2014 Chevrolet Cheverolet SS Problems

What owners report

Owners of this 2014 Chevrolet SS most often describe electric power steering that suddenly loses assist while driving, often with a 'Service Power Steering' warning, and many say restarting the car restored assist for a time. Many complaints also describe steering recall repairs that did not stop the failures, parts that were unavailable, or coverage disputes. Seat belt cable and anchor complaints appear less often, and steering complaints that give mileage mostly fall between about 15,000 and 60,000 miles.

1. 1
   Steering

   Sudden loss of power steering assist while driving

   • 39 complaints (76%)
   • median 25,410 mi at 3.0 yrs old (34 state mileage)
   • 1 mention a crash, fire or injury
   • filed 2014–2024

   Owners describe electric power steering suddenly losing assist, making the wheel very hard to turn, often with a 'Service Power Steering, Drive with Care' message. Many say turning the car off and back on restored assist, but the failure returned later, sometimes within hours. Some complaints describe it happening while turning or on a highway, and a few report a crash or near miss. According to complaints, the steering gear or rack was replaced in some cases, and the problem returned after that service. Most complaints that give mileage fall between about 15,000 and 60,000 miles, and the speeds described range from about 10 to 60 mph.

   Recall 17V382000Recall 19V801000

   What to check: Check whether the 'Service Power Steering' message has appeared, and have a shop read the electric power steering fault codes before buying. Ask whether the steering connector recall work or any steering gear replacement was completed and documented.

   2 excerpts from owner complaints in NHTSA records

   “Power steering failed again. Happened originally at 15,000 miles and then repaired, it was then repaired again under the recall and now it has failed again at 28,137 miles. Fortunately I was at a standstill when the warning came on. This is a serious issue that needs to be rectified with more than silicon grease which I was told was used on the electrical connection.”

   NHTSA complaint #10807557, filed 2015-11, 28,137 miles

   “My cars power steering has failed. The dealership is putting in a new steering gear. My car had a recall done on it on 2/15. It was to lube a connector. Now it has failed again. My car has the same steering gear as a Chevrolet caprice ppv recall #22010. Those are being replaced under the recall free of charge and I have to pay for mine being fixed for the same exact part.”

   NHTSA complaint #10855697, filed 2016-04, 41,000 miles
2. 2
   Steering

   Recall repairs, parts and coverage disputes

   • 23 complaints (45%)
   • median 35,000 mi at 3.5 yrs old (15 state mileage)
   • filed 2014–2025

   Owners describe steering recall work, often connector lubrication or degreasing, that they say did not stop the power loss, with failures returning later. According to complaints, recall parts were unavailable for a period, and others say the car was left out of a recall or the VIN was not included. According to complaints, owners were asked to pay for repairs in some cases, including after recall work or when a prior owner's recall repair was disputed. Mileage varies widely in these complaints, from about 11,000 to 70,000 miles, and several do not list mileage.

   Recall 17V382000Recall 19V801000

   What to check: Check open recalls for this VIN, and ask whether the steering connector recall work was completed and documented. Ask the seller about any steering gear or rack replacement and whether a dealer covered it.

   2 excerpts from owner complaints in NHTSA records

   “I was driving on the highway when it was snowing. And my service power steering light came on. And the steering got hard and I was on a curve so I went off the road because I could not control the vehicle since it was so instant. I got out of the center median and drove it home. Come to find out there was a recall for it I don't think it was properly done.”

   NHTSA complaint #11459571, filed 2022-04

   “On april15, 2015 I took my 2014 Chevrolet ss, mileage 6316, to the dealer in response to factory recall 14804. At that time they applied a dielectetic lube to the steering rack connector as per the recall instructions. This was to prevent a sudden loss of power steering while operating the vehicle. This condidtion had not ever occured at that time. One year later in april 2016 the car started experiencing sudden loss of power steering at random times. The vehicle drivers information center stated service power steering, drive with care . …”

   NHTSA complaint #10904409, filed 2016-09, 16,031 miles
3. 3
   Seat belts

   Seat belt anchor or tensioner cable failures

   Mentioned in 4 of 46 sampled complaints

   Owners describe a seat belt detaching from its anchor in the hand, a belt cable breaking while the belt was being adjusted, and a belt pulled out entirely so the driver had to drive without one. According to complaints, a recall replacement part was not yet available, and the dealer offered a same-type belt instead. According to complaints, the dealer planned to charge for the repair because the VIN was not listed in the recall. Only some of these complaints list mileage, with about 35,000 miles given, and they were filed between 2016 and 2021.

   Recall 16V518000Recall 20V638000

   What to check: Inspect the driver seat belt, its anchor, and the tensioner cable near the driver door for wear or fraying, and check whether recall 16V518 or 20V638 was completed. Ask the seller for proof of any seat belt recall work.

   2 excerpts from owner complaints in NHTSA records

   “I was absolutely horrified today when I got into my 2014 Chevrolet ss and the seatbelt detached from its anchor point in my hand without any warning. From the attached pictures, you can clearly see how fortunate I am to be alive. This has been my family car for the past five years, and just the mere thought that I have been putting my family's life at risk in this car is very upsetting. I am diligent with all maintenance and safety recalls. …”

   NHTSA complaint #11340893, filed 2020-07, 35,000 miles

   “My seatbelt cable broke on 8/9/2021. I put the belt on and as I was adjusting the belts, the belt/cable that is attached to the floor by driver side door broke. I took it to the Chevrolet dealership to get it fixed and I did see that there was a recall on my model, but my VIN wasn’t listed so the dealership was gonna charge me for the repair. My car has the same issue with the recall but they wanted to charge me to get it fixed even though it was a safety issue! It’s not my fault that the cable broke! It’s Chevrolets’! …”

   NHTSA complaint #11429323, filed 2021-08

Buying note. Someone considering a 2014 SS should have the electric power steering checked, including recall status and fault history, and ask for records of any steering gear or connector work. Because the complaints describe the loss happening at speeds from about 10 to 60 mph, a test drive with turning and a check for the steering warning message are practical steps.

Summary written with AI from a sample of 46 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.