2009 Audi Q5 Technical Service Bulletins

765 technical service bulletins (TSBs) are on record for the 2009 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10124525Jul 16, 2013Equipment, Electrical system. Supersedes Technical Service Bulletin Group 91 number 12-61 dated September 25, 2012. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android…
• 10243789Jul 15, 2013Equipment. Audi Elsa Newsletter
• 10124573Jul 12, 2013Equipment. Supersedes Technical Service Bulletin Group 96 number 13-64 dated June 20, 2013. The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer functions. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer's…
• 10124520Jul 12, 2013Equipment. Supersedes Technical Service Bulletin Group 87 number 13-42 dated June 11, 2013. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs.
• 10216665Jul 11, 2013Fuel system. The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
• 10216663Jul 11, 2013Fuel system. The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
• 10124494Jul 11, 2013Engine cooling. Supersedes Technical Service Bulletin Group 19 number 13-40 dated June 17, 2013. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
• 10053906Jul 11, 2013Engine, Engine cooling. Audi: the connection of water pump and hose, on some vehicles, leading to heater core, has a coolant leakage from engine area and seal ring is not the cause. Model 2009-2013 a4, a5, q5, a6.
• 10124574Jul 10, 2013Equipment. Supersedes Technical Service Bulletin Group 96 number 12-37 dated June 11, 2012. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer's door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener…
• 10124511Jul 10, 2013Steering. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead. Listen to the attached…
• 10052519Jul 9, 2013Engine. Audi: on some vehicles the turbocharger waste gate flap is loose. Dtc p0299 is stored. *js updated 12/2/13.
• 10124505Jul 8, 2013Brakes, Electrical system. Customer may report sporadically hearing the parking brake being actuated after the vehicle has been switched off. If the customer does not identify the sound as the sound of the parking brake being actuated, he or she may simply complain of hearing noises from the rear brakes. Ignition is switched off. Steering is locked. Park is selected. Parking brake is not engaged.
• 10124522Jul 2, 2013Electrical system, Equipment. Supersedes Technical Service Bulletin Group 91 number 10-70 dated October 26, 2010. Sequence of error messages are seen on the radio display screen after a CD was loaded into or removed from the internal CD drive. "Drive defective. The error could be corrected by resetting it (see radio system owner's manual).
• 10243787Jul 1, 2013Equipment. Audi Elsa Newsletter
• 10228314Jun 21, 2013Fuel system. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more conditions.
• 10224993Jun 21, 2013Fuel system. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more conditions.
• 10221966Jun 21, 2013Fuel system. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in one or more conditions.
• 10123591Jun 21, 2013Fuel system, Electrical system. Supersedes Technical Service Bulletin Group 00 number 10-01 dated February 5, 2010. Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. Engine runs rough after cold start. Excessive engine cranking time. Hesitations while driving. Rough engine idle. Reduced engine performance. Poor fuel economy.
• 10123587Jun 20, 2013Engine cooling. Supersedes Technical Service Bulletin Group 19 number 13-35 dated March 25, 2013. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10123558Jun 20, 2013Electrical system. Supersedes Technical Service Bulletin Group 96 number 12-32 dated April 27, 2012. The customer is able to program one or more of the Homelink buttons using their garage door remote, but after a few days or weeks, one or more of the programmed Homelink buttons no longer function. The LED on the Homelink button that is no longer functioning now flashes slowly, indicating that no programming is stored. The customer?s…
• 10123559Jun 19, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 10-68 dated October 26, 2010. The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.
• 10216661Jun 17, 2013Fuel system. The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
• 10123588Jun 17, 2013Engine cooling. Supersedes Technical Service Bulletin Group 19 number 13-36 dated April 15, 2013. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
• 10123561Jun 11, 2013Equipment, Electrical system. Supersedes Technical Service Bulletin Group 87 number 12-37 dated November 16, 2012. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs.
• 10243793Jun 10, 2013Equipment. Audi Elsa Newsletter
• 10216700Jun 7, 2013Engine cooling. Under certain driving conditions, the linkage for the waste gate actuation can encounter excessive wear which leads to play at the waste gate flap. This leads to boost escaping through a loose flap, which sets DTC P0299 (Negative Pressure Deviation).
• 10123586Jun 7, 2013Engine cooling. Supersedes Technical Service Bulletin Group 21 number 13-13 dated April 4, 2013. MIL on, DTC P0299 (Negative Pressure Deviation) is stored. Turbocharger waste gate flap has play. Under certain driving conditions, the linkage for the waste gate actuation can encounter excessive wear which leads to play at the waste gate flap. This leads to boost escaping through a loose flap, which sets DTC P0299 (Negative Pressure…
• 10123565Jun 7, 2013Body and structure. Supersedes Technical Service Bulletin Group 64 number 12-25 dated November 7, 2012. The customer may report hearing noises when operating the window or noises from inside the door when driving on rough roads. When the window is lowered, it collides with the clip that holds the window guide cable. This causes the clip to open and contact the window during operation, or to rattle when the vehicle is driven on rough…
• 10066974Jun 7, 2013Body and structure. Summary to be provided on a future date.
• 10243792Jun 3, 2013Equipment. Audi Elsa Newsletter
• 10228306May 29, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10224985May 29, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10221958May 29, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10210650May 29, 2013Brakes. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who consciously or unconsciously drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine…
• 10124944May 29, 2013Equipment. Supersedes Technical Service Bulletin Group 01 number 13-83 dated March 29, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10052307May 29, 2013Vehicle speed control. Audi: some vehicles may lack power or will not move after stop due to simultaneously depressing the brake and accelerator pedals.
• 10052343May 23, 2013Exterior lighting. Audi: the vehicle lights malfunction message may be displayed on the dashboard cluster. There is no failure. Also included model a4 my 2014, model a5 cabriolet my 2014, model q5 my 2014, model s7 my 2012-2014, model rs7 my 2014.
• 10068707May 22, 2013Exterior lighting. Summary to be provided on a future date.
• 10052245May 22, 2013Exterior lighting. Audi: on some vehicles, the switch between rear lid tail lamp and bumper, does not switch over when lid is in operation, due to paddle, of rear sill trim, not contacting opposing lid latch points, uniformly. Models 2007-2014 q7, 2009-2014 q5. *pe updated 07/10/2013
• 10228289May 14, 2013Engine cooling. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
• 10224968May 14, 2013Engine cooling. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
• 10221941May 14, 2013Engine cooling. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay.
• 10124941May 14, 2013Engine. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
• 10243993May 13, 2013Equipment. Elsaweb Newsletter
• 10066961May 9, 2013Body and structure. Summary to be provided on a future date.
• 10210672May 1, 2013Equipment, Electrical system, Other or unknown. The ignition key cannot be removed even though the gear shifter is in Park (P). The vehicle is mechanically in the Park position, but this is not recognized electronically. The gear shifter cannot be moved from the Park position.
• 10243786Apr 29, 2013Equipment. Audi Elsa Newsletter
• 10123933Apr 29, 2013Exterior lighting. The customer may report that the tail lamp lighting does not switch between the rear lid and the bumper when the lid is operated. DTC 03703 (Rear lid -closed- sensor) may be stored in the comfort system central control module, J393 (address word 46).
• 10068706Apr 29, 2013Exterior lighting. Summary to be provided on a future date.
• 10212674Apr 19, 2013Electrical system, Engine. Key does not stay or engage in ignition lock

← All problems reported for the 2009 Audi Q5