2009 Audi Q5 Technical Service Bulletins

765 technical service bulletins (TSBs) are on record for the 2009 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10210622Apr 19, 2013Electrical system. It is possible that objects have been inserted into the ignition lock, which causes the slide of the ignition lock to become stuck in the rear part of the lock (S-contact position). The stuck slide is not allowed to return to the starting point (0-position).
• 10123929Apr 19, 2013Equipment. The fresh air blower is inoperative. DTCs may be stored in the heating and air conditioning electronics control module (address word 08). Malfunctions of the fresh air blower could be caused by a faulty printed circuit board in the fresh air blower control module and the carbon brushes bind in the brush holder and, as a consequence, lose contact with the motor commutator of the fresh air blower.
• 10123911Apr 19, 2013Equipment. Supersedes Technical Service Bulletin Group 28 number 12-19 dated May 1, 2012. The master key with remote control does not engage or stay in the ignition lock. On vehicles without Advanced Key, the remote keys are inoperable. Keyless unlocking/locking using the door handle and keyless opening of the trunk lid using the trunk handle are inoperable. The vehicle cannot be started with the Start/Stop button. The remote…
• 10228363Apr 15, 2013Electrical system. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
• 10225042Apr 15, 2013Electrical system. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
• 10222015Apr 15, 2013Electrical system. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are replaced.
• 10216657Apr 15, 2013Fuel system, Engine cooling. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
• 10123905Apr 15, 2013Engine cooling. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
• 10123904Apr 15, 2013Equipment, Engine. MIL on. Rough idle. DTCs are stored in the Engine Control Module (ECM), J623 (address word 01). Engine may have reduced performance without significant loss of power or stalling. Because there are a number of different misfire faults (unrelated to ignition coil operation) that could cause the MIL to illuminate, proper Guided Fault Finding (GFF) misfire diagnosis must be followed before any ignition coils are…
• 10123926Apr 8, 2013Body and structure. Wind noise is heard by the customer at highway speeds. Air flows through the exterior rear view mirror housing at the seam where the turn signal lamp meets the housing. This causes a high-frequency whistling tone.
• 10066981Apr 8, 2013Body and structure. Summary to be provided on a future date.
• 10123901Apr 1, 2013Equipment. Supersedes Technical Service Bulletin Group 00 number 11-19 dated April 8, 2011. This TSB contains information on technician preparation when calling the Audi Technical Assistance Center
• 10228360Mar 29, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10225039Mar 29, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10222012Mar 29, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10123886Mar 29, 2013Engine cooling. MIL on. DTC P0491 and P0492 (Secondary Air System Insufficient Flow, Bank 1/2) are stored at the same time. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10123849Mar 29, 2013Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 09-23 dated August 12, 2009. Headlight switch knob is pressed in. The switch functions correctly. The headlight switch knob was designed with a normal position and a pushed-in position. This is a deliberate design feature designed to avoid injuries in the event of a collision.
• 10226464Mar 27, 2013Air bags, Lane departure. ABS warning light on - wire harness damage
• 10216640Mar 27, 2013Transmission and drivetrain. Engine oil service - filter cartridge replacement. When changing the oil filter and installing the new filter seal(s) in the oil filter housing, special attention is required.
• 10123884Mar 27, 2013Engine. Supersedes Technical Service Bulletin Group 17 number 10-07 dated June 3, 2010. Oil filter cartridge requires replacement.
• 10123846Mar 27, 2013Steering. Steering wheel lock does not work. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. DTC with description "Brake control unit, no signal/communication" is present in several control units. DTC entry in ABS Control unit, J104 (03). One or more may be present. This condition does not result in any drivability concerns. The steering…
• 10123882Mar 25, 2013Engine cooling. Supersedes Technical Service Bulletin Group 19 number 11-19 dated February 10, 2011. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10243990Mar 18, 2013Other or unknown. Elsaweb Newsletter
• 10228350Mar 7, 2013Engine cooling. Engine warning light on after engine replacement
• 10225029Mar 7, 2013Engine cooling. Engine warning light on after engine replacement
• 10222002Mar 7, 2013Engine cooling. Engine warning light on after engine replacement
• 10123896Mar 7, 2013Engine cooling. The engine warning light is on after engine replacement. The engine is not running roughly. However, the engine control module, J623 (01), is storing one or more of the following engine misfire fault codes: DTCs P0300 - P0304. The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10123863Mar 4, 2013Latches, locks and linkages, Electrical system. Supersedes Technical Service Bulletin Group 57 number 13-82 dated February 5, 2013. Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced.
• 10123996Feb 22, 2013Latches, locks and linkages, Equipment. Supersedes Technical Service Bulletin Group 57 number 11-48 dated July 25, 2011. Vehicle doors cannot be locked or unlocked using Advanced key. Vehicle cannot be started using the Start-Stop button.
• 10251023Feb 18, 2013Suspension. Steering wheel shimmy, vibration and/or oscillation
• 10250475Feb 18, 2013Steering. Steering wheel shimmy, vibration and/or oscillation
• 10123987Feb 18, 2013Suspension. Supersedes Technical Service Bulletin Group 44 number 13-35 dated January 18, 2013. Customer feels vibration from 55 - 80 mph (88 - 128 km/h) in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not result in any handling concerns or loss of vehicle control.
• 10124007Feb 14, 2013Exterior lighting, Electrical system. Supersedes Technical Service Bulletin Group 94 number 12-79 dated June 6, 2012. Light bulb warning light and the message Vehicle lights: malfunction is displayed in the instrument cluster display. DTC 03280 (Light switch position implausible signal) is stored in the vehicle electrical system control module, J519 (09). Exterior lights are functioning properly.
• 10123993Feb 14, 2013Engine cooling. Supersedes Technical Service Bulletin Group 55 number 12-24 dated August 7, 2012. "Low Oil Level" message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.
• 10124000Feb 5, 2013Back-over prevention (rear camera). Supersedes Technical Service Bulletin Group 91 number 12-61 dated October 1, 2012. Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
• 10123995Feb 5, 2013Latches, locks and linkages, Equipment. Supersedes Technical Service Bulletin Group 57 number 11-55 dated August 22, 2011. Central locking via remote control does not work either sporadically or permanently. The locks can still be operated manually. Missing synchronization between the remote control key and vehicle because the battery has been disconnected or the battery of the remote control has been replaced.
• 10251018Jan 18, 2013Steering. Steering wheel shimmy, vibration and/or oscillation
• 10216682Jan 9, 2013Engine cooling. Engine oils that meet Audi Oil Quality Standards.
• 10122674Dec 7, 2012Equipment, Electrical system. The customer may state that the outside ambient temperature display is incorrect. To achieve a smoothening effect of the displayed outside ambient temperature, the value shown does not instantaneously follow the temperature sensor measurement. The display will not change faster than 4° F (2° C) per minute. This concept applies to both falling and rising temperatures.
• 10122852Nov 30, 2012Body and structure, Equipment. Customer hears wind noise coming from the top of the vehicle while driving with the roof carrier bars installed. When the roof carrier bars are installed on the vehicle the acoustic environment in the cabin is predictably affected. The intent of the roof carrier bars is solely for the transport of cargo. When installed an increase in wind noise should be expected.
• 10122851Nov 30, 2012Seats. Supersedes Technical Service Bulletin Group 72 number 12-03 dated September 5, 2012. Customer may report squeak or rattle sounds coming from the rear seat area. The rattle sound can be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the…
• 10065372Nov 30, 2012Seats. Summary to be provided on a future date.
• 10065371Nov 30, 2012Equipment. Summary to be provided on a future date.
• 10122849Nov 9, 2012Body and structure, Equipment. Supersedes Technical Service Bulletin Group 87 number 12-31 dated September 5, 2012. Moisture in the driver or front passenger foot well. Due to a faulty and / or incorrectly installed condensation drain hose, condensation from the evaporator could enter the front foot well areas through a gap between the body and the sealing surface of the drain hose.
• 10065374Nov 9, 2012Equipment. Summary to be provided on a future date.
• 10050919Nov 9, 2012Body and structure. Audi: there is a gap between body and sealing surface of drain hose that allows condensation from evaporator to enter front foot well area due faulty and incorrect installation of condensation drain hose. Models 2008-2013 a4, a5, a5 cabriolet, q5.
• 10250995Nov 8, 2012Wheels. Clicking noise from wheel bearing
• 10250654Nov 8, 2012Back-over prevention (rear camera), Wheels. Clicking noise from wheel bearing
• 10122858Nov 8, 2012Suspension. Supersedes Technical Service Bulletin Group 40 number 12-26 dated September 26, 2012. Clicking or clacking noise when maneuvering or parking. Normal driving dynamics may cause microscopic movements between the wheel bearing and wheel bearing housing.
• 10122853Nov 7, 2012Body and structure, Equipment. Supersedes Technical Service Bulletin Group 64 number 12-19 dated March 5, 2012. The customer may report noises when operating the window or noises from inside the door when driving on rough roads. When lowering the window, it collides with the clip that holds the window guide cable. This causes the clip to open and contact the window during operation, or rattle while driving on rough roads.

← All problems reported for the 2009 Audi Q5