2017 Chevrolet Cruze Transmission and drivetrain Problems
- Complaints
- 39about this part
- Share
- 19%of 201 total for the year
- Median mileage
- 32,695miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 39 complaints about the transmission and drivetrain of the 2017 Chevrolet Cruze, 19% of the 201 complaints for this model year. Where a mileage was given, the median is 32,695 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The clutch pedal went to the floor without disengaging clutch. This happened in my driveway before starting the trip, and there was no collision or injury at this time. I read that this is a very common issue with these cars, and that it has caused hazardous situations in traffic for others, and that for a similar european model it is the subject of a safety recall in europe.”
NHTSA complaint #11406322, filed 2021-04, 20,500 miles“I was test driving a new 2017 chevy Cruze...while attempting to accelerate to merge into traffic from the on ramp of the interstate, the car just revs up for like 5 secs before finally accelerating into traffic....this is a *****major flaw***** I thought the car had slipped into neutral....the lag time for the motor and transmission to engage is a highly****deadly****design failure...”
NHTSA complaint #10959838, filed 2017-03, 15 miles“I'm having tranny issues with my car. Its not showing any codes in the tranny control module. Its down shifting really hard and sometimes not even shifting. I have to pull over and sit there for 15 mins wasting my time when I could be getting my kids or going to work! I have seen about 30+ with this issues and chevy isn't doing anything about it. I do a lot of city driving. I don't even drive the car hard that's why im so upset. $24,000 piece of crab.”
NHTSA complaint #11319993, filed 2020-04, 29,500 miles“Clutch pedal became really soft. At one point, it had no resistance at all. I could not change gears when the car was on, but I could change gears when the car was off. The pedal was even stuck to the floor and would not come back at all. After being towed to the dealership, the clutch was back to normal, but nothing was done to the car. I believe something from the tow truck may have unstuck something. Now the clutch pedal has a weird feeling. Sometimes there is no resistance but when I press it a few times, I get some pressure back. The 'sweet spot' keeps moving.”
NHTSA complaint #11375825, filed 2020-11, 16,500 miles“The vehicle has been in motion at any speed... When pressing on the gas throttle all the way down vehicle has a brief interruption of acceleration and check engine light comes on reporting code p0325. Engine knocks/shakes and lose acceleration and reduced power for over 50+ miles after each incident. I have had the engine repaired twice and rebuilt. Ecm has been reprogrammed and GM flew a engineer to troubleshoot I am again having problems 10k miles more and this is ongoing and dangerous. Please please investigate this as GM has not taken ownership of this defect. …”
NHTSA complaint #11268351, filed 2019-10, 7,000 milesRelated service bulletins
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11013069Jan 9, 2025This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11011989Nov 27, 2024This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011225Oct 29, 2024This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
- 11011205Oct 28, 2024This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010651Oct 10, 2024This service bulletin informs the technician of an alternate lift procedure that has been developed when the lift plate does not fit the top of the transmission case for 6T30…
- 11009756Sep 17, 2024This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and…
- 11009088Sep 16, 2024This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be…
- 11006421Jul 24, 2024GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or…
- 11005311Jul 9, 2024This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
Transmission and drivetrain: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 8 | 35% |
| 2018 | 23 | 21% |
| 2017 | 39 | 19% |
| 2016 | 31 | 12% |
| 2015 | 38 | 15% |
| 2014 | 98 | 14% |
| 2013 | 113 | 19% |
| 2012 | 137 | 16% |
| 2011 | 193 | 26% |
Other parts of the 2017 Chevrolet Cruze
73 complaintsElectrical system
33 complaintsOther or unknown
31 complaintsBrakes
19 complaintsBody and structure
16 complaintsFuel system
15 complaintsExterior lighting
12 complaintsVehicle speed control
10 complaintsAir bags
7 complaintsElectronic stability control
7 complaintsSteering
6 complaintsSeats
5 complaints
← All problems reported for the 2017 Chevrolet Cruze
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology