121338Sep 27, 2013Suspension, Steering. Supersedes Technical Service Bulletin Group 44 number 13-36 dated February 18, 2013. This bulletin is not applicable if this vehicle has a Repair Authorization on this topic. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration in one or both of the following…
• 10251001Sep 26, 2013Engine cooling. Rattling/engine noises in passenger compartment
• 10250660Sep 26, 2013Body and structure, Back-over prevention (rear camera). Rattling/engine noises in passenger compartment
• 10121346Sep 26, 2013Body and structure. Supersedes Technical Service Bulletin Group 57 number 13-88 dated May 9, 2013. The outer door seals have become partially detached. Loss of adhesion between the door structure and door seal due to a flaw in the attachment process in production.
• 10066975Sep 26, 2013Body and structure. Summary to be provided on a future date.
• 10066868Sep 26, 2013Steering. Summary to be provided on a future date.
• 10251029Sep 25, 2013Brakes. ABS warning light on with additional warning lights on (EPB/TPMS/EPC/MIL) - Wire harness damage
• 10121345Sep 25, 2013Equipment. Various features in the rear passenger compartment are inoperative. Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.

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