2021 Cadillac Escalade Technical Service Bulletins

813 technical service bulletins (TSBs) are on record for the 2021 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11015567Mar 5, 2025Other or unknown. This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
• 11016942Mar 4, 2025Engine. This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
• 11015248Mar 1, 2025Body and structure. This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the power sliding console being inoperative.
• 11014636Feb 27, 2025Suspension. This Preliminary information communicates a tip when diagnosing an inoperative air leveling suspension system and to repair any loss of comm DTC's with the power window motors first.
• 11014635Feb 27, 2025Suspension. This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly.
• 11015409Feb 25, 2025Wheels, Suspension. This service bulletin provides information on Wheel Alignment Specifications, Requirements and Recommendations for GM Vehicles.
• 11015387Feb 22, 2025Other or unknown. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
• 11014461Feb 22, 2025Other or unknown. This Preliminary information communicates an issue with blower motor speed changing when air flow is blocked by snow.
• 11014458Feb 21, 2025Other or unknown. This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and outlet hoses for being twisted or kinked.
• 11015382Feb 20, 2025Body and structure. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
• 11014455Feb 20, 2025Other or unknown. This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
• 11014577Feb 18, 2025Steering. This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.
• 11014450Feb 18, 2025Other or unknown. This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
• 11014448Feb 18, 2025Other or unknown. This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
• 11014447Feb 18, 2025Other or unknown. This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
• 11014602Feb 17, 2025Electrical system, Engine. This bulletin provides information to the tech on how to diagnosis the EGR system from possible issue that may cause the DTCs to set and cause the customers concern of a MIL Illuminated.
• 11014323Feb 15, 2025Other or unknown. This Preliminary information communicates a diagnostic tip for a thump, click, pop, clunk type noise that is heard from the front end. Dealers are to inspect for something contacting the grill shutters as they open and close.
• 11014565Feb 13, 2025Transmission and drivetrain. This bulletin helps aid the tech in possible noise that may be normal or abnormal depending on the concern noted.
• 11014563Feb 13, 2025Other or unknown. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
• 11014299Feb 13, 2025Suspension. This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly.
• 11014297Feb 12, 2025Other or unknown. This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Engineering is working on a new HVAC door seal material to correct the noise.
• 11014063Feb 7, 2025Other or unknown. This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the caliper boot and piston installation. This grease can be cleaned off and the rest of the service completed.
• 11014054Feb 5, 2025Other or unknown. This Preliminary information communicates an issue with a wind noise while driving at highway speeds and dealers are to inspect the body harness pass through for being full seated into the cowl.
• 11014230Jan 31, 2025Wheels, Electrical system, Engine, Visibility (wipers, defrost, mirrors), Brakes. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11014171Jan 31, 2025Body and structure, Vehicle speed control. This service bulletin provides information on proper use of floor mats.
• 11014238Jan 30, 2025Body and structure, Other or unknown. This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
• 11014233Jan 30, 2025Engine. This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
• 11014239Jan 29, 2025Electrical system, Other or unknown. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11013392Jan 29, 2025Suspension. This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 SYM 92 caused by a pinched air inlet hose to the suspension compressor air leveling system or internal issue with compressor assembly.
• 11014222Jan 28, 2025Electrical system, Other or unknown. This service bulletin provides information to inform dealership personnel about Law Enforcement and Government vehicles that request to disable or enable content.
• 11014161Jan 28, 2025Fuel system, Engine. This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the vehicle having loss of power and/or having the MIL illuminated on the Driver Information Center (DIC).
• 11013150Jan 28, 2025Transmission and drivetrain. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code.
• 11014170Jan 27, 2025Exterior lighting. This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
• 11013472Jan 24, 2025Other or unknown. This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
• 11013468Jan 24, 2025Other or unknown. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11013463Jan 24, 2025Other or unknown. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 11013242Jan 17, 2025Brakes, Electrical system. This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.
• 11012971Jan 17, 2025Other or unknown. This Preliminary information communicates information on vehicle speed being limited due to aftermarket lower kit being installed on the vehicle.
• 11013269Jan 16, 2025Body and structure, Steering, Electrical system, Seats, Engine. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
• 11013255Jan 15, 2025Engine, Electrical system. This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.
• 11013082Jan 10, 2025Engine, Electrical system. This bulletin advises the technician that if the code sets, verify the sensor then inspect the engine oil pump for a sticking valve that may cause the MIL to illuminate.
• 11012967Jan 10, 2025Other or unknown. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11012966Jan 10, 2025Other or unknown. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 11013069Jan 9, 2025Transmission and drivetrain, Electrical system, Engine. This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
• 11013027Jan 9, 2025Engine. This informational bulletin advises the technician on normal noises produced by the engine and to explain this to the customer.
• 11012943Jan 9, 2025Transmission and drivetrain. This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
• 11012938Jan 9, 2025Brakes. This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup or SUV when the vehicle was not ordered with the option. Dealer should advise the customer it cannot be added to the vehicle.
• 11013070Jan 8, 2025Engine. This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.
• 11012929Jan 7, 2025Electrical system. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
• 11012930Jan 4, 2025Other or unknown. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

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