2013 Cadillac XTS Equipment Problems
- Complaints
- 3about this part
- Share
- 3%of 103 total for the year
- Median mileage
- 8,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the equipment of the 2013 Cadillac XTS, 3% of the 103 complaints for this model year. Where a mileage was given, the median is 8,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The new Cadillac touch-screen interface is a horrible safety issue. Why does no one at Cadillac remember how important ergonomics are for safety, and how almost everything in the car must be operable by feel, allowing the driver to keep his eyes on the road? Touch-screen offers no tactile feedback. It demands that the driver take his eyes off the road. Advertising campaigns about how bad texting-while-driving is are now common. And now a car company, Cadillac, no less, comes out with an interface that requires the car be operated by texting . Totally unbelievable! …”
NHTSA complaint #10466540, filed 2012-07, 1 miles“The contact owns a 2013 Cadillac XTS. The contact stated that while driving 55 MPH in rainy weather, the driver assistance package failed to operate. The vehicle was taken to the dealer for diagnosis where it was stated that the package would not operate in the rain. The manufacturer was not notified. The approximate failure mileage was 8,000.”
NHTSA complaint #10535286, filed 2013-08, 8,000 miles“The contact owns a 2013 Cadillac XTS. The contact stated while driving at an undisclosed speed, the hazard lights independently activated, and the CUE touch screen became inoperable. The electrical system failure warning light was illuminated. The contact was able to safely drive the vehicle. The contact stated that the vehicle then lost motive power and was towed to a nearby Pep Boys, where the contact was informed that the vehicle needed to be taken to the dealer for service. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. …”
NHTSA complaint #11537848, filed 2023-08, 118,000 milesRelated service bulletins
- 10253527Apr 10, 2024This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 10253526Apr 8, 2024This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- 10252774Mar 26, 2024This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 10252126Mar 21, 2024This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
- 10251888Mar 11, 2024This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10251889Mar 10, 2024This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
- 10250006Jan 31, 2024This Preliminary information communicates to dealers of a known issue with failed map update
- 10249992Jan 23, 2024This Preliminary information communicates additional diagnostics to help isolate source of complaint.
- 10249590Jan 16, 2024This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249980Jan 12, 2024This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately…
Equipment: other model years
Other parts of the 2013 Cadillac XTS
41 complaintsSuspension
25 complaintsOther or unknown
13 complaintsEngine
12 complaintsBrakes
9 complaintsExterior lighting
9 complaintsVehicle speed control
6 complaintsWheels
6 complaintsSeats
4 complaintsAir bags
3 complaintsElectronic stability control
3 complaintsForward collision avoidance
3 complaints
← All problems reported for the 2013 Cadillac XTS
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology