2020 Chevrolet Silverado 1500 Steering Problems
- Complaints
- 74about this part
- Share
- 10%of 750 total for the year
- Median mileage
- 12,250miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 74 complaints about the steering of the 2020 Chevrolet Silverado 1500, 10% of the 750 complaints for this model year. Where a mileage was given, the median is 12,250 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Was on vacation and went to eat supper approximately an hour later returned to vehicle cranked up truck and went to leave (in reverse) when I cut the wheel the truck had no power steering and so I pressed the brake and it was barely working, luckily I wasn't going to fast and was able to stop before hitting the vehicle behind me. Check ESC light came on. Had to disconnect the battery to reset the computer”
NHTSA complaint #11348513, filed 2020-08, 5,100 miles“I went in the store this afternoon, when I returned to my truck and started it up I had a service power steering drive with care warning as well as service ESC. I shut the truck off, waited a few minutes and restarted the truck, the warning was still there so I called the dealer and they sent out a service tech and service mgr, they couldn't figure it out and had it towed to back to the dealer the truck only has 1400 miles on it”
NHTSA complaint #11348927, filed 2020-08, 1,430 miles“This truck doesn't even have 7500 miles on it. It was driven to work this morning without issue and parked for approximately four hours. Upon attempting to start it for lunch hour three messages showed up in the dic: 1) 'service ESC', 2) 'service power steering', and 3) 'park assist off'. In an attempt to evaluate I pulled the truck forward and the available steering reflected an inoperable power steering system. I backed into the spot again and shut the truck down. …”
NHTSA complaint #11399935, filed 2021-03, 7,300 miles“Loss of steering . I started truck and put in drive as I was trying to drive forward I realized the steer wheel would not turn at all. I looked down to see lights on the dashboard service ESC and something about loss of steering on the info screen. I cant believe this truck is not even a year old have an issue like this. I am lucky I wasn't at highway speeds or in traffic and just in my driveway. I turned truck off and restarted it and it seems as nothing happened . Everything is normal and no lights on. …”
NHTSA complaint #11404413, filed 2021-03, 15,000 miles“It happened after driving on the interstate, we pulled into a gas station and when we got back on the road I found the list of warnings and I lost most all braking and power steering and had a dash full of lights telling me all sorts of warnings. I pulled over on the interstate on-ramp and turned it off and back on and the problem continued. 'service parking brake' 'traction control off' 'engine power is reduced' 'brake system failure 'service ESC' 'service trailer brake system' 'steering assist is reduced drive with care' speed limited to 43 MPH”
NHTSA complaint #11318941, filed 2020-03, 750 milesRelated service bulletins
- 11024378Sep 6, 2025This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and/or Loss of Brake Assist and…
- 11019516Apr 17, 2025This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody component corrosion with customers.
- 11019325Apr 15, 2025This informational bulletin provides information on the turn signal stalk not cancelling and/or mis cancelling.
- 11017255Mar 25, 2025This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering…
- 11017173Mar 21, 2025This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis.
- 11014577Feb 18, 2025This service bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on…
- 11013269Jan 16, 2025This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 4 | 3% |
| 2025 | 4 | 4% |
| 2024 | 11 | 3% |
| 2023 | 7 | 2% |
| 2022 | 15 | 2% |
| 2021 | 43 | 5% |
| 2020 | 74 | 10% |
| 2019 | 76 | 7% |
| 2018 | 42 | 8% |
| 2017 | 58 | 8% |
| 2016 | 110 | 14% |
| 2015 | 161 | 14% |
| 2014 | 408 | 28% |
| 2013 | 10 | 3% |
| 2012 | 4 | 2% |
| 2011 | 9 | 2% |
| 2010 | 4 | 1% |
| 2009 | 9 | 2% |
| 2008 | 9 | 1% |
| 2007 | 20 | 2% |
| 2006 | 19 | 5% |
| 2005 | 45 | 9% |
| 2004 | 75 | 9% |
| 2003 | 56 | 7% |
| 2002 | 25 | 5% |
| 2001 | 16 | 3% |
| 2000 | 10 | 2% |
| 1999 | 15 | 3% |
| 1998 | 47 | 13% |
| 1997 | 140 | 25% |
| 1996 | 1 | 14% |
Other parts of the 2020 Chevrolet Silverado 1500
251 complaintsTransmission and drivetrain
235 complaintsElectrical system
117 complaintsBrakes
116 complaintsOther or unknown
80 complaintsFuel system
41 complaintsVehicle speed control
28 complaintsEngine cooling
26 complaintsBody and structure
26 complaintsSuspension
20 complaintsWheels
14 complaintsElectronic stability control
13 complaints
← All problems reported for the 2020 Chevrolet Silverado 1500
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology