2021 Cadillac Escalade Technical Service Bulletins

813 technical service bulletins (TSBs) are on record for the 2021 Cadillac Escalade. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11013031Jan 3, 2025Brakes. This technical bulletin provides a procedure to inform drivers that under certain driving conditions such as hilly or mountainous roads accompanied with frequent braking, that the original equipment front brake pads may wear prematurely.
• 11012908Dec 21, 2024Other or unknown. This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display.
• 11012247Dec 19, 2024Brakes. This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
• 11012857Dec 17, 2024Transmission and drivetrain. This technical bulletin provides a procedure to replace the rear diff fluid to correct the rear clutches from chattering, which create a moan type noise.
• 11011880Dec 17, 2024Transmission and drivetrain. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code. Dealers are to install a new control valve body.
• 11012001Dec 16, 2024Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
• 11012690Dec 14, 2024Other or unknown. This warranty administration bulletin provide policy information for variable diagnostic time allowances on select labor operations (U.S. Only).
• 11011890Dec 14, 2024Suspension. This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 caused by a pinched air inlet hose to the suspension compressor air leveling system.
• 11011885Dec 14, 2024Electrical system, Fuel system, Other or unknown. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 11011872Dec 13, 2024Other or unknown, Electrical system, Engine. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11011826Dec 13, 2024Transmission and drivetrain. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code.
• 11011771Dec 11, 2024Suspension. This Preliminary information communicates an issue with how to properly inspect and ensure the air lines for the air suspension system are fully seated.
• 11011857Dec 10, 2024Electrical system, Other or unknown. This Preliminary information communicates Diagnostic Tips When Having Difficulties Programming Or Adding Key Fobs / Transmitters.
• 11011782Dec 7, 2024Other or unknown. This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2.
• 11012189Dec 6, 2024Electrical system. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.
• 11011805Dec 6, 2024Other or unknown, Electrical system. This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011773Dec 5, 2024Suspension. This Preliminary information communicates the proper component naming and labor operation codes for the air leveling system RPO F47and the Electronic Suspension Control System RPO Z95
• 11011684Dec 4, 2024Other or unknown, Electrical system. This Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop.
• 11012009Nov 27, 2024Transmission and drivetrain. This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted.
• 11011993Nov 27, 2024Wheels, Air bags, Transmission and drivetrain. This service bulletin provides repair information to correct customer concerns of Wheel Lock Up, ABS Event, Loud Bang and a Flashing “D” on Driver Information Center (DIC) when Lightly or Moderately Accelerating Forcing an 8-7 or 8-6 Downshift.
• 11011989Nov 27, 2024Transmission and drivetrain. This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
• 11010810Nov 27, 2024Transmission and drivetrain. Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure within the valve. The effects can cause harsh shifting, setting a service engine soon message, reduced engine performance or P0747 diagnostic trouble code.
• 11011990Nov 26, 2024Wheels, Brakes. This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
• 11011996Nov 25, 2024Electrical system, Other or unknown. This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
• 11010793Nov 25, 2024Electrical system. Customer Satisfaction Program. Certain vehicles, equipped with Super Cruise require high-definition road maps to be updated frequently. This ensures the vehicle is current with road changes and any additional Super Cruise approved mapped roads. Dealers will reprogram the automated driving mapping module and the image processing module.
• 11011946Nov 22, 2024Visibility (wipers, defrost, mirrors). This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
• 11011911Nov 22, 2024Engine. This bulletin provides diagnostic information when checking the exhaust system for leaks.
• 11011900Nov 22, 2024Engine. This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 11011347Nov 22, 2024Electrical system, Other or unknown. This Preliminary information communicates an issues will low or poor heater performance on the drivers side. Dealers are to inspect the HVAC temperature door linkage and if ok replace the heater core.
• 11011337Nov 21, 2024Other or unknown. This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
• 11011386Nov 15, 2024Electrical system. This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
• 11011382Nov 15, 2024Brakes. This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
• 11011231Nov 8, 2024Body and structure. This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
• 11011224Nov 8, 2024Other or unknown. This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
• 11011212Nov 8, 2024Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
• 11011709Nov 5, 2024Brakes, Body and structure, Wheels, Other or unknown, Engine. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011476Oct 28, 2024Electrical system. This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed over the air update.
• 11011475Oct 28, 2024Other or unknown. This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11011367Oct 28, 2024Other or unknown, Electrical system. This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
• 11011205Oct 28, 2024Steering, Transmission and drivetrain, Engine. This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
• 11011182Oct 25, 2024Engine. This engineering information (EI) closure ends the need for gathering further information from technicians in regard to a Chirp, Squeal, and/or Whine Type Noise Heard from Front of Vehicle During a Cold Start and/or While in Operation.
• 11009178Oct 25, 2024Other or unknown. This Preliminary information communicates how to find and address aftermarket Equipment that prevents Supercruise from engaging.
• 11009170Oct 25, 2024Electrical system. This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
• 11009156Oct 25, 2024Electrical system. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
• 11009113Oct 25, 2024Brakes. This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
• 11011465Oct 24, 2024Other or unknown. This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
• 11011459Oct 23, 2024Transmission and drivetrain. This Preliminary information communicates a possible retainer ring dis-lodged for a DTC P2714, may not have reverse as well.
• 11009061Oct 22, 2024Other or unknown. This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is working on a fix.
• 11009055Oct 22, 2024Brakes. This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
• 11009051Oct 22, 2024Electrical system. This Preliminary information communicates an issue with an aftermarket device wired into the vehicle and cause the vehicle to turn off when shifted into gear. This PI provides a diagnostic tip to inform dealership to inspect for this aftermarket device before further diagnostics is performed.

← All problems reported for the 2021 Cadillac Escalade